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Customer reviews

Rating 4.4 out of 5 stars with 2276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,276 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Value Smart Thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Smart Programmable Wifi Thermostat is a solid option for the price. It’s easy to install, and the sleek Snow finish looks great in any home. However, if you’re planning to install it on a metal box, make sure to get the metal plate, as it’s required for proper installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Very easy to operate Very nice looking on wall

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Once a Nest, Always a Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest's ability to monitor the temperature when we aren't home. We move a lot, but always put in a Nest when we move into a new place, and the mirrored screen styling is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Wonderful addition to in-laws home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-laws had troubles reading and using their old thermostat (which still needed to be switched from heat to cool). So, I installed this updated version of the thermostat I have been using for the last few years. It was easier to install than I remember and now I can control their HVAC for them. No more accidentally setting it to an insane temperature and then just dealing with it because they don't want to be a bother. Now, I just set it at a range I know they both like and walk away. No need to swap from heat to cool, it does it on its own. And if they feel uncomfortable, I can remotely change the settings for them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use and works well with google home app

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent Thermostat - And Stylish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment you can make for thermostat. Looks great. Installed in 10 mins. Helps control the home temperature in more ways than an old programmable thermostat would. I can even monitor status when I am away. You can edit schedules right from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I was pleased with the generation 2 nest thermostat, unfortunately google decided to cease support for it so a replacement had to be found. After review this seemed to be an easy replacement, which it was. I was able to change over to this in about 20 minutes. Still learning all the 'bells and whistles' to it but overall, it was an easy transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    A good choice for home thermostats.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home has two zones and a heat pump for HVAC. I installed two of these thermostats and the process was made easy given the well documented instructions and numerous instructional videos available. The units can be individually programmed through a phone app to cover night, day, home, away times and temps. Also, the temps can be adjusted remotely from the app. The user interface is intuitive. There are rebates available through most every energy company. Google did a great job designing these and I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Value Works Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat was sort of a pain. First, it's a Nest but doesn't work with the Nest app. To connect it to our Google home collection of devices, took multiple tries without a clear reason as to why it couldn't save/ add the new device. We finally added it and it's fine. Does the job, easy to set up temperature preferences and schedules. Very basic, clear display. We bought the wall plate separately, which is way huge, but necessary to install. Overall satisfied with the purchase. We also own the more expensive Nest Thermostat and this one is easier to set up schedules, has every feature we actually use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with easy installation. Very simple to use from the App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    First time smart thermostat user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up in app and ability to set different modes. No issues with using remotely via app which has come in handy to adjust settings/temp when gone for longer period of time. My only dislike is system turns on when WiFi is off/disconnected and cannot control from wall unit. Also wish there was a lock feature so my child can’t adjust wall unit. Got it for $1 with comed savings so we are happy for that price but not sure I would keep it if paying full retail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and worked great for the most part. Like that it has replacable AA batteries so no need to run an additional power wire. Didnt give it 5 stars because it IS NOT COMPATIBLE with the nest sensor. I mean come on... what kind of nickle and dime nonsense it this from Google???? If you want to use the sensor (so that it reacts to the temp of a particular room instead of the thermostat location) you will have to spend $150 more on the higher end model. Simply poor customer UX.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Miguel, we´re glad to hear that Nest Thermostat worked great for you. However, we´re sorry to hear about your disappointment with its incompatibility with the Nest Temperature Sensor, and for having fallen short of providing you with your support needs. We're definitely going back to the drawing board to see what new products and features we can cook up for you. If you´re willing to give us another shot at helping you with your support concern, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Cool Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old thermostat with the Google Nest Thermostat. It was a breeze to install and setup as google directions on the app walk you through it step by step! Looks Great on the wall and so easy to use via the google app and also with my Alexa app. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Slowly Migrating to a Smart Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Google Nest thermostats to replace the 10-year old units I had, one of which was not working. Installation was easy. They work great. They can tell you outside temp, indoor temp, and humidity. Haven't really used the app to run them. But, I like that the option is there. And can't tell if I'm saving any energy because it's been 100 or more degrees outside for days on end. But, the potential is there for when this insane weather subsides. Also, I didn't get the optional backing because they cover up the hole that was in the wall already and the backing plate was unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest thermostat. So easy to set up and use when you’re out of town or on the way home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot they’re pretty easy to set up and even though they’re not the learning ones I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this item! I can control my Central heat and air right from my phone, while im at home or away. I havent quite got the schedules down, but it is very handy and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google - Nest Smart Thermostat Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. This programmable thermostat is great and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don’t have to get up to turn on the heat/air!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat, easy to install. The app actually guides you through the installation and setup so make sure you get the app downloaded before you start doing anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty cool little device, really changes the look and feel of the room i installed it in. Wish i had done my research first before buying it. Even though it uses batteries it still needs an outside power source for the Wi-fi feature to work. A little annoying that a product that is advertised as a Wi-fi thermostat needs extra stuff for that feature. You will either need to connect a C wire to the unit or buy a Nest Power Connector. I do have the C wire connected to my Nest but still says theres not enough power for the Wifi to work. Though i am able to turn ON the thermostat via my phone app, BUT it will randomly disconnect from the Wi-fi and then i have to manually turn it OFF from the Nest device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi, KnockKnock. We understand you're having trouble connecting your Nest Thermostat to Wi-Fi due to the missing C wire. This can be frustrating, but I'm here to assist you!
      In some cases, a C wire or Nest Power Connector is needed to provide consistent power to your thermostat. If you encounter an error message stating "The C wire isn't getting power," here are a couple things you can try:
      Turn off the power to your thermostat at the circuit breaker.
      Carefully check the C wire connection to ensure it is secure.
      Turn the power back on at the circuit breaker.

      If you're still experiencing issues after these steps, don't worry! You can contact a pro for help, or you can visit our support resources for troubleshooting steps and more assistance.
      Here are some links that might be helpful:
      Error codes: https://support.google.com/googlenest/answer/9240096
      Contact us: https://support.google.com/googlenest/contact/social_googlenest Nest