Customer Ratings & Reviews

It looks nice and it’s smaller than I wanted. Also when I need to adjust the Temperature, it does not work as well, when I use my hand. But in my phone I have no problem adjusting the temperature.

Its works very well. I gave it 4 stars because one time it malfunctioned and ran the A/C all night but it has been perfect other than that.

I have this thermostat for my upstairs unit and the Nest Learning one for downstairs. I like they learning unit better. If I could go back, I would buy the other one instead. It is smarter and has more features.

A must have for multi-level homes unless you want to go up and down the stairs adjusting the temps. Wish these new units would sync with Nest app like my other units but I guess Google is shutting down the Nest app soon.

absolutely love this product ability to change from app is great

I have 3 AC's and 3 furnaces in my new home. We installed these hoping to save money on utilities. They're amazing. The cost of heating my home this winter is cheaper than my old house which was 3 times smaller. Setting up the nest was pretty simple and setting the schedule was even easier. Definitely a must buy.

It works but having to use Google home seems limited. Had WiFi issues and had to buy a separate bracket and backplate to fit it over the rectangle hole.

Very convenient for gas saving and power bill saving for your house.

Always disconnecting & doing its own thing. We have smart appliances and lights but this is the only thing we have issues with.

I decided to purchase this model over the nest learning thermostat because my home take 2 thermostats and 2 nest would be pricey. That being said, I am not disappointed at all! They are a scaled down version of the nest models but still offer 85% of all the same features.

G-SUITE USERS - ALERT If you have a GSuite account with Google, THIS STILL DOES NOT WORK. I know google has promised in the past to make the Nest thermostats work in GSuite. I was hoping that it was fixed with this new thermostat since it says its primarily setup with Google Home. Its not the case. Also annoying is the adjust and select functions that you "slide" your fingers on the right side and its not touch screen. The older Learning & E thermostats with the rotating ring were much easier to use. This was returned for an Ecobee3 that works just fine with Google Home and a GSuite account. Sorry Google.

The app is straightforward and easy to use, but it only allows you to set 3 temperature settings: "Comfort", "Eco", and "Sleep". I had the Nest 2nd gen (from before Google purchased Nest) and I expected it to allow me to set whatever schedule I wanted. I wouldn't have bought this if I had known this beforehand. A majority of the cost was covered by a rebate, so I didn't dislike it enough to return it given it didn't cost much.

Really cool thermostat. Only issue I can say is that the touch pad on the side isn’t the easiest to use but honestly don’t really adjust it thru the device much since have it to automatically adjust at certain times of the day.

Overall - in my opinion - not worth it. Just go with the higher model. This one won't let you add a secondary thermometer/sensor nor comes with the backplate, you would need to get a backplate separately. The only reasonable use case I see for this, would be to upgrade my rental home or something similar. If I'm effectively using this everyday, I would go with the higher model and get the rebates from my local energy provider.

Could take a while to connect. Customer Service shaky at best because instead being a expert the follow a guild book instead of knowing the product, Nest Hello even worse took hours.

Very effective and easy to manage. Like it very much

Only complaint is it was a little challenging to install but I honestly think that was due to the wiring of the previous one not this product!

This is by far the best product I have purchased. I can control my thermostat from my bed, or when I go out, before I get home. The only thing I didn't know, was that you need to buy in some cases the frame to hold it in place if you have one of those old thermostat. Highly recommend.

Good thermostat but the regular nest is better and higher quality. It is very average but better looking for the price range. Only uses the google home app, I prefer the Nest app.

Works ok. I don’t like the difficult programming without detailed instructions. They made it way too complicated. I have two in the house [2 furnaces & ac units] and too often they don’t acknowledge when I’m home or away properly.