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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,289 reviews
  • Rated 5 out of 5 stars

    Perfect Basic Modern Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to setup, simple and easy to use, easy to use. Huge step up from my 1980's thermostat. I can stay on top of my AC at home remotely, save money when needed and setup schedules. Got it on Black Friday for a steal. Didn't even think twice about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this thermostat to replace a ten year old thermostat. It was able to install this thermostat in less than 10 minutes. It's working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look sucha sheek look. It was so easy to switch from the old thermostat to this new one. Check online for a rebate in your state. This qualifies for a $75 instant rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a steal on this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $46 open box is amazing, this thing has already saved me $60+ on my first month of electric bills programming a really good temperature curve that works for my roommate and I. I let it get a warm from 4PM-9PM when energy is most expensive, cool back down before bed, then in middle of the night let it creep back up at 4AM and cool the place heavily at 2PM to 4PM to weather the hot afternoons before peak energy use at, pre-condition the place. This is what works for us and saves a ton of energy compared to letting our AC flip on and off constantly. I also really like that it takes a battery, no stupid "C-Wire" requirement for power, it makes it compatible with every home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Smart Programmable Wifi Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed that this thermostat would work with any type of heat system, found out I was wrong. I have a wall mount heater in my four season room that Nest is not compatible. I have on in the main part of my house and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from best buy’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and easy to install. Didn’t need any tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the pink color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was really simple, the home app was a bit buggy but resetting it helped. Absolutely love being able to set the temp while im away because i always forget when i leave home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes some time to get used to but works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older generation and replaced a different thermostat and it is definitely different from the older. No more pushing and turning. You control everything from a touch line on the side of it. After having the older one and being used to pushing it in and turning it was kinda difficult to adjust at first. I found myself using the app more than physically touching the device. Now though after a couple of months I am able to use both and mainly use only the app when I am away from the building to turn on/off the AC. Highly recommend it and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced with the same

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat worked for kus for 2 years until it started malfunctioning and heating. We replace under the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks very elegant on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy self installation, works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I installed this ourselves with no experience, there is wiring involved but fairly straightforward. Batteries that came in it were dead, but they charge from the power coming from your hvac system. Simple and easy to connect to our Google Nest Hub, very easy to set up and program thermostat for eco friendly use. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device for the price there are a few things i had issues with but pretty easy to set up as long as you follow the instructions it shows on the phone and once it has everything right all in one run it runs amazingly and the convenience is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use & program with great performance & looks cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No C Wire, but all Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to my system easily. I do have an error for low system voltage, but have been checking the battery every few days for almost 2 months, and had no low battery issues. Will try to update if I see a problem. All house members will need to share tracking, IF you CHOOSE to use the home/away functions. I disabled the location tracking b/c my roommate did not have it on her phone and have gone with a schedule instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Nest Learning Thermostat if anything goes wrong with it, you don’t have to change out the base you can just change out head very easy to set up with your phone so Airbnb’s. I would give it a thumbs up and a five star so your air-conditioning bill is not horrible every month during Booking’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation E260 Error Solved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a plain vanilla Honeywell thermostat and got E260 error upon first installation try. My mistake was to connect RC wire to C at Nest base plate. RC wire from Honeywell thermostat should be connected to R at Nest. Nest installation went well after the correction and luckily no fuse is blown at the furnace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can control the thermostat from my phone very convenient and easy to install if you know what you doing. You definitely will need to purchase the face plate if you had a wider thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Google Thermostat!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this thermostat!! Looks awesome, and responds fast when changing temps. Easy to install. Watch a few You Tube videos on it, which made it simple. We had a Zen and this just blows it away. Had to buy the back plate from Amazon, and looks good with thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with my Alexa. Haven’t really done much or expected much from it. Easy to install, no issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for a year, it has gone out 3 times on me; one day working and one day not working. I like having a smart thermostat but others have told me there are better out there. Also the mirror finish on it is an odd choice which reflects a lot of light and guests don't understand why the bezel won't spin. It also doesn't come with a face plate.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi ITZcoolGUY. We appreciate your feedback. We're sorry to hear that your Nest Thermostat hasn't met your expectations. To help you troubleshoot the issue and get it working smoothly, please fill out this form: https://support.google.com/googlenest/gethelp Nest