Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 6427015
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it made my day easy to install work great with iphone
I would recommend this to a friend Easy and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how im able to control it from my phone or use alexa
I would recommend this to a friend- Pros mentioned:Ease of use
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price and convenience. Easy to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully smart device for budget. Just love it.
I would recommend this to a friend - Cons mentioned:Connectivity
It requires a C-wire
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pre-ordered it assuming it would work just like the Nest Learning Thermostat or the Nest Thermostat E. It does not. This new model requires a C-wire. Returning to the store and going for the learning model instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jeff,
We appreciate your feedback on Nest Thermostat. The Nest Thermostat is designed to work if your home doesn’t have a common (C) wire. In some cases, particularly if you have a heating- or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary. If you decide to give Nest Thermostat a second try, we'd be happy to help you set it up if you can reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my Thermostat. Easy to put in and control
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Very easy to use at home or from afar.
I would recommend this to a friend - Pros mentioned:Ease of use
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use as we expected. Installation was easy too
I would recommend this to a friend - Pros mentioned:Overall performance
Heat and Air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really Love our Nest thermostat!!!! It works great.
I would recommend this to a friend Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This might be the best upgrade in my house so convenient it’s unbelievable
I would recommend this to a friend- Pros mentioned:Ease of use
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy to use and helped with my savins
I would recommend this to a friend Google Nest Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bit the bullet and got programmable thermostats. While they work pretty well, their performance is inconsistent when it comes to "pre-warming", in other words, raising the temperature in the main living area to a certain temp BY a certain time or starting to raise it to that temp AT a certain time. In other words, sometimes it will start pre-warming before our appointed 5:45 am time so that it is at the prescribed temp when 5:45 rolls around, and sometimes it starts the warmup AT 5:45, so that it is not up to temp til 6:00 or a bit later. Sort of annoying, and Google sent out replacements that did the same thing.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, DavidL. We’re sorry to hear your experience with the Early-On feature on the Nest Thermostat hasn’t been the best. Here’s some things to try to get it working just right:
1. Give it a few days to learn: Your thermostat takes a few days to learn how your home heats and cools. It won't preheat or pre-cool during this time to save energy.
2. Disable learning: When you turn off Auto-Schedule, your existing schedule will remain but your thermostat will stop learning from your future adjustments.
3. Restarting your thermostat: Restart your Nest Thermostat after disabling and then re-enabling the Early-On feature using either the thermostat or the app.
If you need any more support, reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy install. Would buy again for sure
I would recommend this to a friend - Pros mentioned:Ease of use
Competent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Adequate functionality. Satisified
I would recommend this to a friend Cant ask for more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Install and Setup! Took less than 30 minutes for a first timer.
I would recommend this to a friend- Cons mentioned:Connectivity
Not good if trying to use with app.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t like it because it won’t work with either app, Echo or Google Nest. It keeps giving me an Offline message on the app. Other than, using it physically it’s nice.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Badwithapp, we appreciate your feedback. We're sorry to hear that Nest Thermostat isn't working for you.
The Nest Thermostat exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest devices. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
Our support team would be happy to answer any questions or support needs you may have with Nest Thermostat. You may reach out to us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Didn’t work with my thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t compatible with my thermostat. It may have have damaged my a/c system.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Quez. Thanks for taking your time sharing your review on the Nest Thermostat. We're sorry to hear that your Nest Thermostat was not compatible with your existing system and may have caused damage to your A/C unit. We understand that this is a frustrating and concerning situation. If you suspect any damage to your A/C system, it's crucial to turn off the thermostat and consult a qualified HVAC technician immediately. They can assess the situation and ensure your A/C system is functioning safely and efficiently. If ever you change your mind and would still like to continue using your device, we recommend visiting the Nest Compatibiliy checker here: https://store.google.com/intl/en/widget/compatibility/thermostat to verify compatibility with your specific thermostat model and HVAC system. If you need more help and other concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Lower the AC right before you getting home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thermostat to replace my failing Honeywell thermostat that came with my house. This thermostat has been working perfectly and even the accessibility with the use of smart phones is also great and perfect to cool down the house before I get home
I would recommend this to a friend- Pros mentioned:Overall performance
Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice and it’s smaller than I wanted. Also when I need to adjust the Temperature, it does not work as well, when I use my hand. But in my phone I have no problem adjusting the temperature.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Vern,
Thanks for letting us know about your experience with Nest Thermostat. Sorry about the issue you’re experiencing when adjusting the temperature using the touch bar. We’d like to help you out right away.
If the touch bar doesn’t respond at all, you can follow the steps below to perform a manual restart on your thermostat:
- Pull the thermostat off its base and remove both AAA batteries.
- Replace the batteries and press the thermostat onto the base until they hear it click into place. The thermostat will take a few moments to turn on and restart.
We'd like to learn more about why you’re unable to adjust the temperature using the touch bar and help you in the best way possible. If you're willing, you can get in touch with our support team and we'll help you troubleshoot the issue further. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Great when it works.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it's connected it works great but loses connection to their server at least once a day. Now it's sitting in drawer not being used.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PatsfanPatsfan, thanks for the feedback you provided about the Nest Thermostat, and we’re sorry to hear of your poor experience with its connectivity. We can imagine the inconvenience this could have caused, and we understand that you have stopped using it anymore. We’re hoping for an opportunity to help you with your concern. Please contact us anytime here so we can guide you with proper troubleshooting procedures: https://support.google.com/googlenest/gethelp