Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 6427015
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Google - Nest Smart WIFI Thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love how I can control the heating and AC from anywhere. Great way to follow up behind kids and the hubby who forget to change it when leaving.
I would recommend this to a friendBest thermostat for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thermostat for the price! It does not learn on its own but you can create your custom schedule for each day and change it as per your needs.
I would recommend this to a friendNest rocks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been super impressed with these. I got two of them and they are easy to setup and eligible for a rebate with my utility companies so it was almost free!
I would recommend this to a friend- Cons mentioned:Connectivity
Not excited about this Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use. Have to skim around the sides and sometimes it works and sometimes it doesn't. Does not work with other nests and app is hard to connect to. I have a learning nest also programmed and connected to my heating system and the two do not work together.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DebraC, thanks for sharing your insights with us. We're sorry to hear that you had a difficult time using your Nest Thermostat. If you're willing to try, we'd like to help check your concern. We may need to take a closer look at your Nest Thermostat and understand what may be causing the issue. We'd be happy to work with you and help you out the best way possible. You may contact our support team here: https://support.google.com/googlenest/gethelp
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is great to ask Goggle to play music, ask the weather, etc. It was a gift from my daughter and I really am enjoying it. It's fun.
I would recommend this to a friendthermo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the more expensive version, but it gets the job done. Controls are easy to use in app and on device.
I would recommend this to a friend- Cons mentioned:Compatibility
Not set up to replace Lennox thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed... it wouldn't fit the Lennox device I wanted to replace.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Charles, thanks for sharing your experience. We’re sorry to hear that Nest Thermostat didn’t work with your system.
Most 24 V heating and cooling systems are compatible with Nest Thermostats. If you haven’t yet, we recommend using our online compatibility checker to ensure that your heating and cooling system is compatible with the Nest Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat
If you need assistance, our support team is always here to help. You can reach us out using this link: https://support.google.com/googlenest/gethelp
should be the norm now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to adjust the temp from my phone. So far its pretty reliable with our Carrier furnace
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work okay, but I have a heat pump so it doesn’t remain consistent and it changes between settings so i Have to manually update it otherwise it gets super hot in my house. It’s easy to use but I don’t like the pre set settings that I am unable to delete. You can only access it with the app as well and not through the nest itself.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Lindsey, thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty with the inconsistent settings issue of your Nest Thermostat.
If you want to remove a temperature, simply follow the steps below:
- While viewing your Nest thermostat, tap the day of the week that has the temperature you would like to remove.
- Select the temperature you want to remove.
- Tap Delete. The temperature will be removed from the schedule for that day.
If removing the temperature schedule doesn't fix the issue, you may try resetting your Nest thermostat. This will help clear out some or all of your personal settings, such as the temperature schedule that may be having some issue. To reset, go to Settings and then select Factory Reset . Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset.
We understand that long time Nest users, like you, enjoy viewing their Nest devices from the Nest app. However, we wanted to make the Google Home app as the one place where you can control all your favorite Nest and other smart home devices with the Google Assistant.
If you need further help, you're more than welcome to contact our support team and we'd be happy to assist you further using this link: https://support.google.com/googlenest/gethelp
5 stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as a gift for Christmas for our new home. We wanted a more accurate picture of our home energy and this has helped with that!
I would recommend this to a friendThermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I bought the one that learns my temperature in the house. This one, I kept changing it
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Light, thanks for sharing your feedback here. We can see that your experience with your Nest Thermostat has been less than ideal when it comes to learning what temperature you want. We'd recommend that you create a temperature schedule for your Thermostat to follow. You can also use Auto-Schedule where your Nest Thermostat can learn about your home and your habits to automatically create a personalized schedule. If you need further assistance with Auto-Schedule or have additional questions, you can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Home owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it makes my life easier with the “control on your hand” option
I would recommend this to a friendThermostats look nice, but setup was very poor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two Nest Thermostats for my home. I would have appreciated the plastic trim kit in the box, as the thermostats are so small they barely cover up the hole / old paint color. I was able to proceed after I purchased the extra trim kits (more $$) for just the plastic part (there was another metal bracket included but that got tossed). The software setup on the first one was okay, but the 2nd installation just would not work and would not find the 2nd thermostat. I retried the same process a few times to get stuck in the same place - a huge time waster. It took some time of on-line research and forums to see that a large # of other people also had this problem, and Google just had not fixed it for several months. I finally had to uninstall the original thermostat (after it was upgraded) and then was able to reinstall both of them successfully. I was disappointed at how difficult it was to find help and support on this issue, when it was already known. Do better Google.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BigDuke, thanks for choosing and trying out our Google Nest products. We're sorry you encountered an issue with the installation for your 2nd Nest Thermostat. We can only imagine how inconvenient this experience may have been for you. We'd like to know if you will experience any issue or concern with your Nest Thermostats. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, great saver for when we forget to change temperature when away for a long trip or weekend
I would recommend this to a friendA smart thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible, it has a mind of its own. The nest thermostat picks up on your schedule and preferences, and automatically adjusts the temperature.
I would recommend this to a friendFussy thermostat. Prefer ecobee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fussy to set up, system ramps up slowly. While I appreciate the simplicity, it seems to not agree with my HVAC equipment. Ecobee seems to have an easier time negotiating with my equipment than this thermostat
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, TennermanHook. Thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty setting up your Nest Thermostat with your HVAC system. It's important to verify your system's compatibility and we recommend using this Compatibility Checker tool on our help page: https://store.google.com/us/widget/compatibility/thermostat
Once you verify your system's compatibility, you may reach out to our support team so we can check on the issue and provide you with the best possible help. Please use this link to contact us: https://support.google.com/googlenest/gethelp
Looks good and simple to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like this better than the Nest learning thermostat. I'm not saying the Nest Learning isn't any good, it is awesome but I like the simplicity of this one.
I would recommend this to a friendGreat Upgrade for your Everyday Life!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid smart home product. I have save about $10 a month on my ComEd bill. Be sure to go on their website and find an instant rebate and save $$$ on this product!
I would recommend this to a friendHelps with keeping power bills as low as possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes the flexibility and control it gives her to help keep her power bills down as low as possible.
I would recommend this to a friendIt's great and has already paid for its self.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this thermostat. It has lowered my power bill 30-50 a month.
I would recommend this to a friend