Customer Ratings & Reviews
- Model:
- GA01837-US
- SKU:
- 12060218
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
How much would you pay?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value priced piece of plastic at $15. They have done their marketing research and understand I wouldn't pay $20, Functions as promised by covering a small bit of unpainted wall left when I removed the old thermostat.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there holmbot, thanks for taking the time to share your feedback with us. Your Nest Thermostat Trim Kit acts as more than just a way to cover holes for your walls. It also provides a stable base for your Nest Thermostat, since it comes with a steel plate inside. We’d love to hear more about your experience. For your support needs with Nest Thermostat, feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
It's fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's really no problem with this, other than the fact that this should have been included with the Nest. It's ridiculous that you have to purchase this separately.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Omar, thanks for sharing your feedback about Nest Thermostat Trim Kit. We apologize if the trim plate for your Nest Thermostat was sold separately. We value your feedback and this will help us to improve our products and services. If you need assistance, feel free contacting our support team. We’re always here to help: https://support.google.com/googlenest/gethelp
Meh. Google ruins things they buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This used to come with the thermostat and buying it now makes it the same price that I paid for the Nedt E and can use the nest app. This one you have to use the Google home app and it’s the worst thing going
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Foster, thanks for sharing your experience with us. We’re sorry for your disappointment with the Nest Thermostat and Trim Kit.
Our team designed the Nest Thermostat with simplicity in mind. And with the Google Home, you get to enjoy a lot of benefits including access to Google's trusted security platform and ecosystem.
We’d love to learn more about your experience. Please do not hesitate to reach out to us for your support needs, if you can reach out to us via the Google Nest help page here: https://support.google.com/googlenest/gethelp
nice trim kit, wish it covered better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the trim kit is nice but does not do the job to cover the wall imperfections the way i wish it would. i ended up another brand aftermarket to remedy the solution
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi smartswitchman, thanks for the feedback on your experience with the Nest Thermostat Trim Kit. We're sorry to hear that it didn't meet your expectations when it comes to covering the imperfections on your wall and that you had to purchase an alternative option. Please know your feedback here helps us understand what our customers prefer when it comes to the products, peripherals and services we provide. This will definitely be relayed to the right team for improvements we may have in the future.
If you have additional questions or need further assistance, you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Works as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and easy installation, great for hiding previous signs of other thermostats
I would recommend this to a friendDesigned to have curved edges point away from wall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rounded edges stand up away from the wall, giving it a strange tiered look with the shaped of the nest. I'm not a fan. I should have 3d printed something more appealing instead.
No, I would not recommend this to a friendGet this for a clean look!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the nest thermostat is smaller than your old thermostat, get this item!
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was bigger. Have the upgraded Nest Thermostat in another home and the trim kit that was included is much better than this one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Rfrm, thanks for choosing Google Nest products and for sharing your feedback. We're sorry to hear that Nest Thermostat didn't quite meet your expectations.
We wanted to create a Nest thermostat model that provides comfort at home while still being energy-saving at a reasonable price point. It provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget. If you have any questions you would like us to answer, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
Save your money and look at other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An overpriced piece of plastic that isn't even large enough to cover the area on the wall where i had to pull my old thermostat. At least the color matches.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, CMWe. Sorry to see the Nest Thermostat Trim Kit wasn’t quite what you expected. Your feedback is important to us and we’d like hear more — when you have a moment, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Should be smaller in my opinion!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to purchase this to cover a large opening created by our GC’s sub. I don’t like it, in my opinion it should be smaller.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Luly, we appreciate your feedback. We´re sorry to hear that the Nest Thermostat Trim Kit didn't quite meet your expectations. We'd like to learn more about your experience. If you would like to speak to our support team for any questions or support needs you may have, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp
Should have been included with thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mounting plate should have been included with thermostat.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Dany. We appreciate your feedback on the Nest Thermostat Trim Kit and we're sorry to hear that it didn't meet your expectations. If you need any further assistance with your device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
BUYER BEWARE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made just like the nest thermostat. Stay away from this product and from Best Buy. Lousy products and customer service when you have a defective product sold to you.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, KayeT. Sorry to hear the Nest Thermostat Trim Kit wasn’t quite what you were expecting. We’re here 24/7 if you have any questions or need any assistance: https://support.google.com/googlenest/gethelp?
It's plastic trim
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced plastic. But nothing best buy can do about it. Covered previous wall mount area fine.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Gdub, we appreciate you posting your review on your Nest Thermostat Trim Kit. We're sorry to hear that your experience with your Trim Kit didn't meet your expectations in terms of pricing. We're glad that it was able to cover the previous mount area. If you need further assistance or have additional questions, you can always reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Doesn't sit flush/Ugly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what Google was thinking with this flared edge trim kit. The new design does not mount flush to the wall like the included plate on the Nest thermostat E. Have to pay too much for a piece of plastic as a separate purchase. I will probably be getting a third party trim kit as this one is ugly and will be difficult to clean.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MoMo, thanks for sharing your experience. We’re sorry to hear your disappointment about the Nest Thermostat Trim Plate. We value your feedback and this will help us to improve our products and services. If you need assistance, feel free contacting our support team. We’re always here to help: https://support.google.com/googlenest/gethelp
Do you need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not needed as the Nest has a template with it, almost the exact size.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for the feedback and for sharing what you think of the Nest Thermostat Trim Kit, and we’re sorry that you find it not needed as the Nest has a template with it. The Nest Thermostat Trim Kit (oval) is intended for Nest Thermostat only and it’s not compatible with Nest Thermostat E and Nest Learning Thermostat. Nest Thermostat E and Nest Learning Thermostat includes a rectangular trim plate, which is designed to cover any imperfections on the wall, or where you may need to cover up holes or marks left behind by your previous thermostat. Please see this link about if you more information about installing a Nest thermostat trim plate: https://support.google.com/googlenest/answer/10151466
If there’s anything that you need us to clarify or if there’s anything we can do to help, please visit us anytime using this link: https://support.google.com/googlenest/gethelp
THIS DOES NOT FIT THE LEARNING THERMOSTAT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They should label these things. THIS DOES NOT FIT THE LEARNING THERMOSTAT!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jluis9, thanks for posting your feedback about the Nest Thermostat Trim Plate. We’re sorry to hear that it didn’t fit your Nest Learning Thermostat. Nest Thermostat E and Nest Learning Thermostat includes a rectangular trim plate, which is designed to cover any imperfections on the wall. The Nest Thermostat Trim Kit (oval) is intended for Nest Thermostat only and it’s not compatible with Nest Thermostat E and Nest Learning Thermostat. Please see this link about installing a Nest thermostat trim plate: https://support.google.com/googlenest/answer/10151466
We highly appreciate your feedback as this may help us improve our products and services. If you have other questions or any concerns, please visit us anytime using this link: https://support.google.com/googlenest/gethelp
Cheap design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really cheap and goofy in real life. Should have made it a thicker wall flush mount instead of the edge coming away from the wall. I give it two stars cause it covers the old thermostat space.
No, I would not recommend this to a friendaverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so many alternatives out there so not sure if it is worth it
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi chicago, we appreciate you for sharing your views on Nest Thermostat Trim Kit. We apologize if it didn't meet your expectations.
We'd like to learn more about your experience with Nest Thermostat Trim Kit, and understand the issues you may be having with it. If you will allow us, we'd like to help you with your support needs, by reaching out to us here: https://support.google.com/googlenest/gethelp
Trim kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return since Nest did not meet our home needs.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JayA, thanks for sharing your feedback with us. We´re sorry to hear that you had to return your Nest Thermostat Trim Kit. If you ever have a change of heart and reconsider using Google Nest products again, you may reach out to our support team for your support needs using this link: https://support.google.com/googlenest/gethelp
Does the job. Needed more options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but I wish Google made different shapes for the plate based on how varying the dimensions of current thermostats are. Also, has a bit of a plastic feeling. Would have been nice to have another premium option
I would recommend this to a friend