Customer Ratings & Reviews
- Model:
- GA03690-US
- |
- SKU:
- 10145587
Customer reviews
Rating 4.3 out of 5 stars with 1550 reviews
(1,550 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Google Nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From 1 gb/sec internet speed the Google Nest enchanced the wireless internet speed from 8 to 30 mgbs/sec to over 300 mgbs/sec. It was super easy to setup and would recommend for those not familiar with mesh wifi systems.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Big improvment from the previous version.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous two versions of the Google Router. I liked the simplicity and easy of use. I also liked that it was pretty much "hands off". The software updated itself anytime there was an update. I wanted more control over my networking, so I replaced them with another mesh networking router. It was fine for the time being, but wanted to at least have Wifi 6E. When I started getting disconnects and power cycling would not help, I decided to go back to Google Nest. I bought the 3 pack, which is a tad bit overkill for my 1800 sq foot house. I do have two stories and do have two of axis points on either sides of the 2nd story. I was pleasantly surprised at the range and capacity these routers can handle. If you need extra LAN ports, you can purchase an inexpensive Networking Switch and plug that up. Since moving to the Wifi Pro 6E, I have had zero issues or problems with my network. If you are looking for a Mesh Router that is stable and will keep you updated, this is the router to get.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Nest is a great solution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great in our home. I placed one at each end of our house and have great coverage throughout the main floor, room over the garage and around the pool outside (70feet from main router).
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Great product once u get past the installation.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets start with pros: The speed of Wifi 6 is wonderful! Much improved from Google wifi (first gen is what i had) shipment came on time & clean protected package so I appreciate Bestbuy for the timely manner. The con: The setup was nothing short of horrendous. This new Home App setup for all devices was the single worst idea. it was better when each item worked seperately. Once you set it up DO NOT allow for the Nest Cloud service. I wasted 2 hours of troubleshooting to find that it connected to the internet once i turned it off. Save yourself 2 hours. I had to completely remove my original mesh & backhaul & install them 1 by 1 & on mesh. Then you need can go back & install the ethernet backhaul which required multiple resets. If you are not using wired backhaul then once you install the mesh power cycle each 1 again. Once i had it running they all started going offline until i rebooted them all. Make sure you dont need the internet when you set this up. Patience is going to be key. I gave it 4 stars because long term this is a great improvement & its not bestbuy fault that the setup is really difficult for someone who hasnt used nest before. I love Nest but the setup needs to be improved.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Excalibur, thanks for giving us feedback about the Nest Wifi Pro, and we’re sorry to hear of your difficult experience with the setup. We can imagine how much time and effort you’ve put on this, and we’re glad that you’re able to fix it. We’ll pass this information along to the right team for future improvements. Meanwhile, if you come across any questions or concerns about the Nest Wifi Pro, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Would Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helped boost my coverage. Was having issues with WiFi going through the walls where my Heater was due to all the metal and interferance. I bought this product and have great WiFi coverage since.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Works as intended, Great that they added a lan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they work great, super easy to set up if you already invested in the google ecosystem. expensive but they do what I need. The extra lan ports on them are a great way to just throw in a switch if you need to hardwire a device and one of them is located nearby. this is a great plus
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Wait Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ! It was a bit more than I wanted to spend on a unit, but I’m glad I got it. Set up was pretty easy too…. I also recommend if you don’t get full strength to move the unit around the room because it definitely made a difference in 20 feet and one particular room.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Extremely easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to connect. I had the previous device and wanted to upgrade to this. All I had to do was remove the old and put the new one one in and it connected within seconds. It appears it has better coverage than the previous version.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good strength
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this item is good I would not say great because my issue was having getting service in my driveway. I have an electric car and trying to do the updates my wifi was not reaching. It reach now but still not that strong.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Upgraded from original Google WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an original Google WiFi system with this model, and it is fast, reliable, and has wide coverage. I would recommend this model to anyone wanting to invest in a Mesh WiFi system.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nice coverage and speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed is up from my old Knighthawk single router. Signal strength is great through my whole hose. It's nice to have it managed with the same app as my other smart devices.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 3 out of 5 stars
Fast speeds when actually connected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it's nested, no pun intended, and integrated within the Google Home app making it easier to access the router settings and make any changes necessary. It doesn't take up a lot of space and it's minimal. When it's actually connecting then the speeds are pretty up there. However, there is a ton of latency and it needs to be restarted all of the time. Plus it only has one ethernet port and you can't choose dual band, it chooses for you. Lastly, WPA3 is a nightmare for older devices and it doesn't allow you to set it to WPA2 WPA3 mode. And oh one more thing, it's terribly priced. It should be 150 at the most.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there TheAsifer, thanks for reaching out. We appreciate your insights on the new Nest Wifi Pro. We do apologize for the latency that you experience with it, and the difficulty in setting up your older devices, using older security encryption methods. We'll take the details you provided us into account and see how we can further improve our products. However, we'd like to look more into the latency issue you shared with us, and see how we can further isolate the issue and work on improving your experience. Our support channels are open around the clock, you may contact us by using this link: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great mesh system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router to replace an overpriced Eero router. The connectivity is very reliable. Easy to setup. Great range and great value! Disappointed that these access points don't double as a Google home like the previous models, but overall a great router. WiFi signal is strong and fast.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, DoubleURX! Thanks for writing us feedback, and we’re glad you like the overall performance of Nest Wifi Pro. We hear your concern about having a Google Assistant-enabled speaker.
After thorough research and feedback from customers and retail partners, we’ve learned most users appreciate a dedicated networking system. Removing the Google Assistant speaker allows us to expand our reach and offer Nest Wifi Pro at a more affordable price point.
Your feedback means a lot to us. We’ll definitely share this with the right team to work on improving our products and services. If you come across any other concerns around the performance or features of the Nest Wifi Pro, please contact us here and we’ll gladly help you: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Great speed and coverage if not used for Wi-Fi 6E
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this open box, so this was a deal and well worth what we paid for it. Setting each of the three mesh routers several distance apart, almost every corner of my parents' 3300 sq ft house exhibits max download speeds. This is specifically in the case of Wi-Fi 6. I conducted speed tests using several devices, and one Wi-Fi 6E-capable device experienced some inconsistent speeds. I would not rely on the 6E coverage/speeds, but most usage with Wi-Fi 6 devices should be seamless
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 1 out of 5 stars
I need a HEERO.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the rating categories for Setup, Range, and Signal Strength are definitely five stars, the name Pro is very misleading. The features you expect access to with a usable UI/UX are just not there. Trying to reserve IP addresses is there, but keeping track of what is going where is nearly impossible. Also, if you have devices that require 2.4ghz, the directions tell you to walk far enough away for the 5ghz to drop off instead of having a software kill switch as a $75 router does. I returned this in a few days because trying to get my smart home on the new routers was too much trouble. The price is decent for range, speed, and setup, but not for it to be a PRO.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Wifi System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to this particular mesh system because my netgear nighthawk gaming router kept dropping wifi and wired connection to certain devices frequently causing constant reboots. It also had a 6.0 GHz channel available and was a lot more affordable than a couple of the competitors that also offered it. One downside though is that it is still only a gigabit router where a couple others I saw were 2500 Mbs or 10 Gbs. But again, way more affordable. Set up was pretty straight forward using the Google home app. Only hang up was when trying to set up both satellite devices at first it would not detect them but after some screwing around with the app they would set up fine. The range is great, I full strength now everywhere in my house and even in most of my yard now. The app let's you control all your normal wifi and router settings right from your phone which is great but I do wish there was a way to still access in via your browser on the PC for setting up more advanced settings like port forwarding. Overall it's a great system and it's price is comparable to the higher end single unit routers.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nate, thanks for choosing the new Nest Wifi Pro. We're glad to hear that you've had a great overall experience with it, particularly with the straightforward setup and great range. We also appreciate you for sharing your views on what else we can improve on. We've taken into account the details of your feedback and we'll make sure to pass this information along to our product team, since we're always searching for ways that will help us improve our products and the features we offer. Alternatively, if you will need help with any of the awesome features of Nest Wifi Pro, or any support concerns, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes managing your home network very easy and guides you through the placement process
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good Mesh missing a little for greatness.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid mesh system. I had the old one which had speakers attached. These do not seem to have that, but faster has faster speeds. The range on the newer wifi signals are weaker.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nest WiFi Pro - Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchaced as an upgrade to older Google WiFi Mesh system. The Nest Pro is blazing. Thought I would have had to upgrage from 1 gig backbone (home internet), but this was the upgrade I needed.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Blazing fast for 1/4th cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, Blazing fast with wired backhaul, I am getting full speed of my internet connection and much more stable and reaches farther than the original Google wifi 4 units. Very happy .
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend














