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Customer reviews

Rating 4.3 out of 5 stars with 1595 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,595 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Google Nest Wifi Pro 6e - Best Wifi 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Wifi Pro 6e AXE5400 Mesh Router is an impressive addition to the world of home networking. This 2-pack system, available in a sleek Snow color, offers robust performance and seamless connectivity for modern households. Performance: The Nest Wifi Pro 6e utilizes the latest Wi-Fi 6e technology, providing faster speeds and improved capacity. With AXE5400 capabilities, it ensures smooth streaming, gaming, and browsing experiences even in high-demand environments. Coverage: The mesh system is designed to cover large areas, making it ideal for homes with multiple floors or extensive layouts. The 2-pack configuration ensures that dead zones are eliminated, providing consistent and reliable internet access throughout the house. Ease of Use: Setting up the Nest Wifi Pro 6e is straightforward, thanks to the intuitive Google Home app. The app guides users through the installation process and offers easy management of network settings, parental controls, and device prioritization. Design: The Snow color and minimalist design allow the routers to blend seamlessly into any home decor. Their compact size ensures they can be placed discreetly without compromising on performance. Security: Google has integrated advanced security features to protect your network from potential threats. Regular updates ensure that the system remains secure and up-to-date. Overall: The Google Nest WIFI works for my home and outdoor patio. I have use it connected to Fiber which has improved my coverage by 3000 without any latency. If you are looking at purchasing a WIFI Mesh System that gives you the best coverage, the Google Nest Wifi Pro 6e is this best in the business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    FAST 4th generation Google WiFi product! Great!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Google’s WiFi products since the OnHub and this generation is the best one yet… in terms of hardware. It’s fast and easy to use once it’s set up. The RANT: The Google Home app is actually a tragedy. The Google WiFi app from the past was such a great hub for setting up and configuring OnHub and Google WiFi devices. When we moved over to the Google Home app with the first Nest WiFi: wow what a disappointment, and the app continues to DISappoint. It’s ugly, hard to use and the worst part of all: If you are migrating from earlier Google/Nest WiFi products YOU HAVE TO FACTORY RESET YOUR WIFI SETTINGS. What the??? Yes, there’s no migration manager to take your settings forward so you have to start over! Remember your settings or all your devices will need to be reconfigured. Think of all those smart homes out there that are going to be in massive disarray! The Google Home app; I hate it! Okay, now the good part… Other than the dismal setup this wifi router rocks! I got the snow version of the Pro and wow is it shiny in comparison to the original Nest WiFi. It’s also about an inch taller and a bit less deep. I think the light is also brighter in its brightest configuration. We have a three story 2600 sq. ft. old brick house with a basement. Previously we had Google WiFi then upgraded to Nest WiFi with four pucks in our mesh. We generally don’t get good WiFi without a repeater or a mesh network because of our old style thick, solid walls. Hey, the speed of this router is tops. I have a 400Mb/s connection and I get at least 250Mb/s everywhere in the house. Normally in the corners, I’m glad to get 25Mb/s. WiFi 6E 6GHz is real, it’s here, and it’s fast! I bought another Pro to get our second floor fully covered in 5-bar WiFi goodness. I’m so surprised at the coverage of this product! Here’s the main reason why you’ll upgrade: The speed doesn’t really decrease with a huge amount of devices on your network. We have a smart home with over 100 devices at times sipping at the 2.4 & 5Ghz. Adding 6GHz really made a difference. Further, the way that Google manages the channels on each point allows for less clashing when you have a bunch connected. I’m impressed! I was able to turn my Nest cameras to higher rez and bandwidth without affecting my GoogleTVs and my laptops running Zoom and Google Meet video conferencing. During the time I ran the Nest WiFi Pro as single point and mesh, I didn’t lose connection at any time walking throughout the house with my cell phone in my back pocket and wearing headphones. From top floor to back stair and basement, the connection stayed solid. This is a solid, whole heartedly recommended product. I’m excited to know that this router supports and extends Thread which will be required if running Matter 1.0 in smart homes. Although Google doesn’t make any promises that there will be any functionality from Matter, I’m so stoked that there’s a possible future Thread extender or hub in this product! Pro: - Looks great, but the colors… they’re so subtle - Very reliable WiFi signal, you’ll need less pucks than with Google WiFi or the OG Nest WiFi - Keeps up with speed up to 1Gb/s, even with lots of devices. - Solid connection that doesn’t give up. Yes to 6GHz - Supports Thread protocol which should be interesting to smart home builders Cons: - Extremely frustrating setup if coming from previous Google WiFi products - The Google Home app is ugly and unfriendly compared to the OG Nest app or the old Google WiFi app - I severely dislike the Google Home app

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi wizozzie, we appreciate your time sharing your feedback with us. We're sorry to hear about the inconvenience you have experienced with the Google Home app and the set up process, but we're glad to know that everything's working fine now. We thank you for your effort and it's good to know that you're enjoying your Nest Wifi Pro.

      We always update our products and services to improve your experience with them, and your feedback goes a long way in the process. Feel free to reach out to our support team for any questions you may have with your Nest Wifi Pro, and we'll be more than happy to assist you anytime. Contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to this from the original hockey puck Google Wifi. Range is excellent and speeds are great. None of my wireless devices are capable of gigabit speeds so no worries there. Setup was fast and simple. Heavily into the google ecosystem and replacing the old system was a breeze. For those looking for more advanced control of their Wi-Fi should probably look elsewhere. The beauty of the Google systems is they are Plug and Play and in my experience have been very reliable. I have not tested Wireless backhaul as my new home is not set up that way so this is all based off wireless. Have many wireless devices and hubs as I have a smart home, Smartthings, Hue bulbs, cameras, Etc. The system handles all of those fine. Overall it was a major Improvement over the original Google Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great 6e mesh router before competitors

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the new updated Google Mesh router was announced with 6e capabilities which are faster than regular Wi-Fi 6 speed I was excited to see which of my home devices would have increased speeds because of having a fiber Gigabit modem in my home which is a little larger than the recommended square footage of 2200 in the specs. A two-story home can be a challenge with possible dead zones but so far, the new Google Nest Wi-Fi Pro 6e AX5400 Mesh Router has worked remarkably well throughout the home. I was impressed with how easy the setup process was for this latest Mesh system from Google since it basically had simple steps such as plugging in the power and downloading the Google Home app on an Android phone or an iPhone. I had two of the latest models of each type of phone operating system and had the applications already setup. The next step of setting up the Google Mesh system required to scan the QR code on the bottom of the light-colored unit. I tried repeatedly to scan the code with my new iPhone, but it would not recognize the code even with trying to use a flashlight to help illuminate the area. I then was relieved to instantly have success when I used my latest Android phone the Fold 4 which immediately found the code and moved along quickly in the final setup process. I decided to avoid conflicts with my existing fiber Gigabit modem/router and used the same SSID to prevent having to reset the home Wi-Fi settings on the dozens of devices that are connected to it. I was very happy to find that the important system settings in the Google Home app were easy to turn on or off depending on your own home best situation for security and if you can use all of the options such as the WAP3 security if most of your devices are compatible with it. The next option is using the 160 MHz for the maximum 5GHz utilization if all your devices are also compatible with it. The final option that I needed for my own personal system was to turn on IPv6 option since it is faster than the existing IPv4 option. I do not think this is a critical setting for most people unless they intend on using their system for a lot of gaming which would benefit more from the IPv6 option. I put my system through many tests due to the various operating systems and location of the devices plus the fact that some were laptops, iPads, and many streaming items that need plenty of bandwidth. I ran the Speedtest application on my phones and computers in different areas of the house and was pleased with the speeds that the new Google Mesh 6e Router was able to achieve. When I was in close proximity to the new mesh router I had the highest speeds I have ever seen on the two phones which was impressive being between 700-800 mbps. I am very happy with the new router and am pleased to see a new well executed product improvement that will benefit so many people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    This Google Nest Wi-Fi Pro 6E is a high-quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Nest Wi-Fi Pro 6E is a high-quality, fast, and easy-to-install router.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest Wifi Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Easy to setup. Provided great coverage for 3100sqft

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Highly recommended ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I' very happy with the performance I get using Google Nest Wifi Pro 6E. I have 5 of this in my home, and get great coverage and performance in the entire house. Best I've ever used. Also, I bought refirb units and got a GREAT price!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok, but freuqent drops and intall was a headache

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Google Home app is convenient enough, they work well when working properly but frequent drops after a couple weeks I can’t seem to figure out why and my old system doesn’t do it. I had a 3 mesh setup of Samsung Connect Home Pros before and the wifi speeds were terrible but the connection was solid and barely ever completely stopped working like these have been doing. Getting them to connect properly, even after looking up videos still took over an hour. Not to tout my own knowledge but I’ve worked in the tech industry for over a decade so I’m pretty versed in setting up networking equipment, and while the steps are simple…just getting them to actually find and complete setup was just annoying. Had to continually reboot and kept them right next to each other still had trouble connecting the mesh initially, it’d find it in the app but unable to setup for seemingly no reason…it finally just worked after numerous reboots. Overall the speeds are good but for the latest and greatest I was expecting the max speeds I can get. If I connect the LAN I have 600Mbps and with the Samsung’s I typically got 150-200Mbps wireless. With these I typically get 400-500Mbps. I’ve tried everything to figure out why the drop from the main router and have no idea. If I don’t have the mesh setup at all I get the full 600Mbps speeds but much shorter range of course. I am fine with those speeds, it’s the every other day disconnections that have become frustrating. Rebooting fixes it but no clue why the main unit cuts out from the connection to the modem. It’s definitely not the modem based on replugging in the Samsung’s for a few days and no issues. The range is good on them, the speeds are fine but certainly not impressive (I did try a doupble priced 2-pack Orbi and they had around 500Mbps speeds off the mesh but no issues disconnecting). I’m tempted to return these but I wanted to like them for the value. I don’t know if it’s defective or if the mesh is really that poor on the distance (each is about 20-25ft from each other) causing the random disconnects, not quite full speeds, and the bad taste from the initial experience I’m not real impressed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matthew, thanks for posting your feedback about your concerns with using the Nest Wifi Pro, and it’s unfortunate to hear of your poor experience with its performance and connectivity. We can imagine how hard you tried and we appreciate all the time and efforts you’ve put on this. We’d be happy to help and guide you with further troubleshooting to identify whether this is caused by the network, device, or other environmental factors. Please visit us at your earliest convenience here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with home wireless internet and needed to extend service to my office basement. A co- worker on the network team said to go with Google as it just works. He was right. The router is on the 2nd floor. This is a two node mesh and works great. Handles zoom meetings, streaming devices and others doing homework. Only challenge is every two to three months, the basement ends point needs to get moved a few inches for an adjustment to connect back with the mesh.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Saved The Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google really did it right with an easy set up and system that work instantly. Were simple users but these are great!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Setup

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Easy to setup and expanded my coverage in my house significantly!

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    be patient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fairly straightforward since I already have things that use the Google Home app. But I was initially frustrated that not all of my devices would connect automatically even though I used the same wifi network name and password -- even contacted customer support for one device. But what do you know -- woke up the next morning to have all of my devices connected, and even one device (Fitbit Aria 2 scale) that stopped connecting to my old router years ago! The only thing I miss from my old router that this router doesn't have are time limits for my kids (but it does have bedtimes). But overall it's definitely an upgrade -- connections are much faster. You just might have to wait for some devices to connect on their own, or move them so the router connects to them better. Hope this helps someone. Happy holidays!

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The perfect Wi-Fi 6e mesh System for Big Homes

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Wi-Fi Pro 6e AX5400 Mesh Router is the perfect mesh Wi-Fi for homes. For the past 5 years I have been using my internet providers router/modem combo and the signal was just not cutting it anymore, since I’ve added several 4K TVs that are all used for streaming. Since installing the Nest Wi-Fi Pro 6e it has been a real eyeopener of just how bad my internet providers router was, immediately I noticed a huge increase in speeds for my Wi-Fi devices. On my old router I was getting about 25-40Mbps over Wi-Fi depending on where I was in my house, with the Nest Wi-Fi Pro 6e AX5400 on the 5g signal I was getting up to 500Mbps and getting 600Mbps when plugged directly into the router to my PC and Xbox. Setup was a breeze in that you download the Google Home app on your phone and hit add new device and just plug router into your modem and follow the steps and boom your good to go. I have ordered the Nest Wi-Fi Pro 6e AX5400 2-pack to give my home better coverage because I still have some weaker signal areas (getting about 100 Mbps now) in my home that I would like to take full advantage of the Nest Wi-Fi Pro 6e AX5400. Do make sure you pair this with a 3.1 Cable modem, so that you get the best possible speeds, because if you get a 3.0 Cable modem you could end up bottle necking your router and not getting the speeds you are paying for. I recommend going with the Arris 3.1 Cable Modems because they work with all the major providers and its easy to set up also. Overall, I highly recommend upgrading to the Google Nest Wi-Fi Pro 6e AX5400 Mesh Router for anyone with a relatively big home to get the best speeds and it’s the best introductory price point for Wi-Fi 6e router, and since its mesh you can just add more of them to get the best possible coverage in home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Frequent Disconnects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm experiencing frequent disconnects with this product. I have set the my modem into bridge mode to prevent double nat issues, and unfortunately Google Nest Pro still has random disconnects. I have reverted back to my google wifi 1st gen hockey pucks. Yeah the the Nest pro has fast wifi speeds, however the reliability of the connection is the primary issue. The home app set up is simple but you have no control of selecting specific bands 2.4, 5, and 6ghz, unless you setup a guest network. I have Verizon gigabit Internet either the product is not cooperating well with google nest pro, or the product is not providing any consistency in wifi connection.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out about the Nest Wifi Pro, Aaron. We’re sorry to hear about those disconnects. Here’s some solutions to get the most reliable connection.

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved connection.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it may not support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use the mesh using the google home application. Please check the router compatibility with the mesh wifi version . It didn'y work with older routers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Easy to use, but not good for customized channels.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a good router and easy to set up, but you can’t select what channel you want your device to be on as it’s automatic, so if you have a device that needs to be on a 2.4 channel, good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Works well if you’re okay with Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have them hardwired to each other and the coverage is awesome. Just as fast on either end of the house. Wired instructions could be better. Had to look online for settings. Works well with google home app and nest cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing WiFi speed and coverage!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start this thing was more expensive than I wanted to spend, but I was so sick of WiFi dead zones in our 2 story house. This solved ALL WiFi issues!! I have solid 5 bars in every corner of our home. And maintain 95% of or internet speed at all times with many devices online at once. Setup was extremely easy and the WiFi is FAST, much faster than my internet connection lol. I would highly recommend if you have a large home and the extra cash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding spped and bandwidth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and delivers outstanding performance in terms of speed and bandwidth. Our house has two college aged children now home fornholidays, in addition to me working from home, so the new Google Nest Wifi Pro 6e has handled this workload wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great upgrade and fast strong connections for wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple than the prior. Great that each satellite is a switch miss that they had a built in google speaker but that’s ok. The speed is fantastic can’t speak much of the google home app but not a deal breaker. Great signal strength that works for my 3 story townhouse when the last nest wifi struggle with.

    I would recommend this to a friend