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Customer Ratings & Reviews

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Comp. Value: $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1585 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,585 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup, took less than 10 minutes to setup with my modem and connect all the other nodes, coverage is great. Definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a choice you can make.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no desktop network manager, you are forced to use the simplified app to make network modifications. I had to downgrade to WPA2 from WPA3 in order to get my Tesla wall charger to connect. To my knowledge, this is only an issue with this system. It’s fast, the hardware is great. But the software needs work, they need to make a more robust desktop portal to configure network settings and they need to fix WPA3/WPA2 compatibility issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing Fast Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage around my House!! I finally able to feel the 1Gbps internet in my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, yet Pro quality Wifi at a solid price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down simple, yet quality performance WiFi. When looking for a home system to replace our Nighthawk, we kept getting pushed back to the Google ecosystem due to our home being mostly Google smart home products. Ultimately we made this purchase and we have not had a single issue like we were having for with our Netgear router. Having control of the system through the Google home app is a plus, and for those worried about setting this up, it is a breeze. We are consistently getting 600-700mbps speeds on a 500mb plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple as it should be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, good coverage and it doesn't have to look like a stealth aircraft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem router and provides me seamless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy and fast to get all setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and maintain. I set these up for my Mom as she was having to stand in 1 place in her house to talk on the phone. Now with the Nest and wifi calling, her phone works everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the old Google mesh system. Superb signal quality throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi extender and mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great range. Covers the whole house

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google stick to Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone thinking about whether you should buy this Google Wi-fi Pro 6e or the Eero Pro 6e, I will tell you which one is the best. I had the experience and opportunity to use both and let's begin. I used these Google Wi-fi Pro 6e (3 pack) for about 2 months and even though you get wifi the range is not too good. I was thinking it was on my end until I decided to buy the Eero Pro 6e and instantly my internet range, and performance skyrocketed. Using Google strictly on Wi-fi my downloads were about 18mbps, Using Google as a wired mesh connection my downloads were 20mbps. Not very good at all either way. Now, switching to Eero Pro 6e my wi-fi speeds were around 184mbps, When I tried the wired mesh connection with Eero Pro 6e my speeds went to 526mbps almost triple my speeds. The range I was getting using Google was I could walk out my door outside and that's it. Using Eero I can go down the street around the block and then some before I lose connection. I get full wifi bars on all my devices using Eero and no one complained since getting the Eero. I have over 5,000 square feet of home and I used 4 Eero Pro 6e. I am really enjoying and glad I got the eeros now. Google Wifi pro 6e is okay and it's not bad and cheaper than the Eero but Eero pro 6e is by far a better product than Google. I used them both and can confidently say which one is better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up this mesh network. The wifi network area seems larger than advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best mesh on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I got this a long time ago. I have seen a huge difference with my WiFi speed. I can finally connect multiple things to my WiFi and my stream speed is not effective. I will recommend this to anyone over the other mesh products out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router I have found

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up via Google Home App. Replaced router with extenders- good job in reaching far corners of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bless this Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was getting a weak connection upstairs with my old WiFi. So, I did some research online, then went in to Best Buy and a blue shirt guy helped me decide on this one. Total Tech came and set it up for me (not sure I would have been able to hook it up on my own). I have one plugged in downstairs at the cable modem, and one plugged in upstairs in my home office. Now I'm getting the strong, secure WiFi connection I need. These look really nice, too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A BIG MISTAKE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the google nest pro 6e to replace my older google nest 5. Unfortunately it was difficult to uninstall the nest 5 and replace it with the nest 6e. It took multiple attempts over 5 hours. My connection speed is not much better than the speed of nest 5. In addition, I am suffering lose of connection which did not occur with the nest 5 installed in the same location. It is very sensitive to anything placed around it. It was a BIG mistake on my part. Avoid this product!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, MichaelS. Sorry to see the Nest Wifi Pro wasn’t quite the upgrade you expected. There could be a few things impacting your connection — here are some ways to improve this:

      1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, check out this link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      We’re just a click away: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Computer Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great. It's easy to setup and keeps the unknowns off of my network. I am retired now, but I worked in IT for the Public schools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google mesh network upgrade for HOME WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage in my house. Easy to in install even for a tech novice. Affordable and a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi extender that works well.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good and setup easily. They also look very nice. The coverage is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest wifi pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest wifi pro is a good router but nothing drastically different from Nest wifi. Speeds will be similar if you are connecting 1 to the modem router and others as wifi points. On the downside no Google home speakers in any of the points. wifi 6e speeds are better but depends on if one can really take advantage of same.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Anurag. Thanks for the feedback. We’re glad that you find the Nest Wifi Pro good, but we’re sorry to learn that your experience has not exceeded your expectations. We also hear your concern about the speaker functionality, however, after thorough research and feedback from customers and retail partners, we’ve learned users appreciate a dedicated networking system. Removing the Google Assistant speaker allows us to expand our reach and offer Nest Wifi Pro at a more affordable price point.

      The placement of your Wi-Fi router and points is vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      You can also try these steps below that may help:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      If additional help is needed, don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fantastic deal, exceptional speed and reliability

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three or four Wi-Fi routers at my house and none of them match up to this wi-fi mesh. The other Plus side of having this product is that you can remotely monitor and manage your network settings. I bought these as open box for a fraction of the price!

    I would recommend this to a friend