Customer Ratings & Reviews

I was looking for a great solution to have fast internet speed through all three floors of my home. I was using the net gear Wi-Fi 6 router but found that it would drop a good bit on the 3rd floor. Switch to the mesh network and get consistent speeds of over 6 to 700 MBS on the third floor with nodes at each one of the levels.

I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.

Great Wi-Fi! Easy set up and positioning through the google home app. I have one plugged directly into my AT&T modem in pass through mode. The other two receivers are at opposite ends of the house and on different floors and I get blazing fast Wi-Fi in every room of the house. Highly recommend for anyone looking for a hassle free mesh network for a medium size home.

I had the older model but had a significant WiFi speed drop off at the furthest access point. This one is amazing. This one gives me much higher speed. I get 500+ speed at the main access point at the modem, the furthest access point gives me 300+. This is exactly what I needed. It’s pretty pricey but works great.

Fairly easy to set up and nice gui with Google home

Had 2 and purchased 2 more to cover our new home. Works as described and coverage is great

I am kinda disappointed in this product. It was working great for a while. A year and a half later I am having to restart the whole mesh system every day or two. The network starts to slow down and get laggy. Ive spent hours looking up info trying to improve the connection only to find others having similar issues. Im really thinking about switching to something else.

Really good but for big houses tripple version is better.

Setup was quick and painless. My wifi6 devices are super fast now.

Great product! Lesser lag and very easy to set-up.

Really easy to set up and it provides strong Wi-Fi throughout the house.

Very easy set up and they dramatically improved the speed in the areas of my house that were problematic

Worked as needed for an add on router to my property..

Great coverage and speed! Finally have a solid connection in every corner of the house

Very easy setup and works great much faster than older google nest

Excellent product East to install and use Excellent reception

I used to have google wi fi and it worked great too, but when i changed the speed it was excellent.

I love the design and ease of use, but it didn't work with my Sonos system, or rather, my Sonos didn't work with it. Otherwise I think it is great for a easy, low maintenance setup

Great Speed and Range. It’s awesome having everything connected to my Google home.

Finally got something that works to extend my WiFi range! Xfinity WiFi extensions were a waste of money.