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Customer Ratings & Reviews

$384.00
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Comp. Value: $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1586 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,586 reviews
  • Rated 4 out of 5 stars

    Warm feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods get a little warm, but function very well. Great for Fiber internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mesh system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Netgear Nighthawk before and they would typically last about a week before they started having issues. These made it longer than a week, so no complaints yet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    have patience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is good but every week I had to reset it, because the speed slows down and when I check the app, it says that the connection is poor, after the reset it works perfectly, for a week or two later you have to do the same, I realized because the videos on the TV start to freeze

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Centella. We appreciate your feedback on the Nest Wifi Pro. We understand that having to reset your device every week or two can be an inconvenience, and this is not the kind of experience we want to share with you. We’d like to get to the bottom of this issue. If you find yourself in the same situation, please visit us at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great addition to our house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent wifi extender, the signal I get around the house it’s awesome, what doesn’t help it’s my internet provider’s modem, we need to call for them to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system in the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this system. Very sleek. I do miss having the option to use google assistant like the previous version.I wish they were comptatible with previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, would recommend anyone looking to upgrade whole house systems to purchase the Google Pro Wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice simple router for a small home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi router simple set up with Google home app. Be warned tho the entire router is manager thru the home app. It currently does not have a home page you can hit form your PC.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, TrevorH. Thank you for choosing Nest Wifi Pro for your home. We can see that your experience with using the Google Home app has been less than ideal. We'd like to know more details about your feedback and help find ways we can improve your overall experience with the products and services we offer. Please reach out to our dedicated team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Be warned: research wall types and home layouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty expensive and I was fairly disappointed to spend the money to upgrade from the previous Google WiFi mesh. These might be faster overall, but the mesh was worse than my older ones and were much more finicky about proximity to each other. Also to set it up you have to scan a QR code that is the size of a mouse dropping. Since I had to put these in whacky locations to talk to each other, it was impossible to have the right lighting to scan the QR, which was frustrating and time consuming to enter and re-enter the code manually for 4 nodes over and over while I searched for the proper distances. If you live in a new, drywall based home, these will probably be top notch for you. If you live anywhere with a lot of wood or stone walls, good luck. Maybe get some cheaper ones, or the older google mesh because it is much cheaper, and either way you will need a LOT. It is disappointing that Google doesn’t make a point to talk about wall materials or problems with rambler style houses and getting that proximity to work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MeherDevs. Sorry to hear you're having inconsistent connection with the Nest wifi Pro. There could be a few things impacting this — here’s some suggestions to improve your speed:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 2 out of 5 stars

    Compatability to Older Google Nest products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Nest smart speake mesh 5 with this item. Not compatability with speakers, same brand. Should have coupon offering for same customer upgrades. Could not pair to other devices without difficulties.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, FrankG. Sorry to hear your experience with the Nest Wifi Pro wasn’t the best. We’d be happy to look into your concerns and find you a solution — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the functionality of these. They really make the internet work well throughout a spread out house. Easy to set up and great range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished one and got almost a brand new. Easy to set up and use. I have sent it to my parents in India.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing for our money, we have WiFi now in our bedroom and have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An additional Google Nest Wifi Pro 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Since I have Google Fiber I could have got it at a discount...but I didn't know. Glad that I purchased it to ensure I am getting best coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with the WiFi. Seems to have good range, even outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mesh is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me in my 3 story apartment, connect all my smart devices and light bulbs. My tv in my bedroom doesn't drop the signal anymore! It's lightning fast now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not enough power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these tp replace an older Netgear Orbi router. That device ran my entire home and yard with only 2 devices but had almost zero customization options. The Google lets me shut off each device as I need to and limit the kids time online. I love all the customization, only wish that the 3 devices were enough for my entire home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good easy to set up gives us internet all the way from our house to our garage that is about 1/4 mile from our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Does exactly what is supposed to do. All of my best gadgets work better because of it. If I had a mansion, I would buy a dozen more. I only need one though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for some.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google Mesh, and have owned many. This was the first of the 6e Pro model I'd purchased and found it actually was slower than my Xfinity stock router. Once I removed this mesh from my network, it increased in speed 4x! Make sure your system is compatible with these before purchasing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, markolomew. We appreciate your feedback and we’re glad that you love the Google mesh system. But we’re sorry to hear that your experience with the Nest Wifi Pro didn’t meet your expectations. We understand that you have removed the device already, but if you’re willing to give it another try in the future and have some support concerns, we welcome you to contact us here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love Google Nest Products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the old Google Nest Router. Tried this newer version. So far so good. Better than paying a monthly fee to my Internet provider

    I would recommend this to a friend