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Customer Ratings & Reviews

$384.00
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Comp. Value: $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1586 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,586 reviews
  • Rated 5 out of 5 stars

    So far a flawless product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick and easy installation! It has worked flawlessly since without any need for tinkering! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good!! Works well really good for small businesses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are connected everywhere.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally our three story home has goo wifi in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Fiber Internet, You can recommend a device for prioritizing download faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked great for me, very easy to setup and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. However one weekend the system just stopped, not sure why, possibly due to old modem. This system does get warm, but not as warm as the eero. The eero runs extremely warm to hot and then just stopped working just a little over a month after buying. This warm to hot was scary. This nest pro has short cables which does not allow you to place them up high.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Ande, thanks for sharing your feedback on Nest Wifi Pro. We’re glad to hear it works well so far, but we’re sorry to hear that the system stopped some time, and that the candles are below your preference. We’d be happy to share this information with the right team for future improvements. Meanwhile, in the event your system stops working again, you may try to restart your modem, even if your modem appears to be working fine, to establish a secure connection to the Wi-Fi router/point as Wi-Fi signal and connectivity will still depend on other factors like interference, multiple devices using both bandwidths on your router and the older Wi-Fi chips on your devices that might not be able to support these speeds. If you're using a modem/router combo, set it in bridge mode and disable its Wi-Fi functionality to avoid double NAT issues.

      We also suggest these simple steps that might help:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      We’re always here for your support needs. Simply let us know if there’s anything we can help you with by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth the Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the right decision. Been hesitant on buying, and now price has gone up. But totally worth it. We have 2500 sq ft house and with the new placement of these, we can stream better without latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Google product that works as advertised! Easy setup, works well with our Starlink, Ring security cams and Schlage door lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peoduct works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well. Easy to plug and play if you have limited networking knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little network.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi network. Great range. Easy setup. Capabilities of the product exceed the throughput of my current ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just NESTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. A good price. I recommend this product for boosting the wifi signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it’s perfect when you are traveling especially. I like using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and easy to set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Mesh network is extremely easy to set up and customize. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Improved our Wi-Fi range and strength immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for what they do and there pods are cute for dispaly in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great open box buy at Best Buy! Item looked just as described with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; good coverage. Set up was easy, including guest network.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest Wifi stinks go with Asus

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Google over Apple person for 20 years. I always try the new google products and I am always disappointed. Besides my Samsung phones. I purchased the Nest Wifi Router and 4 extra pucks/satellites. This system kept crashing, it would randomly disconnect from the internet for 5 or 10 minutes. The wifi connection would have full bars but no internet connection. When trying to troubleshoot google would blame Verizon and Verizon would blame Nest. I had 5 tech support visits from Verizon they replaced the Router, removed the router, replaced the ONT, checked all cat6, made me switch my switch. By the time I couldnt take it anymore I asked google for a refund and they refused saying i just passed the refund window regardless if the trouble shooting started in the window. I ended up taking all the units put and putting in an ASUS router and statilite. It now works perfect and i have 5 Nest paperweight. Long story short save the time skip Nest Wifi.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello LTan, thanks for being an avid user of Google devices, and for sharing the details of your feedback on the Nest Wifi Pro. And it’s unfortunate to hear of your disappointing experience. We can imagine how much time and effort you’ve put on this, and we’re sorry for the inconvenience this issue has caused you. We care about your experience, and we hope you can consider giving us another chance to help. Please share with us your recent case contact reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Next Gen Simple Wi-Fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router works great with the Google Home App and makes it easy to manage your network devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5k Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router wasn’t compatible with 5k so II needed to replace it and this one was just the ticket to do the job and strong enough for the entire house.

    I would recommend this to a friend