Customer Ratings & Reviews
- Model:
- GA03690-US
- |
- SKU:
- 12288878
Customer reviews
Rating 4.3 out of 5 stars with 1629 reviews
(1,629 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
This was a disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using the first gen google wifi since it came out with an etherner backhaul. Had one corner of the house with a spotty connection so Upgraded the main point to second gen nest wifi and kept the other 3 pods. Worked great for years. Saw this 3rd gen thinking it will he an upgrade but was totally let down with the range. This had worse range than first gen wifi. Hence the return and purchases 2 more nest 2nd gen routers and no more dead spot.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GadgetMan24, we really appreciate your feedback on Nest Wifi Pro, and it’s unfortunate to hear it didn’t work well. We can imagine your excitement for the new version, and we’re sorry to hear it fell short of your expectations. We understand that you’ve returned them for the previous versions, and it’s good to know that your connection is now optimal. If you come across any concerns around the performance and functionality of the Nest Wifi, or for any questions about the Nest Wifi Pro should you want to try it again the future, let us know by contacting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Easy Setup with consistent speeds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very easy to setup. You do have to use google home to setup this up, but that wasnt an issue for me since I have other google products that use this app. It took all of 5 minutes to plug it in, connect to my cable modem, and create a wifi name and password. It also looks to be pretty easy to add additional devices to expand coverage. I live in a ranch home that is about 2,000 square feet. My cable modem is on one end in a bedroom. This device is able to cover my whole home, garage and basement without an issue. I'm currently using the mesh network for TVs, computers, and cell phones and had no issues with streaming videos, games, or calls. I do like the design of the wi-fi router as its basic and will blend in with the room. If you have a large home, I recommend looking for additional mesh routers to connect to this one. This will then give a good coverage area throughout your home. If you plan to hard wire your computers and other devices to the router, this may not be for you. There is only one hardwire connection the rest need to be wireless. My computers and TVs are not close enough to hardwire so I just use wifi. The download and upload speeds are consistent with no dropouts. Overall, this is a nice looking easy to setup device.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend Rated 1 out of 5 stars
Awful Nest Pro6e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First lets talk set up - tried two iphone's 3d barcode would not scan- then manually entered device code to set up alternatively. Each of the three devices failed to add and each had to be restarted until eventually they were set up. Set up is awful but they seem to be OK.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JoshC, thanks for letting us know about the issue. We're sorry to hear that you had a harder time setting up your Nest Wifi Pro devices. It is great to hear that you were able to set them up eventually. However, if you still need some help with the features of your Nest Wifi Pro, you can count on our support team. We'd be more than happy to assist you by simply visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worthy Upgrade to the Google Nest WIFI Line
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Wifi Pro is the next in the line of the Google Nest WiFi mesh devices. It's good to see a relatively affordable AXE capable mesh system especially one with the support of Google behind it. To start, it's in the same low impact white box that most Google products come in, which is good to see honestly. The exorbitant packaging of some of the competitors in this area is just unneeded and a waste of materials. Upon opening you're met with a small and unassuming device, smaller than most AXE routers of similar capability (honestly I was shocked at the physical size of many of them). It comes in a few different colors and doesn't look like the spider-esque monstrosities that are commonly available in the performance home router segment. This is important because a lot of people hide routers away in cabinets and other places simply because they are so ugly unless you're a tech person with a flare for the robotic dramatics that much of them look like. The way it looks allows you to really put it anywhere and give your home the best access to WiFi (especially the 6GHz band as the higher you go in the bands the more difficult it is for them to pass through doors, floors and walls (and furniture if you're trying to hide it away). Upon setup it's very straightfoward, the setup is performed through the Google Home app and is detected automatically. It has two ethernet ports (one for WAN, one for LAN) as is common in these mesh devices of a certain size. If you need more, a simple switch can help. In terms of capabilities, it's capable of the AXE protocol suite, which, if you're keeping track at home means WIFI 6E. This is important as it contains all of the 2.4GHz and 5GHz capabilities of AX and earlier devices, with the newer 6GHz spectrum if your device supports it. Many new devices (including a lot of motherboards currently being released for the newest processors) come capable of WIFI 6E out of the box. The router is capable of both Matter and Thread smart home mesh technologies should you have devices capable of it. Matter is an important feature as, shockingly, many of the biggest names in smart home devices have collaborated in creating a standard together so we can get away from so many competing and incompatible technologies. The parental controls are blessedly included and free of charge unlike certain competitors, although they are just a bit on the basic side. For performance, I had no issues, speaking of those new motherboards, I just built a new PC with AXE capability and it connected easily and at great speed. Keeping in mind again that the 6GHz band while faster, does not pass through walls and floors as easily as I previously mentioned. What's missing? For it to be AXE capable, it's a bit of a disappointment that the WAN is not multi-gig capable. While most home users dont even have 1 gig fiber, much less multi-gig, they've built in a bit of obsolescence in this device by neglecting that. If they allowed for link bonding that would help, but then you'd lose a port usable for a LAN connection. Final thought, if you're in the market for an AXE/WIFI 6E capable mesh network with a ton of features and doesn't look like a monster from a scifi movie, this is the one for you. I easily recommend it.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Beradon, thanks for your time writing a review. We're sorry to hear about your disappointment with the Nest Wifi Pro's WAN port. We appreciate your input in helping us understand our customers' needs and preferences better, and we'll make sure to pass it along to our teams as we're always working to improve our products and services. For other questions or concerns, feel free to contact our support team here anytime: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Not Worth the Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to utilize for a couple of weeks and download speeds on the device would never get to the levels that they should have. Purchased an eero pro 6e instead and have been satisfied ever since.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello remax08, thanks for sharing your feedback with us. We appreciate you for trying out the Nest Wifi Pro, and we’re sorry to learn it didn’t meet your expectations. We understand that you’ve purchased a different WI-Fi system, but if you’re willing to give Nest Wifi Pro another try in the future, please know that our dedicated team of support is always here to provide you with services and assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Amazing Wifi coverage and Speeds !!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the upgraded Nest Wifi pro. I have a Large 2 level home with lots of walls and our garage is very far away from our modem. We also have a ton of smart home products. Our current mesh system wasn't quite getting the job done. The Nest Pro 6e solves all our issues. It was super easy to set up. Im getting great speeds everywhere in the house. I am also getting good connection in my garage and my backyard. I am so happy!!!!!! Thank you Google for improving my life . You hit this out of the Park.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend Rated 5 out of 5 stars
Good Looking Router and Easy Setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately out of the box I was impressed with the Google Nest Wi-Fi Pro router. The packaging was well done but more importantly, right when you open it and see the router, it looks cool! The outer shell is smooth with minimal things to bring attention to it. You could put in a family room and have it sit on an end table and it would barely be noticed. There are no antennas or flashing lights and it is not overbearing at all. Setup was extremely simple. I plugged the necessary cables into the router and as it powered up, I downloaded the google home app. It walked me through setting up the router and within about 6 or so minutes, I was up and running having replaced my other one and using the same network name. It immediately began seeing my devices in the home from printers to streaming devices to phones and each of them connected and work just like they had previously without any issues. For it being a relatively small router with only one little light on the front, it works extremely well from a connectivity perspective. My home is just at about 2200 square feet and I had a good signal at the furthest points away from it. Additionally, I have future proofed my home so to speak as this router has Wi-Fi 6E built in. Although many new products are just now coming out with the ability to take advantage of it, you will start to see more 6E (also known as 802.11 AX) compatible devices coming to market in the near term. Additionally, should I need to broaden the signal due to distance or walls, etc. I can add additional ones to make sure I have no dead spots. It has many of the features you would expect a router to have, you can create a guest network, pause devices if you need to control your kid’s surfing activity, as well as prioritize certain signals such as video calls and gaming. I am very happy with this router and would absolutely recommend giving it a try.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend- Pros mentioned:SpeedCons mentioned:Connectivity
Rated 4 out of 5 stars
Works good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it till now, had few issue earlier with the connectivity between and the mesh points. Internet speed is good better then old one. Apart from the intermittent issue with the mesh connection it works good.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great coverage
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is regarding the Google Nest Wifi Pro Mesh Router. It comes with the router, power plug and ethernet cable. It’s a nice small size and fits in nicely with our modem. I already had a Google App that I use for a few Google Home minis. I think this made a little tricky for me to set up the this mesh router. Connecting the modem that I already have with this router by using the ethernet cable was pretty simple and quick. Setting the router up with the app took me some time to figure it out. I think because I already have been using the app, I didn’t find the router right away. But after some time, I was able to see how to set up a new device on my Google Home app and it worked well from here on. The wifi 6 coverage is very good. It’s very fast and works well with our phones and laptops. It connects all devices quickly and we have noticed the difference already. It’s amazing how fast it all works now! I love that you can set up parental controls, including blocking some websites that are inappropriate plus you can set up a schedule where wifi turns off at dinner time, bedtime or if the children go past their allotted screen time. Another nice feature is that guest can have their own password instead of sharing your own. Connecting with the app could be improved for sure but once connected and working well, it is a great pro mesh router that does just right.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend Rated 1 out of 5 stars
Worse than previous gen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Very buggy. Couldnt replace previous Google WiFi. Too far apart.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jonq, thanks for reaching out. It's unfortunate to hear about the unlikely experience you had with the buggy issues for Nest Wifi Pro, and we apologize for any inconvenience you may be having. If you're willing, resetting Nest Wifi Pro may be helpful with the buggy issues. If you reset your Nest Wifi Pro devices from the Google Home app, it’ll delete all settings and data from your Wifi router and Point(s), Cloud services, and the Google Home app. It’ll also remove your router and Wifi point(s) from your Google Account, and you may need to set it up again. To reset:
- Open the Google Home app.
- Tap Wi-Fi > Settings > Factory reset network > then choose OK.
Alternatively, you may also reach out to our support team for further help on the issue using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Configuration through apps, I guess is the future
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredibly easy router to setup. Just download the app from google play and it sets up and configured itself automatically and fairly quickly. All settings are then done directly through the app which is excellent by way. The UI is very intuitive and polished as you would expect from Google. I like how easy it is to setup another node if you need more coverage. The build quality is great as well. I feel like I will get a ton of use out of this. The network speeds so far are fairly impressive. You would expect a Wifi6 router to fly past your older 5 protocols and this one does for sure. I’m more of a web interface person so I like the app configuration but don’t love it. Sure it’s quick and easy but I like to manually open and close ports, setup and manage my VPNs and remote admin and that is harder to do in the app. I prefer a more hands-on approach instead of just a push button and done. I just feel like if I have eyes on it and can diagnose network issues easier. I can however see the appeal of set it and forget though
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend - Pros mentioned:Coverage, Ease of use
Rated 5 out of 5 stars
Easy set up and big results!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and really improved the signal coverage of our internet in every part of our home.Managing your devices in the Google home app is a breeze too.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Significant Improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open Box, like new, and it was. Saved a ton of cash. Certainly newer technology then my previous Google WiFi picks, but speed and coverage are substantially better
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great wifi, great price, easy set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. I had mine up and running in less than 10 minutes after replacing my old Google Wifi routers. I plugged it in, the app found it automatically and set up each unit. I went from about 160mbps on Google Wifi to around 912mbps.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
I don't know what everyone else is talking about?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned the Nest Pro WiFi for about a week now, and I honestly do not know what others are referring to in reference to the setup process. I had downloaded the Google Home App as the BestBuy associate had instructed me to; I then plugged one of the points into my internet box and the app walked me through the rest. When I was done connecting the first hub, the Home App then asked if I had other points to setup and when I was finally done adding the third point, the Google Home App even shared my wifi password with my other devices. The only pain part to the setup, was the fact that I needed to re-setup all my other devices to my new wifi system but then I was good. I have owned other products like Netgear, but the Google Home process was much more simpler to me.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Awesome upgrade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the orginal 3 pack which worked great. Been waiting for Google to add wifi 6 so jumped at the chance to upgrade. Much faster speeds both download and upload. Easy install not sure what the other reviewers had happen.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and works PERFECTLY!! Thought I might need two, but signal so strong, one was just right!!
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the speeds of the Nest Wifi Pro system, and the sleek design fits well in any decir Each Nest Wifi Pro unit also has two Ethernet sockets. Love how it works in my ecosystem
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Excellent Mesh Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set-up was simple, but not quite straightforward. When I plugged this in, the system did not walk me through set-up as anticipated. This is because I had the previous Google wireless router and this new one requires a factory reset of the modem in order to run through the proper set-up. Once that was done it was seamless. The coverage in my 2200 square foot home is excellent.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
6e I have been waiting for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a 6e feom Google and I am super happy with it. I am seeing peipke have issues with set up and I am not sure why but I removed the old network fully first in the Home App before attempting to add a new network. It went smooth for me. I have great Wifi for all my items (3 TMs, two streaming devices, a Hub, two minis, a several security cameras, and a variety of personal tech laptops/phones/tablets) I was initially sad thatthe Pro isnt backwards compatible but honestly nownthatvit is set up, I dont care. Great covetage on my house /garage
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend














