Customer Ratings & Reviews
- Model:
- GA03690-US
- SKU:
- 12331946
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the product highly for its excellent speed, ease of use, and strong overall performance, with many also praising its great coverage, range, and simple setup. Despite these strengths, some users have reported issues with connectivity. Additionally, a few customers noted concerns regarding its compatibility with older devices and its price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Poor Quality Wifi 6e
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend and would highly discourage anyone purchasing this product. It drops internet continuously and customer support is not helpful. Actually, I don't think Google customer support knows what they are doing to support this product. Unfortunate as I loved their previous version but this one is not worth the price.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, FrankK. We’re sorry to hear about your experience with the Nest Wifi Pro and our support team. We’ll use your feedback to work on improving our products and services, including how we handle customer cases with care and efficiency and we've taken note of it. Meanwhile, we’d like to have another opportunity to help you with your concern. Please share with us your recent case number so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Dolby Atmos
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with my TV. It really feels like I'm in a theater.
I would recommend this to a friendGreat wifi signal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and excellent wifi signal all over the house
I would recommend this to a friend- Pros mentioned:Ease of use
Seamless and robust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to preface this review…I already have several Nest/Google devices setup in our home via the Google Home app. Setting this thing up was a BREEZE. Individual routers connected seamlessly and the signal on my third floor performs 10x better now! Can actually game online again. So happy with the purchase.
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a 2 story house with lots of walls.
I would recommend this to a friendI recommend bestbuy for all love you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best shop ever …good and reliable services thank you bestbuy life is easy
I would recommend this to a friendGoogle Nest Pro Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works decent. Speeds are not a fast as advertised.
I would recommend this to a friendWiFi extender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi is much better. Happy with purchase. Would recommend and purchase again.
I would recommend this to a friend- Pros mentioned:Speed
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro is a horrible word to use on these. Yes, they allegedly have 6E wi-fi capability but these are only useful at all if you have less than 1 gig internet. Unlike similar priced mesh systems that have 2.5 gig lan ports (or 5gig for a little more money) these have an outdated 1 gig port. So no matter how fast your internet is, the best you can hope for is around 800mbps. Using the TP Deco I am now getting 1.5 to 2.0 gbps at my PC.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, someguyinTX. Thanks for posting a review about the Nest Wifi Pro. We’re sorry to hear its wired connection speed is below your expectations. Feedback like this helps us better understand our customer preferences and needs, and we’d be happy to share this along to the right team for future improvements. If you have other questions or concerns, should you want to try the Nest Wifi Pro again in the future, visit us anytime here and we’ll help you the best way we can: https://support.google.com/googlenest/gethelp
Ran super hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got to the point where it was so hot it hurt to touch and wifi speeds kept dropping into the 15mbps range. Probably a faulty unit but still kind of worrisome
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jhav, thanks for taking the time to share your feedback with us about the Nest Wifi Pro, and we’re sorry to learn you came across these issues. Your safety is our priority, since your Nest Wifi is significantly hot to touch, please turn the power Off or stop using it. Feel free to visit us here for further assistance: https://support.google.com/googlenest/gethelp
Internet - great connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had years of connection issues in my oddly configured home. Problem solved.
I would recommend this to a friendLove mine!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Nest....They help my wifi connection tremendously!
I would recommend this to a friendBest Wifi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use anything google realted this connects seamlessly.
I would recommend this to a friend- Cons mentioned:Connectivity
Didn’t work, set up failed every time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as well as the older model and then the access points wouldn’t connect to each other. Spent about four hours trying to get them to talk and didn’t work at all. Going to stick with the old Nest Wi-Fi stuff.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Justin. Thanks for letting us know of your concerns with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience these issues have caused you.
The placement of your Wi-Fi router and points is vital to have reliable Wi-Fi throughout your home. Points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf. You can also give these steps a try to see if the connectivity will improve:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
For additional assistance, we’d be happy to guide you with further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always give me an amazing experience. They have the best products
I would recommend this to a friendAll should have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google is the leader in Wi-Fi works great with my T-Mobile home internet
I would recommend this to a friendAwesome product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nighthawks and they kept disconnecting. The Google ones are amazing.
I would recommend this to a friendWi-Fi booster.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi extraordinary. Signal booster. Attractive set.
I would recommend this to a friendmesh network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works well and plugged holes in existing wifi network, easy setup
I would recommend this to a friendWork great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great so far. Only wish they had a few more settings you could set.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Andy. We appreciate your feedback on Nest Wifi Pro. We’re delighted that they work well, and we hear your concern about having more settings you can configure. We’ll share this with the right team for future improvements. We trust that you’re getting the most benefits out of their smart features. And if support is needed, our dedicated team is always available to to help you here: https://support.google.com/googlenest/gethelp