4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$279.99
Save $120
The comparable value is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,627 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect upgrade to google system

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our google mesh to the google nest pro! Very pleased! The google Wi-Fi mesh system provides lightening fast, responsive, seamless connection anywhere in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi Speed!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy Setup. Very consistent signal!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Internet service improved tremendously

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to setup and monitor all devices can pause based on the schedules

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    have patience

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is good but every week I had to reset it, because the speed slows down and when I check the app, it says that the connection is poor, after the reset it works perfectly, for a week or two later you have to do the same, I realized because the videos on the TV start to freeze

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Centella. We appreciate your feedback on the Nest Wifi Pro. We understand that having to reset your device every week or two can be an inconvenience, and this is not the kind of experience we want to share with you. We’d like to get to the bottom of this issue. If you find yourself in the same situation, please visit us at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the Google Nest dual-band that I replaced

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No I didn't like this product as this stalls

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this product as this freezes very frequently and needs restarts.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, jacobs. We hear your concerns regarding connectivity issues with the Nest Wifi Pro — we’d be happy to look into this and find a solution for you. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Blends in the home decor

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful easy to setup , worth the buck. Google never disappoints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have at the house for extra range and works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Google WiFi Nest Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Hookup was real easy with the app. I have a total of four units and have full coverage everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Mesh Network 1800 sqft ranch home

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great for our home - we have over 20 devices connected. Iit keeps up with streaming, gaming and maintains quick upload and download speeds. All easily managed theough the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Poor service from google

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up but there were things that they don’t tell you. I called google and after 3 hours ( mostly sitting on phone) they had no idea what they were doing. The product is good but requires someone who has a better of idea on how to make it work, not for beginners

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey JDOo! Thanks for sharing your experience with your Nest WiFi Pro. We really appreciate your feedback – it helps us learn and improve. You can share more thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Internet Champ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of set up and connecting to internet. Satellite extender set up easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent wifi extender, the signal I get around the house it’s awesome, what doesn’t help it’s my internet provider’s modem, we need to call for them to replace it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best system in the market

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this system. Very sleek. I do miss having the option to use google assistant like the previous version.I wish they were comptatible with previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent mesh system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Netgear Nighthawk before and they would typically last about a week before they started having issues. These made it longer than a week, so no complaints yet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice simple router for a small home.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi router simple set up with Google home app. Be warned tho the entire router is manager thru the home app. It currently does not have a home page you can hit form your PC.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, TrevorH. Thank you for choosing Nest Wifi Pro for your home. We can see that your experience with using the Google Home app has been less than ideal. We'd like to know more details about your feedback and help find ways we can improve your overall experience with the products and services we offer. Please reach out to our dedicated team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy installation, stylish design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try this router. Only good impressions. Gives out over 300 per download. Great signal, looks good. Maybe the downside is that it's always warm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good easy to set up gives us internet all the way from our house to our garage that is about 1/4 mile from our house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google mesh network

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Easy to install, clean and matches the decor around the house.

    I would recommend this to a friend