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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,627 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice lil upgrade !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works efficiently. Could use more ports but not affecting use.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Youngsweetjones, thanks for trying out the new Nest Wifi Pro. We appreciate your feedback and we'll take into consideration your suggested feature to add more Ethernet ports into our Google Nest Wifi products since we're always looking for ways to improve our products and services. In the meantime, if you have any question you might need some help with, please feel free to reach out to our Chromecast support team here: https://support.google.com/chromecast/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    open box google mesh with defective Ethernet wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy an open box product from Best Buy even if is advertised as excellent condition. They sand me the google mesh pro but the Ethernet cable downer works. Something essay to inspect and can’t do their job correctly. I went to store and even call customer to customer service but they cannot provide a new Ethernet cable and they recommend to return it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, AngelS. We’re sorry to hear that your experience with the Nest Wifi Pro wasn’t the best. We’d be happy to look into any more concerns you may have and find solutions for you. When you’re ready, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made connection stronger! I love the strength and area of connection perfect product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance! Real time data usage really helps. Installation is fairly simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest WiFi pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google router is the best choice for setting up with the T-mobile 5G gateway.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fats speed and easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi 5Ghz ia giving me a full speed of Lan. It is amazingly fast and all my smart devices are connected to router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Google product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the Google ecosystem. It's very easy to set up and works well with Google Home App.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Stay away if you have multi-gig fiber ISP speeds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay...if you have up to gigabit ISP speeds. Not ideal for multi-gigabit internet connections due to its lack of a 2.5 or 10gb WAN/LAN Ethernet port. Speeds are great if you only get up to a gig of connectivity though.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DarylD. Thank you for sharing your review. We're sorry to hear that your Nest Wifi Pro didn't meet your expectations when it comes to providing you with an option for multi-gigabit connection. Please know that your feedback here is appreciated and rest assured that we'll relay this to the right team for potential improvements that we may provide in the future. We'd like to hear more feedback from our customers as these help us find ways we can enhance your experience with the device. Feel free to share more by visiting the link here: https://support.google.com/googlenest/answer/6273563 Nest

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google nest pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best Wi-Fi router because it has blazing speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great,I recently bought it and no more issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range of this device. The nest wifi offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi mesh network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was a great purchase for my home because I had problems with the Wi-Fi and I tried different router and never really worked properly until I got this mesh network

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast Whole Home WiFi!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast WiFi! The best mesh system so far for small home to big homes.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Overall performance
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    6E Simply Done Well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero Nest WiFi Pro is a lot smaller than I was expecting compared to the freakishly large routers that we have all seen on store shelves. Given its compact shape, on the back you will find two gigabit ethernet connectors alongside the power connector. As most households these days are entirely wireless, if you plan on connecting more than 1 wired device, you will need a network switch to do so. On the front of the glossy Nest WiFi Pro, you will find a single LED that indicates the status - its brightness can be adjusted via the app or disabled entirely. Setup was fairly simple using the Google Home app - simply scan the barcode on the bottom and your phone will connect to the router. Once it detects your Internet connection (designated by plugging in your modem to the properly labeled port on the back), it will ask a few questions regarding setting up your WiFi network. Once it is set up, the Google Home app will be how you access the network's settings and status by hitting the WiFi icon. From there, you can adjust the network name, password, as well as see connected devices. Other advanced features include : - Family WiFi : Allows you to specify specific devices that will only be able to use the network during certain times of the day, which is helpful as parents to make sure your kids aren't on their phones/tablets/devices late at night, so that they get the sleep they need. - Guest Network - Preferred activities - Prioritizes video conferencing and/or gaming - Privacy Settings for data collection to Google - Notification Settings for new devices, multiple attempts with wrong password to connect, and when it is offline - Advanced Settings: WPA3, 160MHz for 5GHz, uPnP, iPv6, DNS, DHCP reservations for IP, Network Mode, Port Management, etc. Connected to my Gigabit Internet, and using a Pixel 7 (which has 6E), I was able to easily get over 700Mbit speed test results consistently throughout my 800 sq ft apartment with the Nest WiFi Pro located centrally in the middle, through several walls. In my past few days of testing watching 4K HDR streaming content, online gaming, and with over 20 IoT devices, I have not had any issues in terms of connectivity or speed problems. All in all, I found that the Nest WiFi Pro worked well for my needs. The app is easy to navigate, has understandable controls, and the device itself has been rock solid in terms of range, speed, and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest wifi pro 2-pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significantly improved my wifi range and speeds through my entire house compared to my previous netgear router. I have been using mostly google products in my home and the switch to the nest wifi pro routers was a very smooth transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are a real deal, my WiFi improved considerably right after i plug them, I have one on every house level and BOM! there are no more glitches on my WiFi connection!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid mesh

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] No dead zones in 2400 sq ft and 3 floors. No complaints. I even have a perfect connection while filling out this review. Lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking wifi device but im not sure if it is as fast as the eero. Spec wise it says it should be but ive had that product also and I feel that had better bandwidth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole house now gets 250mps upload or more. 300+ in some areas.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simple, Yet Powerful Google WiFi Solution!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable WiFi is a huge part of our home life and it’s important to have something you can easily work with and configure. The new Google Nest WiFi Pro delivers on so many areas and helps future proof your home! PROS: - I am a big fan of the design of these routers! They are smooth and seamless, looking like it’s just a decoration sitting out. I also like the size of it as it is not too large and bulky either. - Setup was very easy! You need the “Google Home” app to set it up, but the process is mostly easy and painless. I will add that at the time of this review, Google has not rolled out its newly designed “Google Home” app but I have hope that it will make everything even simpler. - Within the app you can easily change the name/password, see how many devices are connected, and check the speeds as well. Lots of nice options for customization but also provides a simplistic view. - Of course this only comes with 1 unit but you can add more to create a mesh network. The 1 is fine for my needs right now, but I like how I can easily upgrade if needed! - I noticed right away that I was receiving more speeds via WiFi right away! I was impressed with the WiFi 6E functionality as well, even though a majority of my devices are not up to that level yet, the ones that are 6E compatible worked well! The Router is Tri-Band as well meaning it can still support your older 2.4 GHz devices and up to your 6 GHz ones! - The Google Nest Pro also supports the new Matter smart home standard. I think that is going to be huge and once again provides a really good way to be future proofed as well. It also has a Thread Radio built in for even more support on that end as well. CONS: - The Google Nest Pro only has 1 Ethernet out port. I get you want these to be small and simple, but I would have liked more ports. I was able to buy an Ethernet network switch that fixed this, but still something I wish new routers were not moving away from. - On that note, the input Ethernet port is limited to 1 gigabit speed. Yes most people do not have over that, but more providers are offer larger speeds beyond 1 gigabit so I wish the input speed was larger for future proofing. BOTTOM LINE: - WiFi is becoming more and more critical as we work from home, stream at home, and connect more smart home devices to it. The Google Nest WiFi Pro is a great value for all that it offers! Provides WiFi 6E speeds, easy management via the Google Home App, and future proof support for smart home tech. This is a very easy buy to make and I think people will love the ease of use with great power behind it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Njuice, thanks for taking the time to share a detailed review of the new Google Nest Wifi Pro. We're glad to hear it has been reliable and has played a huge part of your home life. The features you highlighted have been something we've worked on intently, and we hope you will keep enjoying these features. However, we are sorry to hear about your disappointment with the number of LAN ports and the supported speed available. We'll certainly look into your suggested feature and take this into consideration with future iterations for our Wifi line of products. We recommend keeping a close eye on the latest announcements for our new products here: https://blog.google/

      We'd like to make sure that you always have a pleasant experience with our products and services, and if you will have any questions or support concerns you would like us to help you with, please do not hesitate to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest