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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,627 reviews
  • Rated 3 out of 5 stars

    Good Product for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The reason for the 3 is it is not as easy to set up as described. Also the range isn't as good as described but better than other products out there. If you have Spectrum as your internet service provider expect some solid knowledge to set these up. Once set up everything else was a breeze.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, LJDob. We're glad to hear that Nest Wifi Pro has been working great for you. We do apologize if setting it up wasn't as easy as you expected. We value your support needs and would love to offer help on any issue that may arise with your device. Please feel free to contact our Google Wifi support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent dwvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. This performs well and looks also very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best routers i ever owned! Its good for single piece even tho i recommend getting the two instead to get maximum performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved our online experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this setup really helps our household. Two of us work from home, plus I'm an avid gamer. I use the backhaul for gaming, and our work laptops work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google wifi 6E mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the new google mesh wifi 6E, love it so far. Easy to set up in google home and connection strength has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Device!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with other Nest products and is very easy to setup. I have much better wifi throughout my home and even extends outside of the home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great upgrade from the previous version. Faster speeds and better coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good addition to network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and gave a boost to coverage in existing nest network around home.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 2 out of 5 stars

    Google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great internet coverage. Miss the voice feature. Not sure why it was removed. Guess to force you to buy another product. Also found geek squad unable to answer questions about product

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts on the Nest Wifi Pro, MaryH. We’d be happy to get additional feedback and answer any questions you may have about the device — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from google wifi, no problems with installation and wifi is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google mesh is legit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original google mesh. While I enjoyed the soeakers I dont really miss em. The pro units are fast and fluid. We have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a while. Gave away my google wifi mesh and got this. Rock solid no issues. Great signal for my house

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a significant improvement with WiFi speed since I upgraded from Google Mesh to Nest Pro!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regret upgrading, super buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from original Google WiFi to this. Haven’t noticed any real improvements (though don’t really have many issues with my last ones but wanted to have the latest). These are super buggy. Had to re add routers multiple times. Sometimes internet just doesn’t work for no good reason for 15 min or so, never happened before and neighbors have theirs working so must be due to the routers. Hopefully they will fix them through updates? I really am regretting upgrading though. Not trusting Google as a brand as much as I used too, i recently switched back to iPhone due to multiple issues with my pixels. Quality control and usability has not been great with their products recently in my experience.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Simplicty. It’s unfortunate to hear that your experience with the Nest Wifi Pro is below your satisfaction, and we’re sorry for the inconvenience these issues have caused you. We’d like an opportunity to investigate and help you with your concerns. We encourage you to visit us anytime at the following link so we can guide you with troubleshooting accordingly: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    More than enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for the coverage that was required

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a huge upgrade from the Google wifi, internet isn't spotty anymore and it's actually faster throughout the house

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for our apartment. Even though both units are on our main floor we have excellent coverage in our downstairs den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with WiFi even though we added lot of smart devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok but older version worked just as good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version and was hoping this updated version would make a difference. Unfortunately it did not. We continue to have similar connectivity issues in our home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better coverage than with a Spectrum router. We now can pick up WIFI signal everywhere in our 2800 sq Ft house and in front and backyard.

    I would recommend this to a friend