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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,627 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage on multiple bands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Google Wi-Fi units provided a perfect coverage for 2.4 and 5 GHz frequencies throughout our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home wifi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent whole-house wifi. All of the points are adjustable and interactive. Signal is good and fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be warned: research wall types and home layouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty expensive and I was fairly disappointed to spend the money to upgrade from the previous Google WiFi mesh. These might be faster overall, but the mesh was worse than my older ones and were much more finicky about proximity to each other. Also to set it up you have to scan a QR code that is the size of a mouse dropping. Since I had to put these in whacky locations to talk to each other, it was impossible to have the right lighting to scan the QR, which was frustrating and time consuming to enter and re-enter the code manually for 4 nodes over and over while I searched for the proper distances. If you live in a new, drywall based home, these will probably be top notch for you. If you live anywhere with a lot of wood or stone walls, good luck. Maybe get some cheaper ones, or the older google mesh because it is much cheaper, and either way you will need a LOT. It is disappointing that Google doesn’t make a point to talk about wall materials or problems with rambler style houses and getting that proximity to work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MeherDevs. Sorry to hear you're having inconsistent connection with the Nest wifi Pro. There could be a few things impacting this — here’s some suggestions to improve your speed:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Solid speeds and future proofing my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a two story home with a sq footage of 1550, a single antenna covers the whole house. Current wired speeds are 975+ mbps download and 900+ mbps upload. Wireless is a different story, anywhere from 500+ mbps download and 300+ mbps upload. All depends on where I am located in the house, also don’t have any 6E devices so that makes a difference. Setup is pretty easy with the Google Home app and settings are basic compared to other routers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google best wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone I know with out second guessing myself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine great option compared to traditional routers

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as you'd expect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, has worked great across all the rooms in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wifi alright. It's got wifi and a different wifi. So much wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install and great results.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh system. Easy to setup, the nodes easily connected with established mesh in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer if you're having issues with dead spots and dropped Wi-Fi in your home. Easy set up and integration. Highky recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it this has changed my whole life. These routers have helped me get internet to my upstairs and its amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severe speed loss and inconsistent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest WiFi Pro expecting near-gigabit Wi-Fi performance on a 1 Gbps internet plan. In reality, Wi-Fi speeds are consistently capped around 300–600 Mbps and often fluctuate heavily. My ISP (Spectrum) has fully verified the line and modem. Direct wired connection to the modem delivers a stable 900+ Mbps, so the issue is clearly with Nest WiFi Pro. I tried everything: factory resets, swapping router and mesh point, changing DNS, power cycles, and multiple tests on different devices (MacBook Pro and iPhone). Nothing helped. Google support was extremely frustrating. The chat is buggy, messages repeat, agents contradict each other, and basic networking concepts are misunderstood. After more than 2 hours, no real solution was provided. If a 20–40% speed loss is considered “normal,” this should be clearly stated in the product description. For the price, this performance and support quality are unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We’re sorry to see your experience with the Nest Wifi Pro and your time with our support team wasn’t the best — we get how frustrating that can be. We’d be happy to investigate further and get a solution for you. Reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and awesome strength. Was wavering between this and nighthawk meshbsystem, glad I went with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Very happy with performance - 3X upgrade for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage in our home. Hardwired two of the units into desktops to maximize the performance of the device with older wireless cards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warm feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods get a little warm, but function very well. Great for Fiber internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Great range perfect for our size home!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Better speeds, better coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade to the google pods that came out a few years ago. Wider coverage, out into our backyard now, and more consistent coverage overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for us. We set us two within our two story house and doing the job

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have wifi where I couldn't have it my house it is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must Have Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest WiFi Pro 6e AXE5400 Mesh Router (2-Pack) is an amazing device which fulfills everyone's home Internet needs.

    I would recommend this to a friend