Customer Ratings & Reviews
- Model:
- GA03690-US
- SKU:
- 6520782
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great very good, plug it in and was ready to go.
I would recommend this to a friend - Pros mentioned:Overall performance
Great WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the previous generation and this is a step up in performance. Would recommend.
I would recommend this to a friend - Pros mentioned:Coverage
Mesh review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides great coverage for our 1700 sf house w finished basement
I would recommend this to a friend - Pros mentioned:Setup
So far a flawless product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quick and easy installation! It has worked flawlessly since without any need for tinkering! Great product!
I would recommend this to a friend They work great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and have been very reliable, maintain 500-700mbps accross 2 hops of mesh points.
I would recommend this to a friend- Pros mentioned:Ease of use
Best Mesh system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mesh system on the market for the price. So customizable and easy to use.
I would recommend this to a friend - Cons mentioned:Compatibility
Compatability to Older Google Nest products.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Nest smart speake mesh 5 with this item. Not compatability with speakers, same brand. Should have coupon offering for same customer upgrades. Could not pair to other devices without difficulties.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, FrankG. Sorry to hear your experience with the Nest Wifi Pro wasn’t the best. We’d be happy to look into your concerns and find you a solution — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Success!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Google product that works as advertised! Easy setup, works well with our Starlink, Ring security cams and Schlage door lock.
I would recommend this to a friend - Pros mentioned:Ease of use
Buy it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and fast! So far I love it it’s worth every penny you won’t regret it
I would recommend this to a friend - Pros mentioned:Overall performance
Google pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome. Works great.i would recamind this to everyone.
I would recommend this to a friend - Cons mentioned:Connectivity
Would NOT recommend, not reliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In short: DO NOT BUY IT. Bought this mesh system in July and after 4 months, I started to experience constant high latency, and random packet loss. Sometimes the ping can be as high as 2000ms (when connecting directly through the ethernet from modem, I get consistent <8ms latency, but if I connect with the router, even directly through ethernet, I got random super high latency). I was not able to even finish a sentence in video calls. Very disappointed with this router. It’s 2023 and a $200+ router is not even as reliable as a $20 cheap one 15 years ago. I took the unit to Best Buy and they refused to give refund or replacement and redirected to Google customer service. Then I talked at least 10 hours back and forth with Google customer support to go through trouble shooting and they still refused to think it’s a defect unit and won’t give me a refund or replacement. In the mean time I bought another router and it worked perfectly fine. Not worth the money, time and effort on this Google router at all.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Asdf. We appreciate your review. We sincerely apologize for the frustration and inconvenience you've experienced with the Nest Wifi Pro system. Your feedback is important to us, and we're sorry to hear about the issues you've encountered. It's disheartening to learn about the high latency, packet loss, and connectivity problems you've faced, especially during video calls and we understand the impact on your daily activities. We truly regret any disruption it has caused. To assist you further, we would appreciate an opportunity to investigate your concern. We recommend reaching out to our dedicated team of specialists o n the Google Help page here: https://support.google.com/googlenest/gethelp
Nest Wifi stinks go with Asus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Google over Apple person for 20 years. I always try the new google products and I am always disappointed. Besides my Samsung phones. I purchased the Nest Wifi Router and 4 extra pucks/satellites. This system kept crashing, it would randomly disconnect from the internet for 5 or 10 minutes. The wifi connection would have full bars but no internet connection. When trying to troubleshoot google would blame Verizon and Verizon would blame Nest. I had 5 tech support visits from Verizon they replaced the Router, removed the router, replaced the ONT, checked all cat6, made me switch my switch. By the time I couldnt take it anymore I asked google for a refund and they refused saying i just passed the refund window regardless if the trouble shooting started in the window. I ended up taking all the units put and putting in an ASUS router and statilite. It now works perfect and i have 5 Nest paperweight. Long story short save the time skip Nest Wifi.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello LTan, thanks for being an avid user of Google devices, and for sharing the details of your feedback on the Nest Wifi Pro. And it’s unfortunate to hear of your disappointing experience. We can imagine how much time and effort you’ve put on this, and we’re sorry for the inconvenience this issue has caused you. We care about your experience, and we hope you can consider giving us another chance to help. Please share with us your recent case contact reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Meh, marginal upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used both it’s predecessors Google WiFi & Nest WiFi. I expected more, understanding WiFi 6 vs non-wiFi 6 devices. In my envoronment, my testing produced a minimal upgrade. Therefore, at $399 considering returning. App & network setup almost identical in it’s positives & it’s limitations on the Google home app. If you’re familiar with this family of products, you’ll feel at home. Lastly, did not love shinny new look.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OJSilk, thanks for sharing your review. We're sorry to learn that your experience with Nest Wifi Pro didn't meet your expectations when it comes to the performance and design of the device. If you're willing to give it another go before you return the device, we recommend that you reach out to our support team so we can better identify the issue and help improve the performance of your Nest Wifi Pro. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Speed
Google home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and fast WiFi speed. Love all my Google nest and home drive. App easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Works Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and works for exactly what I needed! Used to connect my 36 outdoor down lights
I would recommend this to a friend - Pros mentioned:Ease of use
Nest WIFI PRO 6e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment let me have a strong signal and better range. It was easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice little network.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi network. Great range. Easy setup. Capabilities of the product exceed the throughput of my current ISP.
I would recommend this to a friend - Pros mentioned:Speed
mesh router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase the google mesh works great I get excellent internet
I would recommend this to a friend - Pros mentioned:Speed
Google Router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Fiber Internet, You can recommend a device for prioritizing download faster
I would recommend this to a friend - Pros mentioned:Ease of use
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does exactly what it need it to do. Easy set up
I would recommend this to a friend