Customer Ratings & Reviews
- Model:
- GA03690-US
- SKU:
- 6520782
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Great System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth the upgrade for me. My older system before keeped randomly disconnecting on me .
I would recommend this to a friend - Pros mentioned:Setup
Easy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second google mesh, works great and solid. Very easy set up..
I would recommend this to a friend - Pros mentioned:Setup
These are okay, but eero is better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were okay, they held a constant speed pretty well but the top end speed wasn’t great. I returned and purchased eero 6+ for the exact same price. H give the eero 5 stars. They are faster and just easy to setup.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, ChrisO. We appreciate your feedback, and we're sorry to hear that your experience with the Nest Wifi Pro has not exceeded your expectations. If you want to give the Nest Wifi Pro another try, or any Google Nest devices, we'd be happy to provide you with services and support for any concerns you may have, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Coverage
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works wonderful. Able to extend our internet over to our cabin. Very happy
I would recommend this to a friend - Pros mentioned:Speed
nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speed that I have now with the internet
I would recommend this to a friend - Pros mentioned:Ease of use
Great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it and forget it! Easy and high quality product
I would recommend this to a friend - Pros mentioned:Coverage
Amazing product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a 3 story town house and this gave me complete wifi coverage on every level.
I would recommend this to a friend - Pros mentioned:Ease of use
Its a good easy to use router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with minimal effort. Its uses the google home app
I would recommend this to a friend - Pros mentioned:Overall performance
Sleek and easy
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The sleek look does not look like an eye sore around my home and they work great
I would recommend this to a friend - Pros mentioned:Speed
Google wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great i use it to maximize my internet speed and for direct Ethernet to my apple tv
I would recommend this to a friend Worth the Google
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally made the right decision. Been hesitant on buying, and now price has gone up. But totally worth it. We have 2500 sq ft house and with the new placement of these, we can stream better without latency.
I would recommend this to a friend- Cons mentioned:Price
good but not cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but good and work with Google home obviously
I would recommend this to a friend Better than the previous Google Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the Google Nest Wi-Fi last month, I noticed it's much better than the previous one. Technology moves so fast, and routers usually last only 2 to 3 years. However, it's strange that two of my laptops have a weak signal—though they still work. Thankfully, my internet provider is blazing fast.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for your thoughts on the Nest Wifi Pro, Jaysoncruz. While we’re glad you’re enjoying the upgrade, we hear your concerns on not getting the best speeds. There could be a few things impacting your connection — here’s some suggestions to fix this:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
Here’s a guide with more details: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
We’re here anytime you need us: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and works very well. Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Mesh Network
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are going to do a mesh network this is the product you need google is the best!
I would recommend this to a friend - Pros mentioned:Speed
A Great Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic speeds and the ability to customize settings is a huge plus.
I would recommend this to a friend - Pros mentioned:Speed
Google WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the google wifi ever since they came out but this takes the cake super fast speeds
I would recommend this to a friend - Pros mentioned:Overall performance
Stinks - constant disconnection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So angry that I upgraded to these from the generation 1 next but was told I had to so outside camera’s would work - WRONG!!! And now too late I can’t return them because we were trying to figure out why they weren’t working. Probably is if you move from room to room on a WiFi device they sometimes disconnect - not good at passing off to the next nest. Also, working remotely at desk that isn’t moving would lag multiple times a day (hardly ever happened with the gen1 nest. So moved back to the gen1 next and surprise the outside camera still work and I’m stuck with these since I missed the return timeframe. Totally unhappy with this purchase!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, aMiller. It's unfortunate to hear that you encountered this issue with your Nest Wifi Pro. We apologize for any inconvenience this may have caused you.
We understand that upgrading to the new Nest Wifi Pro can be challenging. However, we recommend trying out some helpful steps below that may be able to help you with your concern:
- Remove any wired backhaul connection you have with your Nest Wifi Pro devices.
- Remove any wired accessory devices connected to your Nest WiFi Pro devices, like printers, storage devices, etc.
- If only a few devices aren't working, try restarting your Wi-Fi devices that are disconnected. Depending on the device, a restart might be required to connect.
- If you're planning to recreate a new Wi-Fi 6E network using Nest Wifi Pro in your existing home structure in the Google Home app, it's important to factory reset your old Wi-Fi 5 network using the app to remove the existing Wi-Fi network. Then you can set up a Nest Wifi Pro network.
If you still experience the same disconnection issue with your Nest Wifi Pro, you may reach out to our support team for further assistance with your support concerns using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connected effortlessly to my router.
I would recommend this to a friend - Pros mentioned:Setup
upgraded google WIFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup. improved the wifi signal in the house.
I would recommend this to a friend