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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,627 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system it is fast snd easy to setup. Google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to have n my old house to get the WiFi to extend to every room in my house including outside.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product and very classy looking for modern house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set up and linking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and link with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    super ultra mega fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the update, I recommend it. My internet is super fast now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, would definitly recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google WiFi 6e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh system. Good for a smart home. I have 55 WiFi devices and it’s still going strong. Say up to 200 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking product, easy to setup, and integrates into room environment

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Finally coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I have strong wifi through out my whole house. Setup was a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre - Not a Pro Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these new devices but there arent deally pro devices. The range is worse than my 5 year old Wifi 5 system. The speeds are very inconsistent. There is very little customization through the Nest App. The WAN pirt is also limiyed to 1gb. It gets a 3 because its so cheap and hss matter but othersie its just lacking in many areas. Will give a little more time but will probably replace woth an Orbi or ET12

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GoGrizzlies, we appreciate you for sharing your review of Nest Wifi Pro. It's unfortunate to hear that your experience has been less than ideal when it comes to the overall performance of the device. Your Nest Wifi Pro is designed to give you fast, reliable Wi-Fi 6E coverage with a simple and user-friendly interface with the use of the Google Home app. If you're willing to give it another chance, please reach out to our support specialists so we can help you with troubleshooting steps and find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont mesh and service drops constantly also one of the satalite never worked

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Tido54. We’re sorry to hear you're having connection issues with the Nest Wifi Pro — we understand your frustration. Here are a few tips to getting the best possible connection

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved connection.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it may not support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and works flawlessly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - was not needed as I had total coverage with needing nest device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy! Use is easy. Great addition to my office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ez pz set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wished that I had saved the money and purchased the multi pack from the get go. Does as advertised but unless you can place a single unit in the middle of your living space you'll want at least two of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless transition and very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really excellent upgrade from the Google Nest WiFi. I have gigabit access to the outside and am getting 700-800 mbit downloads on tablets, PCs, and streaming TVs. The transition was seamless. Just make sure that you use the same network names and passwords and everything in my house reconnected immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better wifi throughout the entire house now without having to switch networks. It just switches automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    If you need more Wifi coverage this is it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great once we got past the set up. Imoroved our coverage immensely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and works great. Also the coverage area is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly elegant and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and the new updated app works really well.

    I would recommend this to a friend