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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,627 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    A good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These provided excellent coverage. A good upgrade if you're looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Family loves it. Try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh Router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh router works great for my situation! My internet comes in at one end of my house, which leaves the middle and far end with an abysmal internet connection. The Google Nest Wi-Fi Pro 6e AXE5400 Mesh Router (3 pack), solved the problem, giving me great Wi-Fi coverage throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    High Hopes and Let Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit I am more of an Apple person than a Google one. However, I was excited to try these routers as they promised 6E speeds (I had 5), better connection, and thread built-in. The problems started right at setup. They would not set up at all. I powered down my modem, my switch, reset my phone network settings nothing worked. After calling customer support they were nice but did not solve the issue, I tried my wife's phone and it worked. After finally getting everything setup they are not stable. My home kit devices (some are thread) work occasionally, phones barely work. It is just not what I expect. I would recommend looking elsewhere for a more stable product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pwaltz, thank you for posting your review and we're sorry to learn that you're experiencing some difficulties with setting up your Nest Wifi Pro. We appreciate that you reached out to our support team for assistance. Please know that your feedback on the performance of your Nest Wifi Pro will be relayed to the right team for improvements that we may provide in the future. If you're willing, we'd like to know more details about your device after the successful setup and help find ways we can enhance your experience and the performance of your device. Please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good for internet connection. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do what they claim to, a rarity in Wi-fi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I have had exactly zero issues, would highly recommend. They definitely have solved our 3 story house Wi-fi issues, and extend well out into our yard and driveway as well. Easy set up, and I already had the Google App for our Sony TV, so I was glad I did not have to add yet another app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally one of the bets things i bought it was really a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great uprade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great upgrade from the original nest wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Easy to install. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So easy and wonderful...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up! Great product and love the app!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and hasn’t dropped my coverage once!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Just wish it was a little better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a grwat wifi system. Only issue i have is the last generation the nest points were also google assistant speakers. Where these are nothing but router points. Bur if one breaks its super easy to replace

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Drakx. We're glad to hear that you're enjoying the Nest Wifi Pro. We appreciate your feedback regarding the addition of the Google Assistant speaker feature.

      The Nest Wifi Pro is designed to provide a high-performance Wi-Fi system for your home, with a focus on speed and coverage using Wi-Fi 6E technology. While it does not include the Google Assistant speaker feature like the older Nest Wifi model, we appreciate your input and will take it into consideration for future product developments.

      If you have any concerns or require support for your Google Nest devices, we encourage you to visit our help page where you can reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is an excellent product. We were able to get WiFi throughout our 3-story home with the three pack. Love it and highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy mesh setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Still figuring out optimum positions for the mesh. One of the router stays 3 rooms apart and is blocked by walls and gets comparitively less speeds. Other than that everything looks good.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Impressive Product, excluding advanced setups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to using these devices and entering the Wi-Fi 6 ecosystem, but if you are using anything more advanced than just a modem, they will not work. These devices cannot work if they are within another network (in AP mode), as all the selling point features are reliant on them being the router. Unfortunately, I had to find this out the hard way when trying to add another AP and encountered errors with no apparent cause. However, if you have a simple network (like 99% of consumers have), this product will work great for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mesh System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets good wifi speeds and signal throughout the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up even for a novice. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the trick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use in my game room and it works great! No issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Mesh Networks for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I don’t suffer from dead zones in my house anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed Mesh solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did exactly what I needed. Setup was very easy.

    I would recommend this to a friend