Customer Ratings & Reviews
- Model:
- GA03690-US
- SKU:
- 6520782
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great , I’m 2.5x the speeds I used to get all around the house.
I would recommend this to a friend No separate 2.4 / 5 GHz bands
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router annoyingly won't let you separate the 2.4 and 5 Ghz bands into separate networks, which means it's up to your client devices to pick one. Not all of them are very good at that (like laptops and phones that move around). On a faster internet connection, the 2.4 GHz band is too slow to support the full speed and often results in a suboptimal connection. I wish I returned this when I still could.
No, I would not recommend this to a friendGoogle nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to work well we put two in our house and one outside to try to get the whole area covered. It seems to work well but our farthest point it’s not as strong as we would like it to be.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Artie. Thank you for choosing Nest Wifi Pro. We can see that you're experiencing some connectivity issues with the device. Although the Nest Wifi Pro is expected to provide fast reliable coverage, its performance can be affected if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. You may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
We can help you check for reasons why your Nest Wifi Pro is behaving differently. Visit us anytime through our support channels here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Nest Wifi Pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to increase wifi speeds in my office from the single gateway provided by our ISP. Unfortunately this was somehow much slower. Ended up returning these.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, BenjaminH! Thanks for your feedback. We're sorry to hear you had a slow speed issue with the Nest Wifi Pro and you had to return it.
Ideally, one Nest Wifi Pro can cover up to 2,200 sqft. But where they are placed, the layout of your house, and physical obstructions like furniture can impact the total coverage and speed. You may check this link for more info on where to place your Wifi devices for maximum signal strength: https://support.google.com/googlenest/answer/7183150
Reach out to our support team for further assistance anytime here: https://support.google.com/googlenest/gethelp
Great if you can get past the setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 sets of these for my 2 homes. Neother of them woulsnscan the QR code to set them up. I finally managed tonget one pair set up at ome home, and the other wouldn't set up at all. As Best Buy Total, I thought they would be able to come and set it up, but they wantes $150ish to so it. No thank you. And I am beyond the return period, but they said I could bring it in for warranty work. This is where the eye roll emoji comes in, but you can't insert an emoji on a review.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, pjx2. Thank you for sharing your concerns about your Nest Wifi Pro. We're sorry to hear that you're having some set up issues with the device. This is not the initial experience we want you to have with the Google Nest products we provide. It's important to us that we provide you with the best help possible and find a better resolution to improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Easy setup and works as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an aging Orbi mesh system that died after 5 years. So far I have had it for ~2 months and it has been rock solid. One SSID as the default for all wifi bands. Ethernet back-haul appears to be working as intended. Generally very satisfied with the purchase
I would recommend this to a friendAmazing Mesh routers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! We have a google home and had a great deal of issues with our router. So we upgraded the router and bought the 3 pack of these google nest mesh routers . We live in a town home with 3 different levels and this has done the trick, no more problems with streaming on multiple devices!
I would recommend this to a friendGood coverage, Takes time to setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok was a little difficult to get setup. one up stairs one down. I did have to play with it a bit to get the mesh coverage to properly overlap. They seem solid once everything is setup.
I would recommend this to a friendEasy Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with Google Home app, good coverage with mesh WiFi.
I would recommend this to a friendBuyer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra wifi range and i got it! Best on the market
I would recommend this to a friendWifi boost!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work flawlessly! They fixed my poor connection throughout my house. Would recommend these to anyone
I would recommend this to a friend- Pros mentioned:Setup
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to set up amazing wifi for a fair price
I would recommend this to a friend Not so great yet!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1gb fiber connection. I'm only getting 250-300mbps on all points. (I disconnected the 2 points and ran a speed test just from the main point that is plugged directly into modem with cat6 cable. Still only 250-300mbps. My old nest wifi was getting 500-600mbps. Google needs to fix this. I can return mine by Jan 14th to Best Buy. If there is no improvement within that time, I will be returning this and going to something else. I only upgraded to wifi pro because, my nest wifi points kept disconnecting or losing signal which was disappointing as well. Hopefully they have a fix soon! Thank goodness for Best Buys return policy!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AnthonyH, thanks for sharing your feedback with us. We're sorry to hear you're having issues with your Nest Wifi Pro. This is not the type of experience we want you to have, and we're here to help.
You can try to perform a power cycle on your Nest Wifi Pro and see if it'll resolve the issue. Here's how:
- Disconnect the power and Ethernet cable from the primary router (parent point) and disconnect the power from the modem, leaving it unplugged for five minutes.
- Ensure that the modem and primary router lights turn off completely when unplugged.
- Some modems have backup battery packs, you will need to disconnect battery packs too. If you have other Wifi points (child points) disconnect from the power outlet as well.
- After five minutes, plug the modem back into power.
- Once all the modem lights are back on, connect the Ethernet cable to the parent point's WAN port and connect the power back to the parent point.
- Plug your modem and Nest Wifi Pro (parent point) back to the power outlet, and allow them to turn on fully, then connect the router to the modem via the WAN port. Then, plug other Wifi points back to the power outlet.
If power cycling doesn't work, try resetting to its factory default and re-setup. To factory reset, you can check out this support article: https://support.google.com/googlenest/answer/6246619
If the issue still persists, we'll be more than happy to check and assist you. Feel free to contact our support team here anytime: https://support.google.com/googlenest/gethelp
Not as good as I thought
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an ORBIT, worked great for few years. One room of our 3300sf house doesn't get very good connection, we thought might because the ORBI is aging. Got this set, which suppose to cover bigger area, but no, the wifi seems even weaker. Every now and then had to reboot. Not as good as ORBI in MHO.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi CarmineD. Thank you for sharing your experience. We understand that you're having some inconveniences with the coverage in one room of your house. The placement of your Google Nest Wifi router and points or Google Wifi points is vital for the reliability of your Wi-Fi network throughout your home. Please check this article: https://support.google.com/googlenest/answer/7183150
- Pros mentioned:Overall performance
Nest wifi pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Everything has been good and working.
I would recommend this to a friend Worls great compatibility is an issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great once you set it up I had to call to complete the set up. It was not compatible/plug and play with my peripherals.
I would recommend this to a friend- Pros mentioned:Ease of use
Nest WiFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to set up, good price! xxxxxxxxx
I would recommend this to a friend Pro 6e mesh router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, however wish they also had an HDMI port.
I would recommend this to a friend- Pros mentioned:Speed
Fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi6e fast speed no congestion. Lots of device support
I would recommend this to a friend - Pros mentioned:Ease of use
Good connectivity. easy to set up, large coverage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connectivity. easy to set up, large coverage.
I would recommend this to a friend