Customer Ratings & Reviews
- Model:
- GA03690-US
- SKU:
- 6520782
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement from the nest wifi. Speeds alot faster
I would recommend this to a friend Works well for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought these three mesh routers and I have to say that I’m pretty happy with them. Good connections all around the house. The 1GBit ethernet band limit is not an issue for me since I didn’t get to that speed yet. Love parent control functionality. Use about two weeks with no issues
I would recommend this to a friendGoogle router 6E
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am able to group my kids devices and control them from just a click
I would recommend this to a friendGoogle Nest WiFi Pro Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and small components. Easy to display without them being noticed amongst of ideas surrounding them.
I would recommend this to a friendFast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh system definitely made a huge upgrade from the original Google nest (pucks). I can now game and stream with no delay. Would recommend!
I would recommend this to a friendGreat product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our home and since have seen a huge improvement in our wifi strength across the house, whether I am in the living room or basement doing laundry I always have a strong connection.
I would recommend this to a friendSo so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure of it is google fiver or this mesh. It is the 6 version of the router that matters. I am still not sure if I would recommend this product. Be careful, do your research well.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, DoctorO. Thanks for the feedback you shared about the Nest Wifi Pro. We understand how important the Wi-fi 6E is for your needs, and we’d like to know more about your challenges with using the device. We encourage you to visit us anytime so we can provide you with assistance for any concerns you may have, here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Poor wireless performance requiring restarts often
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was extremely easy. Worked mostly well for about 6 months. Now I'm having to restart the network at least twice a week due to extremely slow wireless. When I test from the Home app, everything looks good, speed tests, good, etc; but if I speed test from my devices it won't even load the right pages to test. I would return if I could...
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JonM. Sorry to hear you’re running into connectivity issues on your Nest Wifi Pro. While a simple reset should be helping, you may need to do a factory reset to resolve this issue — here’s how:
1. Press and hold the factory reset button on your point.
2. Continue to hold the button for about 10 seconds until there's a sound confirming the device is resetting.
3. After the device has been reset, the device will still appear in the Google Home app.
4. To remove the device and your previous network, follow the instructions for app factory reset.
Here’s a link with more details: https://support.google.com/googlenest/answer/6246619
If you need more support reach us here: https://support.google.com/googlenest/gethelp?
Google Pro mesh Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several different mesh Wi-Fi options and this one by far has exceeded my expectations more than ever everything is connected in the house at 51 devices I appreciate how I can adjust to weak and customize to my likings this is an awesome product and highly recommended!
I would recommend this to a friendTchicobaby77
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best wifi i ever owned very fast and working really good I wish I bought the three packs but the two pack works well the entire house coverage. I have 3 stores house it covered all the floor including the basement.
I would recommend this to a friendGoogle nest WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the Gen1 Google nest WiFi. (Minimum 50 characters reviewed required, less is sometimes more )
I would recommend this to a friendBEST WIFI EXTENDER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our cable provider brought the cable in the garage at the front of our home, we had good wifi on ground floor and 1st floor, we had no/poor WiFi on the 3rd floor. After installing this system we now have full bars on all 3 floors, Great product would recommend
I would recommend this to a friendBetter House Coverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your house is in a location where you your signal is weak, correct placement around the house will give you better connectivity that hoping the signal will improve.
I would recommend this to a friendIt works flawlessly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the old Google home router, but it never was up to the standard. I believe the old Google Wifi router would work with most smaller homes with less device at home. Now when i purchased this Nest Wifi pro it completely blew my mind on fast it increased my download speed. I definitely recommend it.
I would recommend this to a friendWorth every penny!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and fastest Wi-Fi connection I’ve had in a long time. This was an upgrade from Google Nest Wi-Fi and it was just as easy to set up as the first edition. Managing Wi-Fi through the Google Home app is easy and I love being able to prioritize devices.
I would recommend this to a friend- Cons mentioned:Connectivity
Just Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to like these; they are easy to set up and configure. I do wish they had some advanced options or better ways to troubleshoot issues. But the issue is your connection with these will get slower and slower and the only way to fix this is to reboot the entire network, daily!! Search the internet, this is a known issue that Google is not fixing. When they work, they are great, but it's only for a short period of time.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, IanG. Sorry to hear you're running into slower speeds on the Nest Wifi Pro. Your connection performance may be affected by several factors — here are some suggestions to help improve it:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If you're still having trouble after trying these tips, we’re just a click away: https://support.google.com/googlenest/gethelp
Problem solved
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. After we upgraded our device, our spotty connection issues has been resolved.
I would recommend this to a friendI love Google but there are constant issues.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have FiOS Gigabit Internet, let's start with that. Verizon's service is great with the internet. When the Google Nest WiFi works, it is great. The problem is, it randomly kills off the internet at the most important times when our family is home. We have busy schedules, so the time at home is rare. Simply put, Google needs to do better. Their products are appealing to the eye but lack dependability and this product proves this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Tony. We appreciate you for sharing your concerns about your Nest Wifi Pro. We're sorry to learn that the signal randomly drops when you use the device. This is not the experience we want you have. Your feedback here is helpful to us in finding ways we can improve the performance of the device. we'd like to know more details about the issues you're having so we can provide you with a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Stable connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stable connection. However, units have to be relatively close to each other to provide stable connection, which sort of defeats the purpose IMHO.
I would recommend this to a friendStellar Wifi Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these about a month ago when they were on sale and I do NOT regret this purchase. These have improved my internet quality throughout the house and everyone loves it. I definitely recommend these if you were like me and on the fence about purchasing.
I would recommend this to a friend