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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,627 reviews
  • Rated 5 out of 5 stars

    Google mesh WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My At&T tech told me that there router wasn’t sufficient for my house and recommended these and it was the best idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mesh review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range wasn't quite what I expected. Still trying to figure out how to use a coaxial cable with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freakishly Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced WiFi 6E before but my new router had it and I needed a boost upstairs.. I want for nothing now. 10/10 Not to mention its pretty sleek and shiny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does seem to drop signal from time to time. Not quite often but does seem quite tedious at times.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, BETO. Thank you for sharing your review on your Nest Wifi Pro. We're sorry to hear that you're having some connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. We recommend that you reach out to our dedicated team of specialists on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Rough start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is now working well. I had a lot of problems with the setup. It turned out to be an issue I had with the application on my phone. Tech support could not help me. I was able to correct it by using another phone. I got the idea from a search online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great after some installation help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took a call to Google tech support to complete installation the mesh network works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a nighthawk router 7 months ago to this. Should be called the google mess to be honest. When it works it’s great but emphasis on when it works. I will say setup is a breeze and its range is great when it’s working but if you work from home I would stay away from it. Satellite's are constantly dropping signal and today I said screw it and going back to netgear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system - Easy to manage and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well in my log cabin that has pretty thick walls so coverage is great. May end up getting one more so I can have coverage at both ends of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device. The purchase was thorough and easy. Even though i checked online first. Upon picking it up the sales rep was quite knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Total Best Buy member- NOT Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, chronic connectivity issues, purchased 2 SONY's 75"and 43" too. After several trips to correct Geek Tech stated SONY doesn't play well with non-SONY components. Suggested purch new laptop too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great app! Using google router and google home, managing home devices is easy and fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming consoles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router saved my life. I’m a gamer and it pushes up the Wi-Fi speed. I don’t even need to put in a Ethernet cable into my PS5 highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Average. Wifi 6E Speeds were not that impressive. Google should of opted for a faster CPU in these to handle Gigabit Speeds. Over Wifi 6E it maxed out around 450Mbps. With the TP-Link - Deco XE75 I'm pulling down around 850 to 950Mbps with my 1Gbps Internet using the "Wireless Backhaul". So for the price, I would go with the TP-Link - Deco XE75.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello, MrTech0261. Thank you for your feedback. We sincerely apologize that the Nest Wifi Pro did not meet your expectations. Your feedback has been carefully noted and will be shared with our product team for further consideration and improvement. If you require any additional support or have any other needs, please don't hesitate to reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best router ive ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly way better than expected. We're getting 400 up and 700 down with the wifi from this and it reaches every corner of my apartment. Best router ive ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Users and No Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our systems are all processing faster following installation of the Google Nest Wi-Fi. There are 3 of us in the house and the house is long and narrow. No problems at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi router. Good price. I would recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover the whole house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to put these on each floor of the house and have better wifi coverage than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan og google nest, love the app can sync easily and great network coverage for big homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest WiFi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, but love BestBuy even more. They have everything you need to get your network up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed main at basement. The 2nd one at main floor. Third one at upper floor. Wireless connection is great, I highly recommend it.

    I would recommend this to a friend