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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1627 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's impressive speed, ease of use, and overall performance, highlighting its great coverage, range, and simple setup. Many also appreciate its strong signal strength and sleek design. However, some customers have reported issues with connectivity. Additionally, a few users noted concerns regarding its compatibility with older routers and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,627 reviews
  • Rated 5 out of 5 stars

    Google Nest Routers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with the product and the service. I would recommend the product to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement to my homes WiFi network! We used to have weak signal at one end of my house and now it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mesh router for a fraction of the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product once you get used to the fact they have to be controlled via an app but if you already own other smart devices lt makes it easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but in one of the bedrooms in our 2 bedroom apartment signal is weak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Global

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I can block out the kids wifi on any time, for dinner, beth time, inclusive when we get out of home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, poor signal on second floor though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage, strong network, good speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great network, could recognize types of devices a little better, and allow to clear no longer connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store for electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service had all the answers. Will go back for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product and I mean that and as required I am making this require meet the minimun number of characters ti be acceptable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Might work for someone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would not connect to my modem. I tried several times to get them to work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, HappyCamper. Sorry you’ve been running into connection issues with the Nest Wi-Fi Pro — we understand it’s frustrating when this happens. To ensure the best possible connection, try the following:

      1. Factory reset your Wifi devices: If you continue to have connection issues, factory reset your Wifi devices.
      2. Check your configuration: you might need to adjust the WAN settings in the Google Home app.
      3. Check your cables and connections: sometimes loose, disconnected, or damaged cables can cause connection issues.

      Here’s a link for more troubleshooting steps: https://support.google.com/googlenest/answer/13151717?hl=en#zippy=;

      If you need any additional help, we’re just a click away: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service. Great signal. Havent had a weak connection yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pairing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation, updates the routers for all access points within the Google application inter connected, very happy with the purchase, excellent medh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would refer to friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with the connections and have noticed a better quality connection and fewer instances of buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10x better than Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10x better than Eero!! Tried both. Eero dropped connections several times each day. No problems with this! Ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad item however there were alot of holes to jump through so that my internet connect could get up to speed. If your going to get mesh wifi, i would recommend somthing else.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we appreciate users who share their experiences with us. We're sorry to hear you've experienced this inconvenience with Nest Wi-Fi Pro. Please share your feedback here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    A lil disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1st gen Google wifi and I upgraded because these had the wifi6 protocol. I have not really seen a difference though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. My range for wifi have doubled and my previous wifi was the plume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive router, but worth every penny. Keeps everything in my house connected worry-free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mesh router not strong signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast download speeds but the signal should be stronger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great seeds, however I do think the coverage could be a bit stronger.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ScottJ. Thanks for the review about the Nest Wifi Pro. We’re glad that you like its Wi-Fi speed, and we hear your concern about the signal coverage. It may be helpful to check the placement of your Wi-Fi router and points, which is vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      We also suggest trying these steps below:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      If further assistance is required, don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp Nest