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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1623 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,623 reviews
  • Rated 5 out of 5 stars

    Google home WiFi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and works great for 2 floor houses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi. Fast setup, hassle-free!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wi-Fi! Easy set up and positioning through the google home app. I have one plugged directly into my AT&T modem in pass through mode. The other two receivers are at opposite ends of the house and on different floors and I get blazing fast Wi-Fi in every room of the house. Highly recommend for anyone looking for a hassle free mesh network for a medium size home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and they dramatically improved the speed in the areas of my house that were problematic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, but not sure how solid it is as a 6e solution. Might try a competitor or wait for cheaper wifi 7. I do get my full bandwidth down from the ISP now. An improvement over the regular nest.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY easy setup. Great coverage with strong signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest wifi pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its in great condition just like brand new, came with all parts needed, easy installation and setup, cant beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good easy WiFi, Google tech backed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Google home app, does require a Gmail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and speed! Finally have a solid connection in every corner of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and it provides strong Wi-Fi throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router/Setup not so fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to give 4 stars due to the crazy setup process. I’ve used Google Mesh routers for years, and recently upgraded to the Nest Pro. I’ve done the setup for these types of routers numerous times, but the Pro setup was crazy. After over 3 hours of trouble shooting, doing exactly what your supposed to, I couldn’t get my 2nd and 3rd router setup. I kept getting a connection error. No matter how many times I wiped the network and started over, or used another one of my mesh routers as the main one to setup, I still had the issue with the 2nd, and 3rd device. I finally found a post the next day where the person said that if you are having connection issues when trying to pair your other devices, to just plug the Ethernet cord into your paired main router, then into the one you are trying to pair, and it will work. I couldn’t believe it, but it worked, and I was up and running within minutes after that. So, if your having issues, just do that and save yourself the headache. In the end, I love the Nest Pro routers, the setup was the no so fun part.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Chilltown25, thanks for sharing your review on your Nest Wifi Pro and we're sorry to hear that you had a difficult time setting up your device. This is not the initial impression we want you to have with the services we provide. We appreciate you for doing some troubleshooting steps on your end. If you're willing, we'd like to know more details so we can also provide you with troubleshooting steps to improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with the old system that I had. This one works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speed and Range. It’s awesome having everything connected to my Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Pro 6e routers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new Nest Pro 6e Routers. Superfast, easy to install. Longer Range, great for big houses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and works great much faster than older google nest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem router and provides me seamless experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major Downgrade From the Original Google WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this system because the original Google WiFi was rock solid, but the Nest Wifi Pro has been a huge disappointment. I purchased 3 units at roughly $150 each, and I constantly dealt with dropped connections, inconsistent speeds, and unreliable performance throughout the house. What made things worse was the software experience. The old standalone Nest app was far better than forcing everything into the Google Home app. The WiFi management tools feel stripped down and much less useful. I couldn’t easily tell which devices were connected to which router, troubleshoot weak signal areas, or clearly monitor network performance across the mesh system. For the price, I expected a much more stable and user-friendly experience. Unfortunately, this felt like a downgrade from the original Google WiFi system.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, BryanB. We’re sorry to hear that the Nest Wifi Pro hasn't been the best for you and we hear your concerns regarding the performance and the management features in the Google Home app. We’d like to look into this further and see how we can help improve your setup. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great wifi solution

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With one google pro it covers my entire apartment. Great value and great speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took maybe 15 minutes to set up, range is decent, price is very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped my dead spots in the house!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an old house. Lots of dead spots. Installing this 3 set of WiFi and great and fast through the Google home app. As a reminder, one is connected to your router and other nest WiFi points, spread them out in the house. Boom you built a mesh WiFi and hardly any dead spots. Can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great. It's easy to setup and keeps the unknowns off of my network. I am retired now, but I worked in IT for the Public schools.

    I would recommend this to a friend