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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1623 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,623 reviews
  • Rated 5 out of 5 stars

    Good addition to network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and gave a boost to coverage in existing nest network around home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it this has changed my whole life. These routers have helped me get internet to my upstairs and its amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be warned: research wall types and home layouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty expensive and I was fairly disappointed to spend the money to upgrade from the previous Google WiFi mesh. These might be faster overall, but the mesh was worse than my older ones and were much more finicky about proximity to each other. Also to set it up you have to scan a QR code that is the size of a mouse dropping. Since I had to put these in whacky locations to talk to each other, it was impossible to have the right lighting to scan the QR, which was frustrating and time consuming to enter and re-enter the code manually for 4 nodes over and over while I searched for the proper distances. If you live in a new, drywall based home, these will probably be top notch for you. If you live anywhere with a lot of wood or stone walls, good luck. Maybe get some cheaper ones, or the older google mesh because it is much cheaper, and either way you will need a LOT. It is disappointing that Google doesn’t make a point to talk about wall materials or problems with rambler style houses and getting that proximity to work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MeherDevs. Sorry to hear you're having inconsistent connection with the Nest wifi Pro. There could be a few things impacting this — here’s some suggestions to improve your speed:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Improved our online experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this setup really helps our household. Two of us work from home, plus I'm an avid gamer. I use the backhaul for gaming, and our work laptops work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Device!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with other Nest products and is very easy to setup. I have much better wifi throughout my home and even extends outside of the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for the coverage that was required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google wifi 6E mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the new google mesh wifi 6E, love it so far. Easy to set up in google home and connection strength has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer if you're having issues with dead spots and dropped Wi-Fi in your home. Easy set up and integration. Highky recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google mesh is legit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original google mesh. While I enjoyed the soeakers I dont really miss em. The pro units are fast and fluid. We have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a significant improvement with WiFi speed since I upgraded from Google Mesh to Nest Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a while. Gave away my google wifi mesh and got this. Rock solid no issues. Great signal for my house

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regret upgrading, super buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from original Google WiFi to this. Haven’t noticed any real improvements (though don’t really have many issues with my last ones but wanted to have the latest). These are super buggy. Had to re add routers multiple times. Sometimes internet just doesn’t work for no good reason for 15 min or so, never happened before and neighbors have theirs working so must be due to the routers. Hopefully they will fix them through updates? I really am regretting upgrading though. Not trusting Google as a brand as much as I used too, i recently switched back to iPhone due to multiple issues with my pixels. Quality control and usability has not been great with their products recently in my experience.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Simplicty. It’s unfortunate to hear that your experience with the Nest Wifi Pro is below your satisfaction, and we’re sorry for the inconvenience these issues have caused you. We’d like an opportunity to investigate and help you with your concerns. We encourage you to visit us anytime at the following link so we can guide you with troubleshooting accordingly: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Ok but older version worked just as good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version and was hoping this updated version would make a difference. Unfortunately it did not. We continue to have similar connectivity issues in our home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a huge upgrade from the Google wifi, internet isn't spotty anymore and it's actually faster throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for our apartment. Even though both units are on our main floor we have excellent coverage in our downstairs den.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warm feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods get a little warm, but function very well. Great for Fiber internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine great option compared to traditional routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage on multiple bands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Google Wi-Fi units provided a perfect coverage for 2.4 and 5 GHz frequencies throughout our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home wifi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent whole-house wifi. All of the points are adjustable and interactive. Signal is good and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better coverage than with a Spectrum router. We now can pick up WIFI signal everywhere in our 2800 sq Ft house and in front and backyard.

    I would recommend this to a friend