Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 12592987
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Nest Wifi Pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to increase wifi speeds in my office from the single gateway provided by our ISP. Unfortunately this was somehow much slower. Ended up returning these.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, BenjaminH! Thanks for your feedback. We're sorry to hear you had a slow speed issue with the Nest Wifi Pro and you had to return it.
Ideally, one Nest Wifi Pro can cover up to 2,200 sqft. But where they are placed, the layout of your house, and physical obstructions like furniture can impact the total coverage and speed. You may check this link for more info on where to place your Wifi devices for maximum signal strength: https://support.google.com/googlenest/answer/7183150
Reach out to our support team for further assistance anytime here: https://support.google.com/googlenest/gethelp
Not as good as I thought
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an ORBIT, worked great for few years. One room of our 3300sf house doesn't get very good connection, we thought might because the ORBI is aging. Got this set, which suppose to cover bigger area, but no, the wifi seems even weaker. Every now and then had to reboot. Not as good as ORBI in MHO.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi CarmineD. Thank you for sharing your experience. We understand that you're having some inconveniences with the coverage in one room of your house. The placement of your Google Nest Wifi router and points or Google Wifi points is vital for the reliability of your Wi-Fi network throughout your home. Please check this article: https://support.google.com/googlenest/answer/7183150
Pro 6e mesh router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, however wish they also had an HDMI port.
I would recommend this to a friendEasy setup and works as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an aging Orbi mesh system that died after 5 years. So far I have had it for ~2 months and it has been rock solid. One SSID as the default for all wifi bands. Ethernet back-haul appears to be working as intended. Generally very satisfied with the purchase
I would recommend this to a friendGoogle router 6E
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am able to group my kids devices and control them from just a click
I would recommend this to a friendAmazing Mesh routers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! We have a google home and had a great deal of issues with our router. So we upgraded the router and bought the 3 pack of these google nest mesh routers . We live in a town home with 3 different levels and this has done the trick, no more problems with streaming on multiple devices!
I would recommend this to a friendGood coverage, Takes time to setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok was a little difficult to get setup. one up stairs one down. I did have to play with it a bit to get the mesh coverage to properly overlap. They seem solid once everything is setup.
I would recommend this to a friendGoogle home WiFi router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny would definitely recommend buying this product
I would recommend this to a friendWorls great compatibility is an issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great once you set it up I had to call to complete the set up. It was not compatible/plug and play with my peripherals.
I would recommend this to a friendHigh Hopes and Let Down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit I am more of an Apple person than a Google one. However, I was excited to try these routers as they promised 6E speeds (I had 5), better connection, and thread built-in. The problems started right at setup. They would not set up at all. I powered down my modem, my switch, reset my phone network settings nothing worked. After calling customer support they were nice but did not solve the issue, I tried my wife's phone and it worked. After finally getting everything setup they are not stable. My home kit devices (some are thread) work occasionally, phones barely work. It is just not what I expect. I would recommend looking elsewhere for a more stable product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi pwaltz, thank you for posting your review and we're sorry to learn that you're experiencing some difficulties with setting up your Nest Wifi Pro. We appreciate that you reached out to our support team for assistance. Please know that your feedback on the performance of your Nest Wifi Pro will be relayed to the right team for improvements that we may provide in the future. If you're willing, we'd like to know more details about your device after the successful setup and help find ways we can enhance your experience and the performance of your device. Please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to set up amazing wifi for a fair price
I would recommend this to a friendNot so great yet!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1gb fiber connection. I'm only getting 250-300mbps on all points. (I disconnected the 2 points and ran a speed test just from the main point that is plugged directly into modem with cat6 cable. Still only 250-300mbps. My old nest wifi was getting 500-600mbps. Google needs to fix this. I can return mine by Jan 14th to Best Buy. If there is no improvement within that time, I will be returning this and going to something else. I only upgraded to wifi pro because, my nest wifi points kept disconnecting or losing signal which was disappointing as well. Hopefully they have a fix soon! Thank goodness for Best Buys return policy!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AnthonyH, thanks for sharing your feedback with us. We're sorry to hear you're having issues with your Nest Wifi Pro. This is not the type of experience we want you to have, and we're here to help.
You can try to perform a power cycle on your Nest Wifi Pro and see if it'll resolve the issue. Here's how:
- Disconnect the power and Ethernet cable from the primary router (parent point) and disconnect the power from the modem, leaving it unplugged for five minutes.
- Ensure that the modem and primary router lights turn off completely when unplugged.
- Some modems have backup battery packs, you will need to disconnect battery packs too. If you have other Wifi points (child points) disconnect from the power outlet as well.
- After five minutes, plug the modem back into power.
- Once all the modem lights are back on, connect the Ethernet cable to the parent point's WAN port and connect the power back to the parent point.
- Plug your modem and Nest Wifi Pro (parent point) back to the power outlet, and allow them to turn on fully, then connect the router to the modem via the WAN port. Then, plug other Wifi points back to the power outlet.
If power cycling doesn't work, try resetting to its factory default and re-setup. To factory reset, you can check out this support article: https://support.google.com/googlenest/answer/6246619
If the issue still persists, we'll be more than happy to check and assist you. Feel free to contact our support team here anytime: https://support.google.com/googlenest/gethelp
Google Nest WiFi Pro Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and small components. Easy to display without them being noticed amongst of ideas surrounding them.
I would recommend this to a friendPoor wireless performance requiring restarts often
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was extremely easy. Worked mostly well for about 6 months. Now I'm having to restart the network at least twice a week due to extremely slow wireless. When I test from the Home app, everything looks good, speed tests, good, etc; but if I speed test from my devices it won't even load the right pages to test. I would return if I could...
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JonM. Sorry to hear you’re running into connectivity issues on your Nest Wifi Pro. While a simple reset should be helping, you may need to do a factory reset to resolve this issue — here’s how:
1. Press and hold the factory reset button on your point.
2. Continue to hold the button for about 10 seconds until there's a sound confirming the device is resetting.
3. After the device has been reset, the device will still appear in the Google Home app.
4. To remove the device and your previous network, follow the instructions for app factory reset.
Here’s a link with more details: https://support.google.com/googlenest/answer/6246619
If you need more support reach us here: https://support.google.com/googlenest/gethelp?
Nest wifi pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Everything has been good and working.
I would recommend this to a friendNest WiFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to set up, good price! xxxxxxxxx
I would recommend this to a friendFast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi6e fast speed no congestion. Lots of device support
I would recommend this to a friendGood connectivity. easy to set up, large coverage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connectivity. easy to set up, large coverage.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement from the nest wifi. Speeds alot faster
I would recommend this to a friendFast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh system definitely made a huge upgrade from the original Google nest (pucks). I can now game and stream with no delay. Would recommend!
I would recommend this to a friend