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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1463 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,463 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped boost my coverage. Was having issues with WiFi going through the walls where my Heater was due to all the metal and interferance. I bought this product and have great WiFi coverage since.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Google - Nest Wi-fi Pro 6e AXE5400 Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest Wi-fi Pro works good. I like it because it provides good coverage through out my home and it was easy to set up. I also have the google nest learning thermostat and they work well together. I plan to add other google devices soon.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Setup was a nightmare…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically set up on this would be fairly simply, but I had a consistent error when trying to setup the second access point. It would say connection failure everytime I tried. After many hours of troubleshooting and searching Google, I found the solution. If you are setting up the second access point, and having connection issues, plug your second point in near your main router and connect them via ethernet (plug the ethernet into the one with the globe logo on the second access point). Try setup again and this should fix the problem. Apparently this is an iOS issue, that just hasnt veen fixed yet.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Lucas, thank you for sharing your review. We're sorry to hear that your experience with setting up your Nest Wifi Pro has been difficult. We appreciate you for taking time in finding a resolution on your end. We would still recommend that you reach out to our support specialists if you have additional concerns or need further assistance with your Nest Wifi Pro. Our team is always standing by to lend a hand. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great mesh system.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this system to take advantage of the high speed internet in our area as well as the control functions provided by Google Home. Setup was a breeze. If you purchase, look for the outlet hanger accessories. These allow easy mounting and clean looking installation. 3 units were used and my home has great coverage.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Extends signal. Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job. Wish instructions would've been clearer that after installing, one should deactivate the internet service provider's wifi router as they compete with each other. The Nest router plugged into the ISP's router BECOMES the WiFi router. Wished it were less expensive...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for a out of the box experience easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my previous google wifi oucks with these since we recently transitioned to 1g fiber. These are easy to set up but keep in mind i do not use these as a wirless mesh system since i have had issues previously with getting the aoeeds i wanted out of my previous set up. I use these as wired back haul and get wifi speeds and both sides of my house at 800+up and down consistently. Turning off yhe wirelss on my ISP router, i use ethernet cables and two unmanaged switches to hard wire the wifi point producing the high speed wifi connections. Obly think lacking is the ports for some users. For me these are great and do the job as simple as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal strength and speed is amazing. The setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product couldn't be more perfect for our needs. We use google home for our small business and these nests allow us to expand out network around the property when holding ticketed events on our outside stage and when we sell merch outside.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Great product, easy to setup, highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a nighthawk router, completely different experience with this google mesh. So much easier to setup and handle all the connected devices. Including Homepod, which they weren’t working great on nighthawk. Great range on wifi, my house is about 2400 sqft. I moved two of the three mesh Point in rooms with ethernet and hardwired and definitely gave it a big boost, not that it needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wifi router capable of mesh network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but requires google app. Limited ethernet ports. Good range

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, helios025. Thanks for taking the time to post a review about the Nest Wifi Pro. Our goal is to provide a great user-experience, and your feedback helps us better understand our customers’ preferences and needs.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.You'll be able to do things like update your network settings, manage parental controls, and run speed tests in the Google Home app. After you add your Wifi devices and settings to the Google Home app, the app will allow you to use the Google Assistant to do things like pause Wi-Fi, check your internet speed, and show your guest Wi-Fi password on Nest displays. You can also add a point to your existing network. Learn more using this link: https://support.google.com/googlenest/answer/9547597

      If you find yourself in need to add LAN ports, having a switch will allow you to expand your networking system with additional Ethernet ports, which enables you to hardwire more devices to your network.

      For other concerns, please let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and works great. Would recommend to anyone looking for fast Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Thank you! Thank you ! Thank you ! For this amazi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Really solved my range problem and speed is over 400 MBPS for a 500 MBPS connection. Easy to hide and so many devices can be connected now, no problem with my kids devices and helps with their School homework without connection dropping. I thank the engineers who created this product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Mesh Networks Are The Only Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mesh network. Upgraded from a first generation eero and it lives up to the expectations. Very easy to setup, easy to use features. Easily covers two stories and a basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Wait Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! It was a bit more than I wanted to spend on a unit, but I’m glad I got it. Set up was pretty easy too…. I also recommend if you don’t get full strength to move the unit around the room because it definitely made a difference in 20 feet and one particular room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it's been good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having switched from Nest's previous generation mesh wifi system I first thought this would be easy. Well some parts were but i had to manually reset and reprogram my home security system which is also Nest products which I thought this could be an easy programmable fix that updates all Google products to the new network. The signal strength seems like it is working better, which is the primary factor of my decision to buy the updated version but I still feel like devices are struggling to connect in my home but I made some changes to see if that works out.oh and the fact that I lose out on the speaker from the previous generation is almost enough to give this product a 3 star rating but I'll leave that bias in the comments bc you might not be transitioning from the same product as me.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage in a two story house. Was able to connect all wireless devices with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Setup works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I have purchased. I only had one and while the signal was okay in places in and around my house, I knew it could be better. Setup only took a few clicks through the google home app. Once setup the app knew right away that this was a connection to my other google mesh router. It was very easy to get working properly! I have this one on the opposite side of my house from the other router. The signal is strong and download and upload speeds are strong. I had a prior mesh network from another brand (paid a lot for it) and it was horrible. The hand off between the different mesh routers lacked and I had slower and unstable connections. This one is totally different and works as a mesh network should. I know these are a little expensive, but they really do work great, and I'm not upset about paying for the cost of two to have my home/garage and yard covered with a strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Range is crazy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what i needed!! I was having problems with range, now im getting signal all the way in the back yard! The wifi mesh system works great, and works seamless with the google app!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Easy Install, Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh Network that Just Works. The setup was simple and using these with my Google Fiber I'm pulling download times of 968mbs and uploads around 944mbs. Fantastic. Just one could actually cover most of my home, but I have one upstairs and one downstairs just to be sure. I get wifi around 10 yards out of the back door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped my dead spots in the house!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an old house. Lots of dead spots. Installing this 3 set of WiFi and great and fast through the Google home app. As a reminder, one is connected to your router and other nest WiFi points, spread them out in the house. Boom you built a mesh WiFi and hardly any dead spots. Can’t go wrong.

    I would recommend this to a friend
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