Customer Ratings & Reviews
- Model:
- GA03901-US
- |
- SKU:
- 6520787
Customer reviews
Rating 4.3 out of 5 stars with 1492 reviews
(1,492 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Google wifi is awesome 2nd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product slightly off on advertised speed but pretty good covers the whole house I'm happy with it
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Nest is the Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Wi-Fi mesh network just works. It's so easy to set up. The Google Home app guides you through each step with simple instructions and in a matter of only a few minutes, your home network is delivering an internet connection to your whole house. The app also shows you how to optimize the Wi-Fi signal of each device by placing them in the best location throughout your house. Then, when it's all done, it lets you test your download speeds to see how fast your internet is. Boom!
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Great wifi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is great, coverage is full home. Only disappointment is no speaker unlike it’s predecessor.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Shan. Thanks for your Nest Wifi Pro review. We're thrilled you're enjoying the blazing-fast speeds and whole-home coverage it delivers. We understand you miss the built-in speaker from the previous Nest Wifi system. While Nest Wifi Pro prioritizes top-notch Wi-Fi performance, we appreciate your feedback on having a speaker readily available. If you have questions and other concerns regarding your Nest Wifi Pro, feel free to reach out on our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Product dependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. I am overjoyed with this purchase. Easy to install and set up. It works fantastic and the white smooth look is very chic!
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Add on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as needed for an add on router to my property..
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friend Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Internet service improved tremendously
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Google Pro Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Speeds faster than the original Google router system from 2016. Also the signal reach is much improved.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend Rated 5 out of 5 stars
Google nest.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always used google nest and this one exceeded my expectations. Very fast and reliable.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Internet problems solved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After struggling with poor internet connections, we upgraded to the Goodle Nest Wifi Pro 6e and have solved our issues. This mesh router has all out devices connected and operating efficiently. Great buy.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Compatibility
Rated 2 out of 5 stars
Big Disappointment - very Slow Wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set up the three pack of Google Nest Pro, successfully, via the Google Home App on my phone. (Two points are hardwired, ethernet). I have 500down, 50up fiberoptic service. The Google Home app says that my mesh is working properly, and that I have "blazing" internet speeds, down and up.... but this is at the input to the Google Nest Pro Router. ISP confirms that their modem is receiving and transmitting correctly. The Problem - THE BIG PROBLEM - Google Nest Pro Mesh WIFI speeds are unacceptably slow... only about 150Mbps for download...but still near 50Mbps for upload. We've jumped through every loop to resolve this issue but are getting NO WHERE. I have a security system of Google Nest Wifi cameras that now keep dropping out of connection. VERY DISAPPOINTED. As soon as I find a better system, this 3-pack is going back to Best Buy. I might just put my old NetGear Nighthawk back into service. That worked fine. I just wanted the fancy Mesh system- that works fine - entire building has WIFI in the 150Mbps range. As I said, very disappointed.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GaleW, thanks for sharing the details of your feedback on Nest Wifi Pro, and it’s unfortunate to hear it’s a disappointing experience for you. We can imagine how much time and effort you’ve spent on this, and we regret that you’re not having the ideal experience we want to share with you. We understand your decision to return the devices, but if you’re willing to give a chance to investigate your concern, you may visit us at your earliest convenience here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Nest Wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definate upgrade from prior generations. Speed is excellent and setup a breeze.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend Rated 5 out of 5 stars
I Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really impressed when my brother recommended purchasing the kitchen display as a housewarming gift after I closed on my last house. I was initially hesitant to buy the actual pods, but I’m glad I did. I needed a Wi-Fi extender and had purchased one on Amazon, but ended up returning it. This device did exactly what I needed—it extended my Wi-Fi and gave me an amazing speaker in the kitchen. It’s definitely a great investment, and I would recommend it to anyone.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend- Pros mentioned:Coverage, Ease of use
Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These routers are worth the money. Easy to setup, coverage is great, and I can tell a difference with my devices.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Google NEST WIFI Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product East to install and use Excellent reception
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Goog needs to overhaul Home app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be rock solid but lately Google home app with these is very glitchy. Cust spy at Nest seems hit or miss and app is detriment to these otherwise easy to use A/Ps. May work for some but not dependable like the v1 & v2 wifi 5 pucks. 6e speeds and connectivity is also iffy
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
AVOID THIS GARBAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, AnnW. Sorry to learn that your experience with the Nest Wifi Pro and our support team hasn't gone so well — we understand how frustrating this is. We’d like to continue to investigate and help resolve all your concerns. Reach out to us here 24/7: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Setup
Rated 5 out of 5 stars
Great, easy to use system.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is simple and it will self diagnose any network issues and resolve them. The range is also a big plus.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Computer Technician
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works great. It's easy to setup and keeps the unknowns off of my network. I am retired now, but I worked in IT for the Public schools.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Google Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for Gig speed, you might want to look for another option
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up. It has great range. Im able yo have a good signal on both floors of my house and in the apaetment above my garage.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friend












