Customer Ratings & Reviews

Switched from 5 to the 6 WiFi works great but some of my devices are still offline

Upgraded to fiber internet, and these routers upped my speed significantly, and the Google setup/platform is easy to navigate.

I’ve tried so many different methods to extend WiFi signals but all of them have fallen short of what this can do. Very happy with the results and the coverage it can provide

So far so good, but I was surprised they didn’t come in the original box and just came in a plastic bag, but I have the parts were there

We have been struggling with internet connection the last 2-3 months even though we upgraded to higher speed. After reading many reviews, we decided to purchased 2 googles nest wifi. It was the best thing ever. We have 2 TVs, 4 phones & 2 gaming consoles plus some other smart devices, speed is steady & fast as i expect. Highly recommend

Same Simple installation as non pro version. Google home interface upgrade my system from the original version 3 pack that I had for 5 years to this version after seeing the ability’s / capability’s 6G WiFi band. Less interference on channels. This new system is faster and better quality WiFi and we love it.

Easy to set up and give better coverage and speed than the last generation

Router works so much better that the one that we had (it was not a Google). Wish we had bought months ago.

Really good but for big houses tripple version is better.

I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.

[Employee of bestbuy] "I'm thoroughly impressed with the Google WiFi Pro 6E. Its exceptional performance has significantly improved the responsiveness of my security cameras and doorbell live feed. Switching to this router was a game-changer for seamless connectivity. Highly recommended!"

I purchased the google nest pro 6e to replace my older google nest 5. Unfortunately it was difficult to uninstall the nest 5 and replace it with the nest 6e. It took multiple attempts over 5 hours. My connection speed is not much better than the speed of nest 5. In addition, I am suffering lose of connection which did not occur with the nest 5 installed in the same location. It is very sensitive to anything placed around it. It was a BIG mistake on my part. Avoid this product!

Very good value for money. Although the product packaging and documentation was missing

Easy set up and excellent signal and takes so little space.

This is the easiest router I have ever setup. Literally took 5 minutes at the most. Connect to modem. Turn on. Use google home app to scan QR code on bottom of Nest, and off it goes through the setup. All you have to do is name it and create the password. Literally, that is it.

Set up was a breeze. Operation is good. Only that range in a 1800 sqft house is not so great but good enough for regular usage including streaming. But for the price, I expected a bit better range.

It was easy to set up and pair with our other products from google.

Very satisfied with the Goggle Nest Pro Router! Meets all my needs!

Easy to install and meshes fast speeds to areas do the house recently not reachble

I got a new router because I wanted my smart home devices to be connected to a 2.5 gig network and my gaming console and laptop and other media devices to be on the 5 gig channel. But the router does not allow any real Admin modification. There is no way you can choose to apply a specific network speed for a specific device.