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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,620 reviews
  • Rated 5 out of 5 stars

    Incredible wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly easy set up. Then I had super fast reliable internet all over my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was really easy using the Google Home app. I decided on this set-up after not being able to hook up my home automation devices using the router that the cable company provided. This system broadcasts the 2.4 as well as the 5 & 6ghz networks but allows the device to decide which one to connect to. This has been great for our home!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major Downgrade From the Original Google WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this system because the original Google WiFi was rock solid, but the Nest Wifi Pro has been a huge disappointment. I purchased 3 units at roughly $150 each, and I constantly dealt with dropped connections, inconsistent speeds, and unreliable performance throughout the house. What made things worse was the software experience. The old standalone Nest app was far better than forcing everything into the Google Home app. The WiFi management tools feel stripped down and much less useful. I couldn’t easily tell which devices were connected to which router, troubleshoot weak signal areas, or clearly monitor network performance across the mesh system. For the price, I expected a much more stable and user-friendly experience. Unfortunately, this felt like a downgrade from the original Google WiFi system.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, BryanB. We’re sorry to hear that the Nest Wifi Pro hasn't been the best for you and we hear your concerns regarding the performance and the management features in the Google Home app. We’d like to look into this further and see how we can help improve your setup. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Google nest 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have google wi fi and it worked great too, but when i changed the speed it was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system makes sure I have strong network anywhere in my house and outside my house. The range is extremely large and set up is as easy as plugging it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh around and find out!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast I internet finally, still some connection issues with other nest products but overall a great mesh! Easy to set up in home app! Things will get Meshy for the better!

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Hugglepuff. If you're encountering any connectivity issues with your Nest Wifi Pro and mesh connection, you can check this article for more information, potential causes, and troubleshooting steps.
      https://support.google.com/googlenest/answer/9239960?hl=en&sjid=4042586580382690065-NA Nest

  • Rated 5 out of 5 stars

    Great Item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works great. This cleared up our WiFi issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job, although I'm not sure if there's much improvement from my old Google Wifi 3-pack. But I don't like the new size and shape; it's bigger and taller. The old wifi 3-pack was shorter, cylindrical, more compact and sat more stably. The new shape is much easier for a pet to knock over.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, mrnm. While we're glad that the Nest Wifi Pro is working for you, we understand your dissatisfaction with the design. Your feedback is important to us and we'd like to hear more. When you get a second, here's our survey:  https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Ummmm yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a Netgear Nighthawk and I am so happy I did!! I instantly noticed a speed difference, and on my devices that support the Wi-Fi 6+ standard there was virtually no load time (I pay for gig speed internet). Would buy it again if I had to. And one day if I’m in a bigger space, will definitely get a another to add. :) 10/10 5/5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, although only works if your original router is located in a central part of the house. If it’s in a far corner of the house like mine I suggest getting the 3-pack version. Very easy to set up with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great speed, and great reliability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to add to the two I already had in order to improve the signal outside. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Mesh Networking Device to have at home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality product with great performance! It solved the WiFi issue I was experiencing at my home. I highly recommend this product as an excellent WiFi mesh networking solution. The nice thing about the mesh network formation is that you can keep adding more devices to the network and make it bigger as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good wireless solution

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good coverage in my 900sqft apartment. There's a few times here and there where the mesh will have a pretty weak signal, but I chalk that up to the distance between my two points. Will eventually purchase a few more to hopefully strengthen that connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as needed for an add on router to my property..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google NEST WIFI Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product East to install and use Excellent reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please with a new Google-Nest Pro 6e Mesh Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Google-Nest Wi-fi Pro 6e AXE5400 Mesh Router is well worth having. I purchased the system and now have a strong Wi-Fi signal throughout my home. I found installation to be a breeze using the Google Home app on an iPad to handle the setup. Note that I found installing a fresh copy of the app at the beginning of setup to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from previous model and glad i did. Great product and love how it works with google smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been flawless so far. Have had roughly a month and have had no connection issues or had to reset devices. My internet is only 100 mbps, and it gives me that all day long with no issues. I have a smart home with many google devices, so this system just made sense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything i need for the most part

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. Speed is fast. Only thing is that separating the bands with different wifi names. Only have one wifi name for all 3 bands(2.4, 5, 6)

    I would recommend this to a friend