Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Best wifi system I ever owned Mesh Google wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is so easy to set up and start using I have had many different routers over the years This mesh wifi system is the way to go and great price easy install using your smartphone Android or iPhone
I would recommend this to a friend - Cons mentioned:Connectivity
Google WiFi "meh"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th Nest Wi-Fi 3 pack I've installed for family and friends. One of the three AP's wouldn't activate. Google Support process was awful and required me to return all 3 AP's, making me return it to the store to avoid their process. My connectivity has been spotty for a few of my rooms. This was never an issue until I got the n ewer Wi-Fi Pro 6e units.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, JeremyJ. We’re sorry to hear your experience with the Nest Wi-fi Pro hasn't been the best. We’d be happy to investigate and see what may be happening and get them back on track. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Speed
Google Nest router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too expensive l. Reliable great distance and speed definitely recommend
I would recommend this to a friend - Cons mentioned:Connectivity
Sadly disappointed for the first time in long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mesh is terrible to be honest. Had to disconnect one of of the extension pods due to severe lag between them — over 800ms lag time while trying to game on it. Definitely requires Ethernet direct connection between pods which defeats the whole purpose of a mesh.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, StevenL. Sorry to hear you're running into lag with the Nest wifi Pro.. There could be a few things impacting your connection — here’s some suggestions to improve your speed:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Performance
Excellent mesh system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Netgear Nighthawk before and they would typically last about a week before they started having issues. These made it longer than a week, so no complaints yet!
I would recommend this to a friend Well worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality of these. They really make the internet work well throughout a spread out house. Easy to set up and great range.
I would recommend this to a friendGreat addition to our house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent wifi extender, the signal I get around the house it’s awesome, what doesn’t help it’s my internet provider’s modem, we need to call for them to replace it.
I would recommend this to a friend- Cons mentioned:Compatibility
Best system in the market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this system. Very sleek. I do miss having the option to use google assistant like the previous version.I wish they were comptatible with previous versions.
I would recommend this to a friend - Pros mentioned:Speed
Great for some.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Google Mesh, and have owned many. This was the first of the 6e Pro model I'd purchased and found it actually was slower than my Xfinity stock router. Once I removed this mesh from my network, it increased in speed 4x! Make sure your system is compatible with these before purchasing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, markolomew. We appreciate your feedback and we’re glad that you love the Google mesh system. But we’re sorry to hear that your experience with the Nest Wifi Pro didn’t meet your expectations. We understand that you have removed the device already, but if you’re willing to give it another try in the future and have some support concerns, we welcome you to contact us here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
My favorite under $500 mesh system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great! I know there have been early problems but I get full network speed in every room in the house. Everything works including 160Mhz band and WPA3. Not entirely thrilled with the use of the Google home app though it has more setting than an Eero. Don't like that device settings and connected devices are in two different places. Do like the family features at no additional price as well as port forwarding and all the other goodies. None of these low cost 6E mesh allow you to customize Qos and I'm not comfortable using their schemes. Also only this and Eero support thread and matter. Not even $1500 Orbi! I have a connected home with Smartthings and a Harmony hub so future connectivity means a lot. Overall pretty great. Super super easy setup!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Fraamus, we're glad to hear that Nest Wifi Pro has been working great for you. However, we do apologize if you are not satisfied with the features and settings for the Google Home app. We value your feedback and suggested features, and we'll make sure to pass along this information to our product team for consideration with the design for future releases of our Google Nest Wifi products. In the meantime, if you have any support needs with your Nest Wifi Pro, you can count on our support team to help you out by simply visiting us on our Google Nest help page: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
No stability with connection speed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speeds not consistent., poor reach between floors and when in closed doors (same level rooms) Planning to move on with TPLink (which has no issues for 3 years before switching to this). Not worth it for the cost
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Barath. Sorry to hear you're having inconsistent connection with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to improve your speed:
1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice simple router for a small home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wifi router simple set up with Google home app. Be warned tho the entire router is manager thru the home app. It currently does not have a home page you can hit form your PC.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, TrevorH. Thank you for choosing Nest Wifi Pro for your home. We can see that your experience with using the Google Home app has been less than ideal. We'd like to know more details about your feedback and help find ways we can improve your overall experience with the products and services we offer. Please reach out to our dedicated team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Better than the previous Google Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the Google Nest Wi-Fi last month, I noticed it's much better than the previous one. Technology moves so fast, and routers usually last only 2 to 3 years. However, it's strange that two of my laptops have a weak signal—though they still work. Thankfully, my internet provider is blazing fast.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for your thoughts on the Nest Wifi Pro, Jaysoncruz. While we’re glad you’re enjoying the upgrade, we hear your concerns on not getting the best speeds. There could be a few things impacting your connection — here’s some suggestions to fix this:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
Here’s a guide with more details: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
We’re here anytime you need us: https://support.google.com/googlenest/gethelp
- Pros mentioned:Performance
Exceed Expectations
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a magic. I bought it as gift for my friend and we absolutely love it.
I would recommend this to a friend - Pros mentioned:Coverage
More than enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for the coverage that was required
I would recommend this to a friend - Pros mentioned:Coverage
An additional Google Nest Wifi Pro 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Since I have Google Fiber I could have got it at a discount...but I didn't know. Glad that I purchased it to ensure I am getting best coverage
I would recommend this to a friend - Pros mentioned:Coverage
Love Google Nest Products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the old Google Nest Router. Tried this newer version. So far so good. Better than paying a monthly fee to my Internet provider
I would recommend this to a friend Google Mesh is the Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helped me in my 3 story apartment, connect all my smart devices and light bulbs. My tv in my bedroom doesn't drop the signal anymore! It's lightning fast now!
I would recommend this to a friendDoes the Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good easy to set up gives us internet all the way from our house to our garage that is about 1/4 mile from our house
I would recommend this to a friend- Cons mentioned:Connectivity
Ok but older version worked just as good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older version and was hoping this updated version would make a difference. Unfortunately it did not. We continue to have similar connectivity issues in our home.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there. Your opinion matters. Help us improve your Nest Wifi Pro experience by sharing your feedback here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG