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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,620 reviews
  • Rated 4 out of 5 stars

    Wifi Reach

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need your wifi to stretch across 3k sq ft then these will do the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, extremely fast, expandable and somehow beating what speeds my provider supports!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fraud popup in setup beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FNphin popped up in the setup and made me think it was a mandatory trial as i couldn't find the exit button. They have hit my discover card 5 times for 49.95 in the last week. Had to cancel my card and report fraud just a headsup dont sign up its theft . The system works great though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Wayne. Thank you for sharing this with us. This is not the initial impression we want you to have with your Nest Wifi Pro. If you run into any questions about the device or need any technical assistance, please don't hesitate to contact our dedicated team of specialists on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive l. Reliable great distance and speed definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Great Simple&Easy Router!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you’re looking for a simple, easy, and modern looking router, this will definitely deliver all the basic capabilities of a modern router, the only thing I’d note is that the range (atleast in my single level 1400 sq ft apartment) is a bit exaggerated, and you may need the nodes placed around your house to get the full range out of it. Otherwise great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved our internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took out speeds from unbearable to actaukly being able to stream 4k super smootly with no buffeeing or random connection drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceed Expectations

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a magic. I bought it as gift for my friend and we absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router and working smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi router. We have had smooth internet so far with all devices across a 2500 sq.ft single level home. Installation was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect! ⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice and works as supposed to. Installment was simple and covers the entire home so just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Google nails it with a mesh network system. Incredibly easy to setup for beginners but jas all the advanced features for networking nerds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Wifi Extender!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extend Wifi range and add speed! WOW! Could not believe this product actually DOES what it promotes to do! Great cost efficient option for home offices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work’s great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Instantly doubled the network range in our flat with brick and concrete walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing fast wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for 1.2 gigs on xfinity and on a wired connection with these routers I can get that speed and wirelessly i can get bewteen 790 to 900 mbps its really impressive so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it this has changed my whole life. These routers have helped me get internet to my upstairs and its amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reserve a Lot of Time to Install This.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works extremely well but it is a complicated labor intensive time-consuming install. The Google Home App works well for directions, but at times is overly complicated. As a side bar, we had to purchase this because a power surge burned up our previous system. Buy surge protection for this network!!!!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Paul. Thank you for sharing your feedback on the Nest Wifi Pro. I'm glad to hear that the system works well, even though the installation process was challenging. I understand that dealing with a power surge and having to replace your previous system must have been an additional inconvenience. If you need more help and other concerns, please don't hesitate to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Be warned: research wall types and home layouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty expensive and I was fairly disappointed to spend the money to upgrade from the previous Google WiFi mesh. These might be faster overall, but the mesh was worse than my older ones and were much more finicky about proximity to each other. Also to set it up you have to scan a QR code that is the size of a mouse dropping. Since I had to put these in whacky locations to talk to each other, it was impossible to have the right lighting to scan the QR, which was frustrating and time consuming to enter and re-enter the code manually for 4 nodes over and over while I searched for the proper distances. If you live in a new, drywall based home, these will probably be top notch for you. If you live anywhere with a lot of wood or stone walls, good luck. Maybe get some cheaper ones, or the older google mesh because it is much cheaper, and either way you will need a LOT. It is disappointing that Google doesn’t make a point to talk about wall materials or problems with rambler style houses and getting that proximity to work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MeherDevs. Sorry to hear you're having inconsistent connection with the Nest wifi Pro. There could be a few things impacting this — here’s some suggestions to improve your speed:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer if you're having issues with dead spots and dropped Wi-Fi in your home. Easy set up and integration. Highky recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The reason for the 3 is it is not as easy to set up as described. Also the range isn't as good as described but better than other products out there. If you have Spectrum as your internet service provider expect some solid knowledge to set these up. Once set up everything else was a breeze.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, LJDob. We're glad to hear that Nest Wifi Pro has been working great for you. We do apologize if setting it up wasn't as easy as you expected. We value your support needs and would love to offer help on any issue that may arise with your device. Please feel free to contact our Google Wifi support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best routers i ever owned! Its good for single piece even tho i recommend getting the two instead to get maximum performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and gave a boost to coverage in existing nest network around home.

    I would recommend this to a friend