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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1641 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the product for its impressive speed, ease of use, and overall performance, which is significantly enhanced by its Wi-Fi six backhaul. Users also frequently highlight the excellent coverage, range, and signal strength, noting that the setup process is straightforward and the design is sleek. While the vast majority of feedback is positive, a small number of users reported occasional connectivity issues and concerns regarding compatibility with older hardware. Additionally, some customers feel that the product is somewhat expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,641 reviews
  • Rated 5 out of 5 stars

    Perfect but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, especially for large homes or large distances

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Consistent speeds with multiple device connected and streaming or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product through satisfied, no issues easy to access on my phone app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Vicki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gòod product. Recommend to friends Quality service

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Compatability to Older Google Nest products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Nest smart speake mesh 5 with this item. Not compatability with speakers, same brand. Should have coupon offering for same customer upgrades. Could not pair to other devices without difficulties.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, FrankG. Sorry to hear your experience with the Nest Wifi Pro wasn’t the best. We’d be happy to look into your concerns and find you a solution — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EZ setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Range is less than advertised but two of them covered the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reasonably priced, easy to set up Wi Fi router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. My internet hasnt gone down even once since hookup, and the signal is much stronger outside.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It just works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google WiFi just works as indicated. Nothing complicated with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great. Wifi is strong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my FIOS router with this Wifi router and so far the speed is faster and consistent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best there is! Easy setup, fast fast speed. Seamless app integration.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. Works as advertised. Provided excellent wifi coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severe speed loss and inconsistent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest WiFi Pro expecting near-gigabit Wi-Fi performance on a 1 Gbps internet plan. In reality, Wi-Fi speeds are consistently capped around 300–600 Mbps and often fluctuate heavily. My ISP (Spectrum) has fully verified the line and modem. Direct wired connection to the modem delivers a stable 900+ Mbps, so the issue is clearly with Nest WiFi Pro. I tried everything: factory resets, swapping router and mesh point, changing DNS, power cycles, and multiple tests on different devices (MacBook Pro and iPhone). Nothing helped. Google support was extremely frustrating. The chat is buggy, messages repeat, agents contradict each other, and basic networking concepts are misunderstood. After more than 2 hours, no real solution was provided. If a 20–40% speed loss is considered “normal,” this should be clearly stated in the product description. For the price, this performance and support quality are unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We’re sorry to see your experience with the Nest Wifi Pro and your time with our support team wasn’t the best — we get how frustrating that can be. We’d be happy to investigate further and get a solution for you. Reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system out there, I have always loved the google WiFi systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fibernet WIFI!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! very happy with my purchase- easy to install and no problems to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, easy to use and with advance technology, amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and easilly joins your google family devices at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for big houses

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the ASUS-AX3000 but it wasn't the best for the house with some places not getting any signal the max speed i got with is was around 250-300 mbps on some areas in the house. Then i got this one and now the house has wifi all over with amazing speeds of over 600 mbps with full coverage. Long story short this was the best purchase as of now

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 3 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. Internet speed decreased from my original speed. Coverage was more but speed decreased. Overall it was not worth my situation as I wanted to increase internet speed for specific locations like the basement and near the garage.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DGSwa, thank you for sharing your review on Nest Wifi Pro. We're sorry to learn that you're experiencing some slow speeds after using the device. This is not the experience we want you to have. Wi-Fi speed can vary depending on a few things: the type of device you are using, distance between the device and your router or point, the frequency your devices are connected to, and physical barriers like walls in your home. If you've checked all of these things that may affect your internet speed, we recommend that you reach out to our support specialists for additional troubleshooting steps. Please contact us on our Google Help page and let us help you with improving the performance of your Nest Wifi Pro. You can click on the link to our support site here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup even Im not a tech savy. Recommend buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Wi-fi Pro 6e has helped my signal strength.

    I would recommend this to a friend