Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product for its impressive speed, ease of use, and overall performance, which is significantly enhanced by its Wi-Fi six backhaul. Users also frequently highlight the excellent coverage, range, and signal strength, noting that the setup process is straightforward and the design is sleek. While the vast majority of feedback is positive, a small number of users reported occasional connectivity issues and concerns regarding compatibility with older hardware. Additionally, some customers feel that the product is somewhat expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Stinks - constant disconnection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So angry that I upgraded to these from the generation 1 next but was told I had to so outside camera’s would work - WRONG!!! And now too late I can’t return them because we were trying to figure out why they weren’t working. Probably is if you move from room to room on a WiFi device they sometimes disconnect - not good at passing off to the next nest. Also, working remotely at desk that isn’t moving would lag multiple times a day (hardly ever happened with the gen1 nest. So moved back to the gen1 next and surprise the outside camera still work and I’m stuck with these since I missed the return timeframe. Totally unhappy with this purchase!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, aMiller. It's unfortunate to hear that you encountered this issue with your Nest Wifi Pro. We apologize for any inconvenience this may have caused you.
We understand that upgrading to the new Nest Wifi Pro can be challenging. However, we recommend trying out some helpful steps below that may be able to help you with your concern:
- Remove any wired backhaul connection you have with your Nest Wifi Pro devices.
- Remove any wired accessory devices connected to your Nest WiFi Pro devices, like printers, storage devices, etc.
- If only a few devices aren't working, try restarting your Wi-Fi devices that are disconnected. Depending on the device, a restart might be required to connect.
- If you're planning to recreate a new Wi-Fi 6E network using Nest Wifi Pro in your existing home structure in the Google Home app, it's important to factory reset your old Wi-Fi 5 network using the app to remove the existing Wi-Fi network. Then you can set up a Nest Wifi Pro network.
If you still experience the same disconnection issue with your Nest Wifi Pro, you may reach out to our support team for further assistance with your support concerns using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Speed
Google WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the google wifi ever since they came out but this takes the cake super fast speeds
I would recommend this to a friend - Pros mentioned:Speed
nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speed that I have now with the internet
I would recommend this to a friend - Pros mentioned:Ease of use
Easy does it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy setup. Had it up and operting in about 30 minutes total. Fantastic coverage.
I would recommend this to a friend - Pros mentioned:Ease of use
Great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it and forget it! Easy and high quality product
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and works very well. Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Speed
A Great Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic speeds and the ability to customize settings is a huge plus.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good signal and reliable for large houses. One of the best purchases ive made.
I would recommend this to a friend - Cons mentioned:Price
good but not cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but good and work with Google home obviously
I would recommend this to a friend riley
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product , really enjoying it in our home. we use it for everything in our home.
I would recommend this to a friend- Pros mentioned:Ease of use
Google mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connected effortlessly to my router.
I would recommend this to a friend - Pros mentioned:Setup
upgraded google WIFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup. improved the wifi signal in the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, and we have 24" thick adobe walls. Was recommended by my internet installer.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I’ve bought from Best Buy. Must grab item easy to install and over all usage.
I would recommend this to a friend Good Wifi Extenter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this item has security and even parental controls for my little ones they spend to much time on the internet that i can set up times for them and it will cut it off for their specific devices which i like, this is also secure and safe, I would recommend taking a look at these if you have an google ecosystem in your house this works great for cameras outside of the house
I would recommend this to a friend- Pros mentioned:Ease of use
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to install and set-up. Looks good too!
I would recommend this to a friend Simple isn’t always better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is fine. If you want something super simple to get you decent Wi-Fi coverage for larger homes, you’ll probably be okay with these. However, you have to set these up using the Google Home app. Again, if you’re already in the Google ecosystem, that might not be a big deal, but I’m really, really not a fan of the trend that seems to be manufacturers forcing router configuration to be handled on a phone app. The apps are designed for simplicity, not rich features with advanced (not even that advanced) options. I’d like this system a lot more if I could have more control over things like forcing Ethernet backhaul, disabling or splitting wireless bands, DHCP reservations, etc. Overall, it’s fine - but it’s not lightning fast and it’s not very customizable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, RobertKingston. Thanks for sharing your views on the new Nest Wifi Pro. We're sorry to hear that its simplicity and the use of Google Home app to manage it fell short of meeting your expectations. We understand that some power users, like you, prefer to have some flexibility at tweaking some features with their Wi-Fi mesh system. We're always searching for ways that will help us improve our products further and we’ve taken your feedback into consideration. In the meantime, we recommend keeping an eye on our blog site for the latest updates and announcements on new products and features here: https://blog.google/
Alternatively, you may also contact any of our support specialists for any questions or support needs that may arise with your Nest Wifi Pro, using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Coverage
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. No issues so far. Very good coverage.
I would recommend this to a friend - Cons mentioned:Connectivity
Sadly disappointed for the first time in long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mesh is terrible to be honest. Had to disconnect one of of the extension pods due to severe lag between them — over 800ms lag time while trying to game on it. Definitely requires Ethernet direct connection between pods which defeats the whole purpose of a mesh.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, StevenL. Sorry to hear you're running into lag with the Nest wifi Pro.. There could be a few things impacting your connection — here’s some suggestions to improve your speed:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp
Mesh works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extends my WiFi range through my 2 story house. I purchased 2 units.
I would recommend this to a friend