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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,620 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Works well! Works how it is supposed to work. Ok, thats 50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Very happy with product. Installation was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and we have 24" thick adobe walls. Was recommended by my internet installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve bought from Best Buy. Must grab item easy to install and over all usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Lesser lag and very easy to set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5k Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router wasn’t compatible with 5k so II needed to replace it and this one was just the ticket to do the job and strong enough for the entire house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple isn’t always better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is fine. If you want something super simple to get you decent Wi-Fi coverage for larger homes, you’ll probably be okay with these. However, you have to set these up using the Google Home app. Again, if you’re already in the Google ecosystem, that might not be a big deal, but I’m really, really not a fan of the trend that seems to be manufacturers forcing router configuration to be handled on a phone app. The apps are designed for simplicity, not rich features with advanced (not even that advanced) options. I’d like this system a lot more if I could have more control over things like forcing Ethernet backhaul, disabling or splitting wireless bands, DHCP reservations, etc. Overall, it’s fine - but it’s not lightning fast and it’s not very customizable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, RobertKingston. Thanks for sharing your views on the new Nest Wifi Pro. We're sorry to hear that its simplicity and the use of Google Home app to manage it fell short of meeting your expectations. We understand that some power users, like you, prefer to have some flexibility at tweaking some features with their Wi-Fi mesh system. We're always searching for ways that will help us improve our products further and we’ve taken your feedback into consideration. In the meantime, we recommend keeping an eye on our blog site for the latest updates and announcements on new products and features here: https://blog.google/

      Alternatively, you may also contact any of our support specialists for any questions or support needs that may arise with your Nest Wifi Pro, using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google wi fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google wi fi working great. Xxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with an even better price. Excellent range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality easy set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and high quality. Tons of options to customize and control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is so easy. They are consistent and reliable. But I had to upgrade to a 3-pack in order to get decent service at the far end of a 2200 sq ft house! That’s so much less than advertised.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Scott. Thank you for posting your review on your Nest Wifi Pro. We're sorry to hear that you're having some signal issues with the device. Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range and cause a slower connection to the internet. We recommend placing your device within a line of sight to improve signal reception. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840 Nest

  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows Wired back haul, great speed in all rooms. Fast and easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home wifi router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use/setup, great bandwidth, and forward compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest hookup ever. Made a mojor diffrence for streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is incredibly easy to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item worked with minimat setup. I would reccomend this for any home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Google Nest Wifi Pro 6e AXE5400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, set up, great features, loving it. The app is pretty great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works MUCH better than the older (puck) Google wifi.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing wifi

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have a ton of devices as does my roommate and we've had no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be difficult to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not plug and play depending on your modern situation. Needs some research and tinkering with modem settings with att fiber internet. Some devices have been randomly dropping temporarily. Not enough details and customization present in google interface.

    I would recommend this to a friend