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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 1591 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,591 reviews
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Stinks - constant disconnection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So angry that I upgraded to these from the generation 1 next but was told I had to so outside camera’s would work - WRONG!!! And now too late I can’t return them because we were trying to figure out why they weren’t working. Probably is if you move from room to room on a WiFi device they sometimes disconnect - not good at passing off to the next nest. Also, working remotely at desk that isn’t moving would lag multiple times a day (hardly ever happened with the gen1 nest. So moved back to the gen1 next and surprise the outside camera still work and I’m stuck with these since I missed the return timeframe. Totally unhappy with this purchase!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, aMiller. It's unfortunate to hear that you encountered this issue with your Nest Wifi Pro. We apologize for any inconvenience this may have caused you.

      We understand that upgrading to the new Nest Wifi Pro can be challenging. However, we recommend trying out some helpful steps below that may be able to help you with your concern:
      - Remove any wired backhaul connection you have with your Nest Wifi Pro devices.
      - Remove any wired accessory devices connected to your Nest WiFi Pro devices, like printers, storage devices, etc.
      - If only a few devices aren't working, try restarting your Wi-Fi devices that are disconnected. Depending on the device, a restart might be required to connect.
      - If you're planning to recreate a new Wi-Fi 6E network using Nest Wifi Pro in your existing home structure in the Google Home app, it's important to factory reset your old Wi-Fi 5 network using the app to remove the existing Wi-Fi network. Then you can set up a Nest Wifi Pro network.

      If you still experience the same disconnection issue with your Nest Wifi Pro, you may reach out to our support team for further assistance with your support concerns using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pretty good wifi points. Suoer easy tonsetup and they just work. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal good mesh setup fast and excellent signal strength

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Musician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st Generation and was solid. With this new generation after installing it 3 weeks ago, seems less solid than the old one, but I will give it a few more weeks and see....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Much faster than previous gen google nest product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great internet signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and immediately we were able to have a strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Definitely Recommended one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mesh System, no disruptions at all. Setup is so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    mesh system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works well and plugged holes in existing wifi network

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the nest. It was very easy to set up and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i needed an upgrade from my linksys from like 3 years ago. Its worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and wook fantastic! I like how they blend in to youre home as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is an excellent product. We were able to get WiFi throughout our 3-story home with the three pack. Love it and highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for wifi, lacking without the speakers though

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is much better that the previous nests but I REALLY miss the installed speakers. If we didn't need the boosted range I would've stuck with the older ones.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, bowserbruiser! Thanks for giving us feedback, and we’re glad you like the overall performance of Nest Wifi Pro. We hear your concern about having a Google Assistant-enabled speaker.

      After thorough research and feedback from customers and retail partners, we’ve learned most users appreciate a dedicated networking system. Removing the Google Assistant speaker allows us to expand our reach and offer Nest Wifi Pro at a more affordable price point.

      Your experience means a lot to us. We’ll definitely share this with the right team to work on improving our products and services. If you come across any other concerns around the performance or features of the Nest Wifi Pro. please contact us here and we’ll gladly help you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product got to update my internet at home for google fiber

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews pretty much all the same for mesh systems..the only one that gets five stars is the orbit..way out of my range for a mesh system..but i do have a range of goggle devices

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Sleek and easy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek look does not look like an eye sore around my home and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google Nest WiFi Pro 6e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend it to anyone who needs a new router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a networking pro but set up is pretty easy and seamless with google integration. looks good and works well. 1 Gbps is more than enough to handle all your device needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google router 6E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am able to group my kids devices and control them from just a click

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good user friendly mesh router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing a great job with a better than anticipated range.

    I would recommend this to a friend