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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,620 reviews
  • Rated 1 out of 5 stars

    Stinks - constant disconnection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So angry that I upgraded to these from the generation 1 next but was told I had to so outside camera’s would work - WRONG!!! And now too late I can’t return them because we were trying to figure out why they weren’t working. Probably is if you move from room to room on a WiFi device they sometimes disconnect - not good at passing off to the next nest. Also, working remotely at desk that isn’t moving would lag multiple times a day (hardly ever happened with the gen1 nest. So moved back to the gen1 next and surprise the outside camera still work and I’m stuck with these since I missed the return timeframe. Totally unhappy with this purchase!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, aMiller. It's unfortunate to hear that you encountered this issue with your Nest Wifi Pro. We apologize for any inconvenience this may have caused you.

      We understand that upgrading to the new Nest Wifi Pro can be challenging. However, we recommend trying out some helpful steps below that may be able to help you with your concern:
      - Remove any wired backhaul connection you have with your Nest Wifi Pro devices.
      - Remove any wired accessory devices connected to your Nest WiFi Pro devices, like printers, storage devices, etc.
      - If only a few devices aren't working, try restarting your Wi-Fi devices that are disconnected. Depending on the device, a restart might be required to connect.
      - If you're planning to recreate a new Wi-Fi 6E network using Nest Wifi Pro in your existing home structure in the Google Home app, it's important to factory reset your old Wi-Fi 5 network using the app to remove the existing Wi-Fi network. Then you can set up a Nest Wifi Pro network.

      If you still experience the same disconnection issue with your Nest Wifi Pro, you may reach out to our support team for further assistance with your support concerns using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Happy with Google Nest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service with google nest. no problems . Have in two rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been working really well so far. No one has complained about lagging signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Network ++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great GUI to view the gateway and access points in the mesh network, along with the devices connected and their frequency. I’d recommend it. It syncs perfect with the Nest Thermostat and has it all in the same app/GUI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use not that many options but for the average user is more than enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pretty good wifi points. Suoer easy tonsetup and they just work. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reach and connection! No issues and easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to have n my old house to get the WiFi to extend to every room in my house including outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal good mesh setup fast and excellent signal strength

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Full coverage in a 3500 square foot house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with the Internet in our house, being able to reach all the rooms. With us having Google home products, my daughter, homeschooling, my husband been working from home. This was a great solution and has allow us all to have strong Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a networking pro but set up is pretty easy and seamless with google integration. looks good and works well. 1 Gbps is more than enough to handle all your device needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Much faster than previous gen google nest product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i needed an upgrade from my linksys from like 3 years ago. Its worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box just as good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box in excellent condition and it was just that. All the stuff was there and the mesh units were ready to set up. Been working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Musician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st Generation and was solid. With this new generation after installing it 3 weeks ago, seems less solid than the old one, but I will give it a few more weeks and see....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and immediately we were able to have a strong signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - was not needed as I had total coverage with needing nest device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the nest. It was very easy to set up and start using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and wook fantastic! I like how they blend in to youre home as well.

    I would recommend this to a friend