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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,620 reviews
  • Rated 5 out of 5 stars

    Finally coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I have strong wifi through out my whole house. Setup was a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre - Not a Pro Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these new devices but there arent deally pro devices. The range is worse than my 5 year old Wifi 5 system. The speeds are very inconsistent. There is very little customization through the Nest App. The WAN pirt is also limiyed to 1gb. It gets a 3 because its so cheap and hss matter but othersie its just lacking in many areas. Will give a little more time but will probably replace woth an Orbi or ET12

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GoGrizzlies, we appreciate you for sharing your review of Nest Wifi Pro. It's unfortunate to hear that your experience has been less than ideal when it comes to the overall performance of the device. Your Nest Wifi Pro is designed to give you fast, reliable Wi-Fi 6E coverage with a simple and user-friendly interface with the use of the Google Home app. If you're willing to give it another chance, please reach out to our support specialists so we can help you with troubleshooting steps and find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and works flawlessly. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont mesh and service drops constantly also one of the satalite never worked

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Tido54. We’re sorry to hear you're having connection issues with the Nest Wifi Pro — we understand your frustration. Here are a few tips to getting the best possible connection

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved connection.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it may not support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC madebygoogle

  • Rated 1 out of 5 stars

    All Google WiFi Options Have been Terrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a google Nest / Wi-Fi product again and I'm mad at myself for even attempting this upgrade as a solution to my problems. Perfect if you are looking to reboot your network on a weekly basis... I started with the OG nest, had 3 and was having performance issues with many devices. After trying to troubleshoot this with Google many times it seemed that this upgrade would solve those problems... end result is the same. 1. devices randomly lose connection and will not reconnect unless I reboot my entire network... 1. speeds tend to drop out all of a sudden and for random devices. again, typically only solved by rebooting the entire network... 1. Google support is less than helpful

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there.
      We understand your frustration with the Google Nest/Wi-Fi product and the connectivity issues you've experienced. Your feedback is important to us.
      Please share more details about your specific issues here so we can work to improve your experience: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy! Use is easy. Great addition to my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless transition and very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really excellent upgrade from the Google Nest WiFi. I have gigabit access to the outside and am getting 700-800 mbit downloads on tablets, PCs, and streaming TVs. The transition was seamless. Just make sure that you use the same network names and passwords and everything in my house reconnected immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ez pz set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wished that I had saved the money and purchased the multi pack from the get go. Does as advertised but unless you can place a single unit in the middle of your living space you'll want at least two of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly elegant and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and the new updated app works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need more Wifi coverage this is it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great once we got past the set up. Imoroved our coverage immensely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Family loves it. Try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh Router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh router works great for my situation! My internet comes in at one end of my house, which leaves the middle and far end with an abysmal internet connection. The Google Nest Wi-Fi Pro 6e AXE5400 Mesh Router (3 pack), solved the problem, giving me great Wi-Fi coverage throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and works great. Also the coverage area is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These provided excellent coverage. A good upgrade if you're looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is an excellent product. We were able to get WiFi throughout our 3-story home with the three pack. Love it and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do what they claim to, a rarity in Wi-fi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I have had exactly zero issues, would highly recommend. They definitely have solved our 3 story house Wi-fi issues, and extend well out into our yard and driveway as well. Easy set up, and I already had the Google App for our Sony TV, so I was glad I did not have to add yet another app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good for internet connection. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great uprade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great upgrade from the original nest wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally one of the bets things i bought it was really a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Easy to install. Would recommend.

    I would recommend this to a friend