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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,620 reviews
  • Rated 5 out of 5 stars

    So easy and wonderful...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up! Great product and love the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and hasn’t dropped my coverage once!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with Google Home app, good coverage with mesh WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra wifi range and i got it! Best on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Just wish it was a little better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a grwat wifi system. Only issue i have is the last generation the nest points were also google assistant speakers. Where these are nothing but router points. Bur if one breaks its super easy to replace

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Drakx. We're glad to hear that you're enjoying the Nest Wifi Pro. We appreciate your feedback regarding the addition of the Google Assistant speaker feature.

      The Nest Wifi Pro is designed to provide a high-performance Wi-Fi system for your home, with a focus on speed and coverage using Wi-Fi 6E technology. While it does not include the Google Assistant speaker feature like the older Nest Wifi model, we appreciate your input and will take it into consideration for future product developments.

      If you have any concerns or require support for your Google Nest devices, we encourage you to visit our help page where you can reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy mesh setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Still figuring out optimum positions for the mesh. One of the router stays 3 rooms apart and is blocked by walls and gets comparitively less speeds. Other than that everything looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi boost!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work flawlessly! They fixed my poor connection throughout my house. Would recommend these to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No separate 2.4 / 5 GHz bands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router annoyingly won't let you separate the 2.4 and 5 Ghz bands into separate networks, which means it's up to your client devices to pick one. Not all of them are very good at that (like laptops and phones that move around). On a faster internet connection, the 2.4 GHz band is too slow to support the full speed and often results in a suboptimal connection. I wish I returned this when I still could.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive Product, excluding advanced setups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to using these devices and entering the Wi-Fi 6 ecosystem, but if you are using anything more advanced than just a modem, they will not work. These devices cannot work if they are within another network (in AP mode), as all the selling point features are reliant on them being the router. Unfortunately, I had to find this out the hard way when trying to add another AP and encountered errors with no apparent cause. However, if you have a simple network (like 99% of consumers have), this product will work great for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mesh System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets good wifi speeds and signal throughout the entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up even for a novice. Would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you can get past the setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 sets of these for my 2 homes. Neother of them woulsnscan the QR code to set them up. I finally managed tonget one pair set up at ome home, and the other wouldn't set up at all. As Best Buy Total, I thought they would be able to come and set it up, but they wantes $150ish to so it. No thank you. And I am beyond the return period, but they said I could bring it in for warranty work. This is where the eye roll emoji comes in, but you can't insert an emoji on a review.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, pjx2. Thank you for sharing your concerns about your Nest Wifi Pro. We're sorry to hear that you're having some set up issues with the device. This is not the initial experience we want you to have with the Google Nest products we provide. It's important to us that we provide you with the best help possible and find a better resolution to improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Does the trick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use in my game room and it works great! No issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Networks for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I don’t suffer from dead zones in my house anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Mesh solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did exactly what I needed. Setup was very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to work well we put two in our house and one outside to try to get the whole area covered. It seems to work well but our farthest point it’s not as strong as we would like it to be.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Artie. Thank you for choosing Nest Wifi Pro. We can see that you're experiencing some connectivity issues with the device. Although the Nest Wifi Pro is expected to provide fast reliable coverage, its performance can be affected if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. You may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      We can help you check for reasons why your Nest Wifi Pro is behaving differently. Visit us anytime through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not as good as I thought

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an ORBIT, worked great for few years. One room of our 3300sf house doesn't get very good connection, we thought might because the ORBI is aging. Got this set, which suppose to cover bigger area, but no, the wifi seems even weaker. Every now and then had to reboot. Not as good as ORBI in MHO.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi CarmineD. Thank you for sharing your experience. We understand that you're having some inconveniences with the coverage in one room of your house. The placement of your Google Nest Wifi router and points or Google Wifi points is vital for the reliability of your Wi-Fi network throughout your home. Please check this article: https://support.google.com/googlenest/answer/7183150 Nest

  • Rated 4 out of 5 stars

    Pro 6e mesh router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, however wish they also had an HDMI port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , I’m 2.5x the speeds I used to get all around the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Wifi Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to increase wifi speeds in my office from the single gateway provided by our ISP. Unfortunately this was somehow much slower. Ended up returning these.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, BenjaminH! Thanks for your feedback. We're sorry to hear you had a slow speed issue with the Nest Wifi Pro and you had to return it.

      Ideally, one Nest Wifi Pro can cover up to 2,200 sqft. But where they are placed, the layout of your house, and physical obstructions like furniture can impact the total coverage and speed. You may check this link for more info on where to place your Wifi devices for maximum signal strength: https://support.google.com/googlenest/answer/7183150

      Reach out to our support team for further assistance anytime here: https://support.google.com/googlenest/gethelp Nest