Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It solved all my problems of connectivity at 2 rooms that always had issues.
I would recommend this to a friendSignal Strength
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding these to our home Wi-Fi helped immensely to reduce buffering and enhance signal throughout the house and detached garage.
I would recommend this to a friendTricks you into believing they are good.....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, the unit seemed great. I saw great speeds throughout the house. However, after about a day or less of the units running I started seeing major slow down issues. The units will seemingly at random drop to very slow speeds. Dropping to less than 10Mbit while sitting in the exact same location. The issue is with these Google units since I can connect to another wifi network that is connected to the exact same internet and will experience 150-200Mbps+ speeds from the exact same location and device. A reboot of the Google units will cause the speeds to return to 200-400Mbps+ but it will be short lived and a day or so later they will experience the exact same problem. It is not a signal strength issue, it is something with however these devices are internally processing their mesh network, it seems to get confused and causes major issues and sluggish performance. Unfortunately, I am outside of my return window otherwise I would return these. Not recommended at all.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, LouisJ. Thank you for posting your review on the Nest Wifi Pro. We're sorry to learn that you're experiencing some inconsistencies with the speeds you're getting with the device. We recommend checking your Wi-Fi network to see if your bandwidth is congested, which may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. These few steps can help:
- You can try restarting your router to reset your internet connection.
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps.
- If that doesn’t work, you can try restarting your phone or device.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
If you've done these steps before or if the issue still persists, reach out to us at the following Google Help link for further assistance: https://support.google.com/googlenest/gethelp
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping and the Google Home was simple to set up and use.
I would recommend this to a friendWi-Fi nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did connect, but I didn’t see any difference between my Internet and with it so I returned it
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for giving the Nest Wifi Pro a try, RamazanR. Even though you returned it, your feedback is valuable and we’d like to hear more — here’s a link to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Wi-Fi You Can Rely On
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Wi-Fi works as it advertises it would. I live in a 3 level condo and have strong Wi-Fi
I would recommend this to a friendIs it useful? Not sure.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really sure What this does? If it is a range extender and has to be connected to the router how would i set up the mesh system described if they have to be connected to the router. 2 stars bc unclear on its use, and it constantly needs to be restarted every time a new device is connected
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Ryan. Thanks for sharing a review, and we’re sorry to hear about your experience with the Nest Wifi Pro. The device needs to be connected to a modem with broadband internet connection from an Internet Service Provider (ISP). Check out this link for the setup requirements and guide: https://support.google.com/googlenest/answer/9548301
Or you may contact us anytime at the following link if more help is needed: https://support.google.com/googlenest/gethelp
BEST WIFI EXTENDERS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stong WIFI - AND RECOMMENDED by the AT&T service repairman!
I would recommend this to a friendOverall good but can be better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its been good. However encountered some network congestion while playing FIFA. Will try to review once again if anything goes bad.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, DhanushS. We appreciate your feedback on Nest Wifi Pro. We're sorry to hear that you experienced a network congestion issue.
Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range and cause a slower connection to the internet. We recommend placing your Nest Wifi Pro Routers within a line of sight to improve signal reception. As a general rule, mesh routers work best when they're about 2 to 3 rooms apart. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. Additionally, adding one or more Nest Wifi Pro routers can improve Wi-Fi coverage in your home. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840
If the issue persists, we recommend contacting our support team for further assistance. You can reach out to them by visiting this link: https://support.google.com/googlenest/gethelp
Works Perfectly!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great in our house. We don’t have the best internet service so anything to help improve what we have is awesome.
I would recommend this to a friendGreat mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mesh system. Very easy to setup. Speed is consistent. Tip: you'll get the best performance if you use Ethernet to connect your satellite with your main router. The coverage is overall pretty good.
I would recommend this to a friendGreat for large houses with several floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having issues with Spectrum router. I have a 4,000 sq ft house. The basement rec room and bedrooms upstairs had very poor wifi connection power. Computer connections and tv streaming were terrible. All soved with this mesh system. Very pleased.
I would recommend this to a friendIssues, issues and more issues ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEN 2 Google wifi died, just after the 2 year waranty expired, it worked great, so decided to go with Google for the second purchase. Unfortunetly, the Wifi Pro has been a big disapointement. Constant disconnects, signal goes from low to high, buffering, more disconnects, lights and smart devices stop working etc etc, you get the idea. That's why, I am going back to the GEN1+2 routers Both worked great for years. GEN 2 lasted 2 years, if I get the same for the replacement one, I rather go that route.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi FreddyXZ2, we appreciate you for sharing your experience with Nest Wifi Pro. It's unfortunate to hear that your experience with the device didn't meet your expectations when it comes to connectivity. If you're willing to give it another go, we'd recommend that you reach out to our support team and allow us to help you with identifying the cause of the issue and provide you with troubleshooting steps that may improve the overall performance of your Nest Wifi Pro. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, enhances the whole home wifi and eliminates deadspots
I would recommend this to a friendNot as good as previous version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous version worked flawlessly so I was anxious to upgrade. This newest version is vastly inferior. I have a 1.2gb plan from Xfinity. Wired speed measurements were never higher than 435mb at the router. I pulled 800+ with the previous Nest WiFi. I returned this setup and purchased the Eero Pro 6E. Much easier to setup, so much faster and more stable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, IanF. Thanks for leaving feedback. We’re sorry to learn that your experience with the Nest Wifi Pro didn’t meet your expectations. We understand you have returned it for another Wi-Fi device, but if you have some questions about the Nest Wifi Pro, should you want to try it again in the future, please let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
Get the Google Nest Pro today!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple set up! The best mesh system I’ve ever owned to date.
I would recommend this to a friendGoogle mesh is excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google mesh. We were not getting the most of it out internet before but now that we've upgraded we do not have lagging issues anymore.
I would recommend this to a friendGreat speed so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving it. Placed through out the house. I did have issue with the 3rd one trying to connect to the mesh. It took a while but it eventually worked. The 2nd one conntected right away and I ahve them all hard wired in as well
I would recommend this to a friendGreat aesthetic and performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from Google Wifi to this and I can already tell a huge difference. All of my google smart home devices are a lot snappier in response time. My download speeds have never been faster. Great product. Get 3 if your place is bigger than 1500 sq ft.
I would recommend this to a friendGoogle WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the Gen1 Google nest WiFi. (Minimum 50 characters reviewed required, less is sometimes more )
I would recommend this to a friend