Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Google Nest Wifi Mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, works well with Google Home app. All devices run well with high bandwidth.
I would recommend this to a friendHonestly sad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but it is now October and the second nest is not working keeps disconnecting. I’ve contacted our provider we have had no drops it’s the mesh nest just turning off
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, iiGR33DYii. We're sorry to hear about your issue with the connectivity of your Nest Wifi Pro. We suggest checking the placement of your Wi-Fi router and points which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that may help:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
For more help, don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp
Easy setup, terrible performance.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick and easy. Needed to move individual units for optimal connections. Home app said that the three nodes each had a "great connection." Also, individual device connections also showed as "great " Finally the Home app said the network was great in general. With all this greatness, I was surprised to see that file transfers over my internal network had slowed 70+%, as compared to my old Netgear router/AP. Restarted the network in hopes of triggering a firmware update. No improvement. I hope BB takes them back.
No, I would not recommend this to a friendGet it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth every single penny! My internet connection was terrible and now it works!
I would recommend this to a friendGoogle Mesh Pro Wi-Fi works real well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new pro level Wi-Fi mesh works real well. I upgraded from an older version of google mesh.
I would recommend this to a friendGreat Google Next
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved a lot of inconsistent connection with this google nest. Great product - for all around the house/space.
I would recommend this to a friendGreat Wifi option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice option for those that use many google smart home items.
I would recommend this to a friendNest WIFI routers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of these routers expanded the range of my WIFI throughout my home.
I would recommend this to a friendNever would connect to my internet modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave the Google Pro Router one star because I could never get it connected to my internet modem. I tried several times. I even looked Google for help. I tried those ideas. I finally took them back and got a different router that connected immediately.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jeannie54. It's unfortunate to hear your experience with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience this issue has caused you. If you find yourself wanting to try the Nest Wifi Pro again in the future and have some questions or concerns, you’re more than welcome to contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
STEVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right! Unfortunately the connection is not great. It tends to go offline frequently. Maybe not the best for Sonic Fiber. The other problem is it only has 2 connection on back side.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, StevenK. We appreciate your feedback, and we’re sorry to hear about your experience with the Nest Wifi Pro.
Checking the placement of your Wi-Fi router or points (if you have any) can help, which is vital to have reliable Wi-Fi throughout your home. Points work best when they’re no more than two rooms away from each other. If the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that can improve your overall experience:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
We understand that having more ethernet ports at the back of the device is ideal for you. We’ll share this information with the right team for future improvements. If you need more help, we have our dedicated team for your support needs here: https://support.google.com/googlenest/gethelp
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a huge difference across my property. Big upgrade from Optimums wifi router. Just do it
I would recommend this to a friendabsolutely must buy wifi nest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solved our garage wifi problem - great item and great setup!
I would recommend this to a friendWiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 6E works well WiFi everywhere. And WiFi in my pool underwater
I would recommend this to a friendSolid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid coverage. Quick and easy setup. So far, so good.
I would recommend this to a friendGreat extension
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to boost my wifi signal at home. Works amazingly.
I would recommend this to a friendPoor quality and support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste tour money on this product, customer support is non existant. I bought this product in November, setup was ok however the google home app has some issues. Also I registered this product on setup and when I go to the warrenty section it says no product is available. This device has unknown items on my network that cannot be blocked or removed. All you can do is pause them. No way to find out of its the device or the app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Rich. Thanks for posting a review about the Nest Wifi Pro. It's unfortunate to learn about your experience with Nest Wifi Pro and our customer support. We’ve taken note of your feedback as we're always striving to improve our products and services, along with the accessibility and responsiveness to our customers.
Also, the Nest Wifi Pro comes with a 1-year limited warranty. You can find these details in the box, or visit g.co/devicewarranty. And for questions about the features of the device or other details about warranty claims, you can contact us anytime here: https://support.google.com/googlenest/gethelp
Love the new Google Nest Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works far better than the previous version of Nest Wi-Fi. Even through fire door. I love this versiobn. Recommend highly
I would recommend this to a friendOn the 3rd day of christmas: 3 floors a streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far; 3 floors one one on each and excellent connections.
I would recommend this to a friendGo for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esay setup and great wifi connection. A bug step up from the previous model.
I would recommend this to a friendGreat so far
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Do need them pretty close to each other though. Hopefully they gets sorted with an update.
I would recommend this to a friend