Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product for its impressive speed, ease of use, and overall performance, which is significantly enhanced by its Wi-Fi six backhaul. Users also frequently highlight the excellent coverage, range, and signal strength, noting that the setup process is straightforward and the design is sleek. While the vast majority of feedback is positive, a small number of users reported occasional connectivity issues and concerns regarding compatibility with older hardware. Additionally, some customers feel that the product is somewhat expensive.
This summary was generated by AI based on customer reviews.
WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has done wonders for my TV PlayStation five and other devices that I use
I would recommend this to a friend- Cons mentioned:Connectivity
Stay away!! DO NOT BUY.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this thing unless you are into 400+ dollar paper weights in 3 rooms of your house. It does not stay connected to the modem, disconnects multiple times a day and if you are in the middle of something, tough luck. Google knows about this through the multiple complaints and will have you waiting for weeks with no resolution, stay away as much as possible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, AlexTheMechanic30. We're sorry to hear that your experience with the connectivity of your Nest Wifi Pro has been frustrating. Although the Nest Wifi Pro is expected to provide fast reliable coverage, its performance can be affected if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. You may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
We'd like to check again for reasons why your Nest Wifi Pro is behaving differently. Please contact us anytime through our Google Help site here: https://support.google.com/googlenest/gethelp
Wifi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps with the Wi-Fi tremendously and keeps all devices connected
I would recommend this to a friendGoogle Mesh Pro Wi-Fi works real well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new pro level Wi-Fi mesh works real well. I upgraded from an older version of google mesh.
I would recommend this to a friendGet it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth every single penny! My internet connection was terrible and now it works!
I would recommend this to a friendGreat Wifi option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice option for those that use many google smart home items.
I would recommend this to a friend- Pros mentioned:Coverage, Setup
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid coverage. Quick and easy setup. So far, so good.
I would recommend this to a friend Nest WIFI routers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of these routers expanded the range of my WIFI throughout my home.
I would recommend this to a friendHonestly sad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but it is now October and the second nest is not working keeps disconnecting. I’ve contacted our provider we have had no drops it’s the mesh nest just turning off
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, iiGR33DYii. We're sorry to hear about your issue with the connectivity of your Nest Wifi Pro. We suggest checking the placement of your Wi-Fi router and points which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that may help:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
For more help, don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp
Love the new Google Nest Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works far better than the previous version of Nest Wi-Fi. Even through fire door. I love this versiobn. Recommend highly
I would recommend this to a friend- Cons mentioned:Connectivity
Never would connect to my internet modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave the Google Pro Router one star because I could never get it connected to my internet modem. I tried several times. I even looked Google for help. I tried those ideas. I finally took them back and got a different router that connected immediately.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jeannie54. It's unfortunate to hear your experience with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience this issue has caused you. If you find yourself wanting to try the Nest Wifi Pro again in the future and have some questions or concerns, you’re more than welcome to contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a huge difference across my property. Big upgrade from Optimums wifi router. Just do it
I would recommend this to a friendGreat so far
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Do need them pretty close to each other though. Hopefully they gets sorted with an update.
I would recommend this to a friendWiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 6E works well WiFi everywhere. And WiFi in my pool underwater
I would recommend this to a friendabsolutely must buy wifi nest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solved our garage wifi problem - great item and great setup!
I would recommend this to a friendNest Wifi Pro 6e AXE5400 Mesh Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have got the Mesh Router sooner! I never lose WIFI and no more buffering.
I would recommend this to a friendOn the 3rd day of christmas: 3 floors a streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far; 3 floors one one on each and excellent connections.
I would recommend this to a friendGo for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esay setup and great wifi connection. A bug step up from the previous model.
I would recommend this to a friendIt's a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1 Gbps internet plan from my ISP. I recently switched from an Eero system to a Google Nest router. When I used the Eero app, it consistently showed a download speed of 1 Gbps on the router that was directly connected to my modem. With the same setup using the Nest router, the best speed I see is around 650 Mbps.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, AnandT. Sorry to see you’re running into connection speed issues on the Nest Wifi Pro. The internet speed from your provider may be currently slower than expected and we recommend reaching out to your ISP. Here’s a link with additional troubleshooting help: https://support.google.com/googlenest/answer/6246489?
President
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product of three different similar products I’ve tried for my three level office.
I would recommend this to a friend