Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Google Nest Pro Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works decent. Speeds are not a fast as advertised.
I would recommend this to a friendRan super hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got to the point where it was so hot it hurt to touch and wifi speeds kept dropping into the 15mbps range. Probably a faulty unit but still kind of worrisome
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jhav, thanks for taking the time to share your feedback with us about the Nest Wifi Pro, and we’re sorry to learn you came across these issues. Your safety is our priority, since your Nest Wifi is significantly hot to touch, please turn the power Off or stop using it. Feel free to visit us here for further assistance: https://support.google.com/googlenest/gethelp
Love mine!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Nest....They help my wifi connection tremendously!
I would recommend this to a friendInternet - great connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had years of connection issues in my oddly configured home. Problem solved.
I would recommend this to a friendBest Wifi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use anything google realted this connects seamlessly.
I would recommend this to a friendDidn’t work, set up failed every time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as well as the older model and then the access points wouldn’t connect to each other. Spent about four hours trying to get them to talk and didn’t work at all. Going to stick with the old Nest Wi-Fi stuff.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Justin. Thanks for letting us know of your concerns with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience these issues have caused you.
The placement of your Wi-Fi router and points is vital to have reliable Wi-Fi throughout your home. Points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf. You can also give these steps a try to see if the connectivity will improve:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
For additional assistance, we’d be happy to guide you with further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
Wi-Fi booster.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi extraordinary. Signal booster. Attractive set.
I would recommend this to a friendRouter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always give me an amazing experience. They have the best products
I would recommend this to a friendAll should have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google is the leader in Wi-Fi works great with my T-Mobile home internet
I would recommend this to a friendAwesome product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nighthawks and they kept disconnecting. The Google ones are amazing.
I would recommend this to a friendFine, but doesn’t get the job done
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but definitely not a pro version. Can’t select specific channels. Go with something else, unless all you care about is easy setup
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, MarcusH. Thank you for posting your review on Nest Wifi Pro. We're sorry to hear that your experience with the device didn't meet your expectations. The device is designed to make managing your home Wi-Fi network easy. Your feedback is appreciated and we've taken note. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
mesh network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works well and plugged holes in existing wifi network, easy setup
I would recommend this to a friendWork great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great so far. Only wish they had a few more settings you could set.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Andy. We appreciate your feedback on Nest Wifi Pro. We’re delighted that they work well, and we hear your concern about having more settings you can configure. We’ll share this with the right team for future improvements. We trust that you’re getting the most benefits out of their smart features. And if support is needed, our dedicated team is always available to to help you here: https://support.google.com/googlenest/gethelp
GOOD PURCHASED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT FOR OUR GOOGLE-NEST WIFI. DEFINETLY FIXED OUR CONNECTIONS PROBLEM.
I would recommend this to a friendSolved my connectivity issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved my connectivity issue, I no longer have a problem with my WiFi dropping
I would recommend this to a friendNo more rage quitting.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, helps out with gaming for my brothers and I.
I would recommend this to a friendSlower speed that I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SPeeds are not as fast as my old Orbi mesh. Wanted to keep in google but now not sure if i made the correct choice. It could be my modem as its old and xfinity says i need to lease thier new one
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, johnB. We're sorry to hear you're having slower speeds with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to get your device running optimally:
1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more details, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
Don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
HORRIBLLY INCONSISTENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this wifi drops connections randomly all the time, when internet is working just fine through any wired device. Switched back to my old Nest Wifi pucks and those arent dropping connection at all. WAIT for this to get improved before you buy it!! Google this is unacceptable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TheodorB, we appreciate you for sharing a review on the new Google Nest Wifi Pro. We're sorry to hear that you are experiencing connectivity drops.
We recommend trying out some troubleshooting below that might be helpful with the connectivity drops:
- Make sure any offline Wifi devices are powered on and that all cables are secure. If your device is hardwired, check that your - Ethernet cables are correctly connected to another Wifi point or switch.
- Unplug the Wifi device that is offline and plug it back in.
- Open the Google Home app > and then touch and hold your device's tile and then Settings > and then restart Wifi Point.
- Perform a mesh test to confirm your devices are working properly. Here's how: https://support.google.com/googlenest/answer/7620337
- Check that your points are within range of your router or primary Wifi point. You might need to move the point closer towards your router or another mesh point.
- Run a mesh test again.
- Factory reset your offline device, wait until the light indicates that your device is ready to set up, then add your Google Nest Wifi point or additional router or Google Wifi point again.
If the issue persists, you may contact our support team so we can assist you further with the issue. You're more thans welcome to speak to our supprt team using this link: https://support.google.com/chromecast/gethelp
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, wifi definitely improved after updating . Would buy again
I would recommend this to a friendExactly what I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and my connectivity is impeccable
I would recommend this to a friend