Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 6520787
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product for its impressive speed, ease of use, and overall performance, which is significantly enhanced by its Wi-Fi six backhaul. Users also frequently highlight the excellent coverage, range, and signal strength, noting that the setup process is straightforward and the design is sleek. While the vast majority of feedback is positive, a small number of users reported occasional connectivity issues and concerns regarding compatibility with older hardware. Additionally, some customers feel that the product is somewhat expensive.
This summary was generated by AI based on customer reviews.
Benjamin's Review-2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and light weight product. I highly recommend it.
I would recommend this to a friendGoogle home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment, excellent reception. Highly recommended for big houses.
I would recommend this to a friendGreat mesh system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and provides excellent signal all over my house.
I would recommend this to a friendGreat Mesh Wifi system with Thread
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Mesh Wifi systems with Wifi 6E and Thread Radios
I would recommend this to a friendNot good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not getting the actual speed if I move from actual router connected to the modem. The speed is dropping from 450+ to 100mbps when go to the other satellite
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SriJ. Thank you for sharing your concern about your Nest Wifi Pro. We're sorry that you're experiencing some issues with the speed dropping. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Google wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and now our wifi streaming works throughout the whole house
I would recommend this to a friendInternet help
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little modes made a huge difference to our internet connection.
I would recommend this to a friendWorks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendWorks best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders. Better than the spectrum WiFi router
I would recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No issues. Sometimes drops devices but usually works.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Sidpatel, we’re thankful for the feedback you shared about the Nest Wifi Pro, and we hear your concern about losing connections to your devices.
It may be helpful to check the placement of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try the following steps to see if the Wi-Fi performance will improve:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
If additional help is needed, please know that our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp
Moved to Eero, BUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to Eero, BUT this is still the best value you can get.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Angelo!. Thanks for the feedback, and for sharing what you think of the Nest Wifi Pro. We’re sorry to hear you moved to a different Wi-Fi device. If you run into any questions or concerns, should you want to try the Nest Wifi Pro again in the future, please don’t hesitate to let us know here and we’ll gladly help: https://support.google.com/googlenest/gethelp
10/10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with spectrum modem. Havent had any issues at all.
I would recommend this to a friend- Pros mentioned:Ease of use
Smart fast easy whole home WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was WAY easier to link together than my previous mesh system. Plug them in one at a time and scan the bottom of the unit with your phone. Super easy. My download speeds have also improved drom 300mbps to 600mbps in the same areas.
I would recommend this to a friend - Pros mentioned:Speed
Please stay away from this nest wifi mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thinking these look much better than other mesh devices but boy this one of the worst Google products I have ever bought and I have been a Google nest customer for the longest time . Yes the speed was fantastic but my internet kept on dropping every 30 mins finally getting vexed i had to finally return this and buy a netgear which worked really well for my home.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Nimeon. Thank you for sharing your concerns about the Nest Wifi Pro. We're sorry to hear that your experience with the device was less than ideal and that you had to return it. We would've liked to help you with identifying the cause of the issue and provide you with steps that may have improved the performance of the device. If you’re ever considering Google products in the future and encounter any concerns that may need assistance, please don't hesitate to contact us on our Google Help page for immediate support: https://support.google.com/googlenest/gethelp
Slower speed that I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SPeeds are not as fast as my old Orbi mesh. Wanted to keep in google but now not sure if i made the correct choice. It could be my modem as its old and xfinity says i need to lease thier new one
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, johnB. We're sorry to hear you're having slower speeds with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to get your device running optimally:
1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more details, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
Don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Worst uograde ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from original google wifi routers wanting the latest and graatest. Now my internet is slower and randomly cuts out and ive had ro re add the wifi points a few times. I went from a smooth internt experience to a very annoying one in an attempt to future proof my system. Would not reccomend. New google products have really been slipping recently.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, We're sorry to hear that you're experiencing some connectivity issues with your Nest Wifi Pro. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues you’re having with your device. Our support team is standing by with troubleshooting tips that may help resolve the issue. Please reach out to us on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Poor setup, good product otherwise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great product but setting up the devices were a big big challenge. It took me 2 hours to get it working. I had to daisy chain all the devices together via Ethernet and then it finally worked. Good range, solid product, but they definitely need to improve setup.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MarkP, we appreciate that you're finding Nest Wifi Pro as a great overall product, and that you're able to fix the issue by daisy chaining them. We do apologize for the difficult experience in setting it up. Nest Wifi Pro is our latest and first tri-band mesh Wi-Fi system that offers a lot of high-tech benefits to give you a smoother Wi-Fi connection. If you encounter any issue, or would like to have some questions answered, we'd be happy to entertain and answer them for you. Simply visit the our Google Nest help page to reach out to our support team: https://support.google.com/googlenest/gethelp
Amazing!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from 25mgps to 450 mgps. Its a must have in wifi preformence
I would recommend this to a friendwow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and solved a wifi sharing issue.......
I would recommend this to a friendGood product Value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Value for money. Does the work for me.
I would recommend this to a friend