Customer Ratings & Reviews

Doesn't work the way you explained it and wasn't as easy either. We are still trying to fix all our glitches.

I ordered a 3 pack and only received one. I’m usually a big fan of Best Buy but I’m not happy.

Doesn’t work properly the internet is intermittent you have to disconnect and connect back to keep having internet. I don’t recommend this product

Never really worked, in and out of range, speed was inconsistent. I returned it within 2 weeks.

Not what i expected! Online games keep cutting off and wifi calling drops calls

Horrible! Integration doesn’t work. Could only get two of the 3 to connect at the same time!

Definitely something is wrong with this router, worse performance than the previous version

I have noticed a lot of connectivity issues since transitioning to these. Would not recommend unless they address the issue. I had no issue with the previous version, but wanted to capture the 6 band. I would certainly wait in retrospect.

Second set of these that has dies during a power failure. Never again.

It's a very disappointing mesh router. Considering returning.

Horrible I gotvtye 2nd gen and it works better then this one

Poor poor poor poor poor poor poor poor poor poor poor poor

The Google Nest WiFi Pro is the second Wifi 6E router I got to try looking to maximize WiFi speed and coverage in my 3-level home. I connected it to the Gigabit fiber Internet and was able to do the basic setup using the Google Home App 2.60.x on my Android phone. I set it up with the same SSID and passphrase I had on my old router so my 30+ Wi-Fi devices don’t have to be reconfigured. The setup went smoothly through the Home App but if you're like me and prefer manually tweaking the more advanced networking features, it would be nice to still access them via a web browser instead of just a smartphone App, but this is not your typical router plus most vendors are now going the way of the App setup. The ISP provided router was only WiFi 5, so upgrading to WiFi 6E makes a huge difference. For my main tests I used a Samsung Galaxy S21 Ultra running the latest patch level of Android 12. Normally for testing purposes, I like to test each band separately with its own SSID for 2.4 GHz, 5 GHz and 6 Ghz respectively, but I could not find a way to do that as it seems the App does not offer that option, instead it bundles them all together and it will decide for you. Moreover if you need to add another unit to the Mesh, it only uses the 6 Ghz band which has the shortest range, so it may have to be installed relatively close within 50ft or less to the main node depending on walls/furniture/other obstructions. I only have the one node version, so Mesh results may vary. Best results were obtained in the same room as the router because WiFi 6E works best the closest you are. I got an impressive 815 Mbps download speed. One floor above and about 20 feet over, the download speed was slashed in less than half coming in at 375 Mbps. I also ran multiple speed tests from Ethernet wired win10 and win11 PCs and got ~ 910 Mbps down. Those were very good results but not the fastest I’ve seen compared to all other routers I’ve tested in recent months. From a security perspective, it supports WPA 3, and comes with a number of security and parental control features that allow you to group devices and pause or schedule Wi-Fi service or block explicit content. You can also very easily set up a guest WiFi network, so you don’t have to share your WiFi passphrase with visitors. There are a few missing features that may not matter to everyone, but other routers in this price range certainly offer. For example, there is no USB 3.0 port that you could use to share files from an external USB hard drive or thumb drive to other devices on your home network and even over the Internet with the correct network security settings (use/pay for Google Drive instead?) Also, there is only one LAN Ethernet port, so if you have more than one wired device, you’ll have to add a network switch. Moreover the WAN port is only 1 Gbps, so not future proof for those multi-gigabit ISP connections. In conclusion, this Google Nest WiFi Pro router is a well performing and aesthetically smooth device about the height of a soda can and it comes in 4 different colors. It is very easy to set up using the smartphone Home App and suitable for streaming, video conferencing and all other general Internet use. Coverage can also be expanded with the built-in Mesh technology.

Have been using the first gen google wifi since it came out with an etherner backhaul. Had one corner of the house with a spotty connection so Upgraded the main point to second gen nest wifi and kept the other 3 pods. Worked great for years. Saw this 3rd gen thinking it will he an upgrade but was totally let down with the range. This had worse range than first gen wifi. Hence the return and purchases 2 more nest 2nd gen routers and no more dead spot.

This product is very easy to setup. You do have to use google home to setup this up, but that wasnt an issue for me since I have other google products that use this app. It took all of 5 minutes to plug it in, connect to my cable modem, and create a wifi name and password. It also looks to be pretty easy to add additional devices to expand coverage. I live in a ranch home that is about 2,000 square feet. My cable modem is on one end in a bedroom. This device is able to cover my whole home, garage and basement without an issue. I'm currently using the mesh network for TVs, computers, and cell phones and had no issues with streaming videos, games, or calls. I do like the design of the wi-fi router as its basic and will blend in with the room. If you have a large home, I recommend looking for additional mesh routers to connect to this one. This will then give a good coverage area throughout your home. If you plan to hard wire your computers and other devices to the router, this may not be for you. There is only one hardwire connection the rest need to be wireless. My computers and TVs are not close enough to hardwire so I just use wifi. The download and upload speeds are consistent with no dropouts. Overall, this is a nice looking easy to setup device.

First lets talk set up - tried two iphone's 3d barcode would not scan- then manually entered device code to set up alternatively. Each of the three devices failed to add and each had to be restarted until eventually they were set up. Set up is awful but they seem to be OK.

The Google Nest Wifi Pro is the next in the line of the Google Nest WiFi mesh devices. It's good to see a relatively affordable AXE capable mesh system especially one with the support of Google behind it. To start, it's in the same low impact white box that most Google products come in, which is good to see honestly. The exorbitant packaging of some of the competitors in this area is just unneeded and a waste of materials. Upon opening you're met with a small and unassuming device, smaller than most AXE routers of similar capability (honestly I was shocked at the physical size of many of them). It comes in a few different colors and doesn't look like the spider-esque monstrosities that are commonly available in the performance home router segment. This is important because a lot of people hide routers away in cabinets and other places simply because they are so ugly unless you're a tech person with a flare for the robotic dramatics that much of them look like. The way it looks allows you to really put it anywhere and give your home the best access to WiFi (especially the 6GHz band as the higher you go in the bands the more difficult it is for them to pass through doors, floors and walls (and furniture if you're trying to hide it away). Upon setup it's very straightfoward, the setup is performed through the Google Home app and is detected automatically. It has two ethernet ports (one for WAN, one for LAN) as is common in these mesh devices of a certain size. If you need more, a simple switch can help. In terms of capabilities, it's capable of the AXE protocol suite, which, if you're keeping track at home means WIFI 6E. This is important as it contains all of the 2.4GHz and 5GHz capabilities of AX and earlier devices, with the newer 6GHz spectrum if your device supports it. Many new devices (including a lot of motherboards currently being released for the newest processors) come capable of WIFI 6E out of the box. The router is capable of both Matter and Thread smart home mesh technologies should you have devices capable of it. Matter is an important feature as, shockingly, many of the biggest names in smart home devices have collaborated in creating a standard together so we can get away from so many competing and incompatible technologies. The parental controls are blessedly included and free of charge unlike certain competitors, although they are just a bit on the basic side. For performance, I had no issues, speaking of those new motherboards, I just built a new PC with AXE capability and it connected easily and at great speed. Keeping in mind again that the 6GHz band while faster, does not pass through walls and floors as easily as I previously mentioned. What's missing? For it to be AXE capable, it's a bit of a disappointment that the WAN is not multi-gig capable. While most home users dont even have 1 gig fiber, much less multi-gig, they've built in a bit of obsolescence in this device by neglecting that. If they allowed for link bonding that would help, but then you'd lose a port usable for a LAN connection. Final thought, if you're in the market for an AXE/WIFI 6E capable mesh network with a ton of features and doesn't look like a monster from a scifi movie, this is the one for you. I easily recommend it.

Attempted to utilize for a couple of weeks and download speeds on the device would never get to the levels that they should have. Purchased an eero pro 6e instead and have been satisfied ever since.

I am very happy with the upgraded Nest Wifi pro. I have a Large 2 level home with lots of walls and our garage is very far away from our modem. We also have a ton of smart home products. Our current mesh system wasn't quite getting the job done. The Nest Pro 6e solves all our issues. It was super easy to set up. Im getting great speeds everywhere in the house. I am also getting good connection in my garage and my backyard. I am so happy!!!!!! Thank you Google for improving my life . You hit this out of the Park.

Immediately out of the box I was impressed with the Google Nest Wi-Fi Pro router. The packaging was well done but more importantly, right when you open it and see the router, it looks cool! The outer shell is smooth with minimal things to bring attention to it. You could put in a family room and have it sit on an end table and it would barely be noticed. There are no antennas or flashing lights and it is not overbearing at all. Setup was extremely simple. I plugged the necessary cables into the router and as it powered up, I downloaded the google home app. It walked me through setting up the router and within about 6 or so minutes, I was up and running having replaced my other one and using the same network name. It immediately began seeing my devices in the home from printers to streaming devices to phones and each of them connected and work just like they had previously without any issues. For it being a relatively small router with only one little light on the front, it works extremely well from a connectivity perspective. My home is just at about 2200 square feet and I had a good signal at the furthest points away from it. Additionally, I have future proofed my home so to speak as this router has Wi-Fi 6E built in. Although many new products are just now coming out with the ability to take advantage of it, you will start to see more 6E (also known as 802.11 AX) compatible devices coming to market in the near term. Additionally, should I need to broaden the signal due to distance or walls, etc. I can add additional ones to make sure I have no dead spots. It has many of the features you would expect a router to have, you can create a guest network, pause devices if you need to control your kid’s surfing activity, as well as prioritize certain signals such as video calls and gaming. I am very happy with this router and would absolutely recommend giving it a try.