Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$79.99
Save $120
The comparable value is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,620 reviews
  • Rated 5 out of 5 stars

    Worth it, get it if you’re on the fence…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been performing as expected. Was having connectivity issues with my spectrum provided modem/router combo. We would lose connection to our cameras and our gaming consoles had major lag, especially during peak hours. This fixed all those issues. We sometimes have 2-3 tv’s streaming and 2 consoles playing online, plus our cameras and phones and have no connection issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok, not sure if 6E is being fully used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick, but it seems to have weak WiFi 6E connection unless you are in the same room. WiFi 5 GHz connection is great, though. Speed is 400MB+, which matches ISP speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment w/ T Mobile Home Internet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better, stability in speeds/connections with my home devices as an upgrade together with my T Mobile 5g Home Internet router. Note: you must disable your home router and use Google Nest wi fi 6 as a replacement/upgrade while being connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intergraded easy with existing smart devices. One day it lost connection so far and needed a restart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we needed. We were able to connect our house garage and cabin. Was very easy to set up. Just to let you know I am older and sort of computer illiterate but did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do a lot of streaming at our house and we have gigabit speed at home as well. With 3 TV's along with 3 laptops and 3 smartphones the need for Mesh Network was necessary and so far the Nest WiFi Pro is doing a good job. No buffering and my speed test is right around 678 Mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two setup in my apartment and im having no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All plaster house and finally found a setup that would get me past one Wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast speed internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speed been fast now hardly any lag. Plus it gives it a nice touch to the house decor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade w/ T Mobile Home Internet Routers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement in speed/stability with my home devices as an upgrade together with my T Mobile 5g Home Internet routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pro router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up to my T mobile 5G gateway. It works great with the Google router and point to expand wifi in the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wifi, easy setup and mantainance. Literally plug & play experience. Even for a rookie like me, the setup was a breeze.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to return this product and yet I keep getting a dead end at Best Buy process will not allow me to return it. Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MaryvC. We’re sorry to see you ran into issues with the Nest Wifi Pro — we’d like to look into your concerns further and see what may have happened. Talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh network my wifi in my apartment is so much stronger I only need one but I'm def going to upgrade to the 2pk when I move into my house!!!! Great job google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A welcome upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from an Eero 6 dual band. I noticed right away how much better my devices responded. I need an mesh network to help with all my security cameras and smart home devices. Prior there were some slow loading times , but once this was installed it was I wasn't experiencing the lag that I had with my prior network. The only down side is having to add every device back, but that's to be expected when installing a new system .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay with your old Google Mesh Kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to upgrade our first gen Google mesh kit. Set-up was really easy, just make sure you keep the same network name and password to ensure seamless transfer from your old mesh kit to all your devices. Performance is poor compared to our previous kit. The range (although marketed as superior) is far worse than previous version. We placed each unit in the exact same spot as previous locations and Google Home reads the signal as weak. I have witnessed dropped connections consistently. In fact, during work calls my Google Meet freezes constantly. something never experienced before. And lastly, the speed test says it all. We definitely did not experience an increase in speeds, rather a decrease. I am hoping this fixes itself as sadly, this is anything but an upgrade.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SteveV, we appreciate you for sharing a review about the Nest Wifi Pro, and we’re sorry to hear of your poor experience with its performance and speed.

      It is important to check the placements of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      It may also be helpful to try the following steps to see if the Wi-Fi performance will improve:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      We’re always here to help. Simply let us know if additional assistance is required: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it and enough than I expected….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended so that is good, rights? 8 characters remaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation & Improved Speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & WOW results. Installation was a breeze. Much improved speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Riyte

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good router. This is easy to install and has great signal strength.

    I would recommend this to a friend