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Customer reviews

Rating 4.3 out of 5 stars with 1821 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,821 reviews
  • Rated 5 out of 5 stars

    Great camera beats Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing is pretty straight forward. This version is battery/wired. Vidoe is 4/3 ratio. Setup is through Google Homr app only.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    google doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like google doorbell, this is my second one i purchased. it doesnt stay connected

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, mike. Sorry to hear you're running into connection issues on the Nest Doorbell (Battery). Here are some steps to get your device running smoothly:

      1. Restart your doorbell to refresh its connection.
      2. Turn off other devices connected to your Wi-Fi.
      3. Check your Wi-Fi network or router settings

      Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727

      If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming into this review, I had a catalog of potential pitfalls that Apple could have fallen into when switching from an Intel chip to its own processor. Chip transitions are devilishly hard and don’t usually go smoothly. This MacBook Air not only avoids almost all of those pitfalls, but it gleefully leaps over them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life and quality of the product, also the perk of having the custom boundaries controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just great. Xxxxxxxxccccccc xxxxxxxccccccc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i had thought originally that the battery model would need to be removed and recharged periodically, but if you have it hooked up to a powered chime, it keeps it recharged on its own. That way if the power goes out, it can continue to run.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this is not great when it notifies you about someone being at the door its delayed by the time you get the the app sometimes it take forever to load. Heard great things about nest and wanted to try it and this is not it . Missed the return daye already so notmim stuck with this product

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Marilesl. Sorry to hear your Nest doorbell (Battery) needs to be charged often. The battery life can be impacted by activity, temperature, and selected camera settings. To conserve battery, try the following:

      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      Here’s a few tips to reduce any notification delay:

      1. Other devices in your home may be using a lot of bandwidth. Bandwidth use can be temporarily stopped on a device by turning it off, disconnecting it from Wi-Fi or ethernet, or by quitting an app or program.
      2. To reduce video delays, connect your camera directly to your Wi-Fi router. Delays may occur if your camera is connected to a Wi-Fi extender, as this adds extra relay time to any device using it.
      3. Your camera’s video can also be delayed by a slow network connection.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Battery does not last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item, the battery would not last even 3 hrs after being charged all night.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Luna006. Thanks for informing us about the issue. It's unfortunate to hear that you had to return your Nest Doorbell (Battery). This is not the kind of experience we had hoped to provide you with.

      It takes approximately 5 hours to fully charge the Nest Doorbell (Battery) using a compatible 7.5 W AC adaptor (sold separately). Battery life will also depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month of battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months of battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months of battery life (about 2 - 5 recorded events per day)

      We're here to help you with your support needs. Please reach out anytime with any inquiries about any of our Google Nest Products and we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Better than Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Ring to Google devices and I am glad is did. This device is similar to ring, but works more consistently for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very glitchy and slow. I thought for the price point it would be faster and better than its competitors but I was very wrong. If you don't mind not knowing who is at your door until 30 seconds later than this is for you.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, jayr. Sorry to hear you're running into performance issues on the Nest Doorbell (Battery). You could be running into connectivity issues causing lower quality and lack of responsiveness — here’s how to fix that:

      1. Restart your doorbell to refresh its connection.
      2. Turn off other devices connected to your Wi-Fi.
      3. Check your Wi-Fi network or router settings

      Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727?hl=en-IN#zippy=;

      If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera easy to install clear footage battery last a good while and does the job will be ordering more only thing they don’t say is that its 6$ a month to keep footage but mother than that serves its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would consider more nest products in the future.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great quality Perfect form and function almost looks like an Apple product. So far there's been no issues. Though I wish there was more of a secure way to keep it attached to the door frame, For instance I specialized key.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but needs wider range

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captures front door traffic well, but packages are a challenge. Has a few blind spots and if package dropped off, there's a good chance we won't see it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DadChefInIdaho, thanks for leaving feedback about the Nest Doorbell (battery). We’re glad that it captures front traffic well, but we’re sorry to hear it has blind spots for your packages. The Nest Doorbell (battery) comes with a wedge that you can use to adjust the doorbell's camera angle if it's located in a corner. And it can angle your doorbell horizontally up to 20°. To get the camera view you want, you have to adjust the doorbell’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate or wedge if you need to. If you're using the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place.

      For any concerns, or if help is needed, please feel free to find us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good camera that has some issues capturing events

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell camera. Has some issues like it sometimes doesn't record the full event or enough of it but for the most part it's good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi andrewman37, thanks for sharing your support concerns with us on Nest Doorbell (Battery). To conserve battery life, Nest Doorbell (Battery) will honor its maximum video clip length setting. This means that if your camera is recording an event, it will cut off and save the clip even if the event is still happening. If you are interested in 24/7 continuous video history, consider one of our wired Nest cameras or Nest Doorbell (Wired). For additional support on Nest Doorbell (Battery), please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect. I put it on my door, right in the middle. It looks beautiful and very fancy. I love the fact that it tracks peoples faces and recognizes and announces them. You can also answer someone who’s at your door and when they ring the doorbell, the google nest hub plays a sound. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use within the Google EcoSystem of smart home devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a battery doorbell and this one was reasonably priced. Connects quickly, quality is good. Unfortunately it does not show in the nest app only works on Google home app

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nabs, thanks for sharing your insights with us. We're sorry to hear that the Google Home app didn't meet your expectations.

      We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532

      We may need to have a closer look at the issue you are having with your posts on our Community channel, and see how we can provide you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Mediocre product at best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent even finished installing this and I am tempted to return it. The setup through Google Home and on the website fails to inform you that you have to install the wall plate to the back of the camera before it will attempt to connect to the network. Then I find out that the provided wedge is only usable one direction meaning if you need it to angle right and mount on the left side of your door frame you have to purchase a separate mount to accomplish that. Horrible restriction for no reason other than cash grab after purchase.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey Matt, We apologize for the inconvenience you've experienced with the Nest Wifi setup. We understand that the process can be frustrating, especially when unexpected steps or limitations are involved.
      To assist you effectively, please contact us using the following link: https://support.google.com/googlenest/gethelp?hl Nest

  • Rated 5 out of 5 stars

    Indispensable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on this heavily as I work midnights. It alerts me to anyone coming to my house. Also lets me know there are any other dogs outside before I take mine out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last very long. Going to try and wire it and see if it does better. Does not integrate with alexa, disappointing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jkhy, thanks for letting us know about the battery issue with Nest Doorbell (Battery). We're sorry for the disappointment with the limitation for supporting Alexa.

      The battery life for Nest Doorbell (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it.

      Your feedback is important to us, and we'll make sure to share the information to the right team, since we're always looking for ways to improve our products and services. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest