Customer Ratings & Reviews
- Model:
- GA02076-US
- |
- SKU:
- 6473259
Customer reviews
Rating 4.3 out of 5 stars with 1812 reviews
(1,812 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Announces the person at the door and lets you know when it needs a recharge. Easy to mount and take off.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality don’t have to pay subscription like other on the market
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Factory reset problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty easy setup, good battery life, and video quality. Notifications are a bit delayed. The biggest problem is when trying to configure setup with a new wifi network, the doorbell is unable to connect despite performing a factory reset. I'll have to purchase a new doorbell after 2.5 years of owning it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Doorbell (Battery). While we’re glad you enjoyed the battery life and video quality, we’re sorry you're running into issues reconnecting it after a factory reset — that is definitely out of the ordinary. Once you factory reset the device, you’ll need to remove it from the Google Home app. Here’s how to do it:
1. Open the app > tap Settings > Remove device > Confirm.
If this still doesn’t help, reach out to us and we can lend a hand: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Installation
Rated 5 out of 5 stars
I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great! Easy installation and set up. I feel much safer now and can see when packages are delivered. And if a package was to go missing, I would see that too. I am very happy with this purchase.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device started malfunctioning shortly after installation. I installed it about two weeks after delivery. At first, the camera began turning on and off repeatedly. I unmounted it and reinstalled it, which temporarily fixed the issue. However, after a power outage and Wi-Fi interruption, the same malfunction returned. When I contacted Best Buy to return it, I was told it was no longer eligible because it was beyond the return window. Be aware: the return policy is only 15 days. I then contacted Google support. The technician suggested a factory reset and asked me to install an app to guide me through the process, which required granting access to my phone. I became uncomfortable when I was prompted to enter my password while screen sharing, so I stopped the session. Overall, this experience was frustrating and disappointing. Based on my experience, I would not recommend the battery version of this doorbell.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Linen
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JuliaS. We’re sorry to see your experience with the Nest Doorbell (Battery) and our support team was a frustrating one. We’d be happy to further discuss potential solutions and get your device back up and running — reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Best product ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZINGLY Awesome product is great with pictures saving videos and also great with sound and you can see literally everything it detects motion, animals vehicles it has many options I would totally recommend to anyone.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Linen
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great, I am impressed at how clear it is and also how it picks up movement so quickly (it notifies us even when someone has walked by on the sidewalk). My favorite feature is that it tells me both when a package is at the door and when the package is no longer seen.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Still the Champ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned many nest products and most of my first party and 3rd party smart devices are managed through the Google Home App. I’ll start by saying the doorbell works as well as you’d expect as far as connectivity goes. I use it in battery mode only. I LOVE this doorbell. It looks terrific and works extremely well. The Google Home app isn’t my favorite way to manage nest products. I agree with most people that the nest app is easier and the cameras managed there was more intuitive, but the device STILL a joy to use from where I’m sitting. Also this is the first device I didn’t need a geek squad agent to install. It was incredibly easy to install, and while playing back the event history could be a little easier it’s an excellent product as it is now. I’m hopeful software updates will improve it.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ivy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Google Nest Battery Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this doorbell to replace another that died on me after 3 years. It works well, its easy to set up, and having the option to wire it as well as use the battery is nice. It seems like it should last longer than 3 years though.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, RAULR. While we’re glad you’re happy with the Nest Doorbell (Battery), we hear your concerns regarding longevity — we’re here 24/7 to answer your questions or concerns that may arise: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Wireless doorbell mostly happy with it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, easy install. The battery seems to be lasting a few weeks, re-charge takes about 3-5 hours. my only complaints so far are 1. Even using the angled back plate the view isn't angled enough to fully see someone standing at the front door. 2. the free 3 hour video review is great during the day but useless to see what happened over night. 3. the doorbell doesn't show up in the nest app, you have to use the google home app to get to the doorbell to view the camera feed/videos. And a personal annoyance, it seems the wired ability to apply seasonal sound themes is not an option on this version of the doorbell.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ivy
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Great doorbel cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the long battery life and perfect for an apartment. Plenty of features and easy to use/set up. Can be streamed on multiple devices and the pic/audio quality is great. Ao far not complaints.
I would recommend this to a friend - Pros mentioned:Ease of use, Video qualityCons mentioned:Battery life
Rated 2 out of 5 stars
Battery life is not great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is less than 2 weeks and it’s a 5 hr charge time. I feel like I’m constantly charging the doorbell. The picture quality is good and the google home app is easy to use. I would get the wired one instead of the battery one if I could return it!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Golfmommy. Thank you for sharing your concern about your Nest Doorbell (battery). We're sorry to hear that your experience with the device didn't meet your expectations.
The Google Nest Doorbell (battery) is designed to run on batteries without the need for frequent recharging. You can also choose to connect it to your doorbell system's wires, which will use low voltage to gradually charge the battery (with certain limitations). Check this link for more details: https://support.google.com/googlenest/answer/10899820
If you think that the battery life is significantly lower than expected, we can help you check for other reasons why it’s behaving differently. Please contact us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video qualityCons mentioned:Battery life
Rated 2 out of 5 stars
Buy the Wired Nest Doorbell Instead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell works well, the camera quality is on par with most, the ability to detect animals, packages, people, etc. is wonderful. It is sleek and stylish. My ONLY major gripe is that I bought the battery version thinking it would be useful to have a battery backup in case of a power outage (which happens frequently in my neighborhood). I was so wrong. I knew going into buying this that it will need to use the battery in order to operate. While it does let you hardwire the doorbell, the wiring only charges the battery and still uses battery power to operate. But it will not charge if temps are below freezing. And if temps are low (but not freezing) it will charge very, very slowly. I figured it would be no problem because in Connecticut I dont mind having to take the doorbell off to charge it once during the Winter. But my doorbell died within the first few weeks and after I tried to charge it, the hard woring stopped working entirely and now my doorbell is idle in perpetuity. Very frustrating experience. I wish I could return this product and buy the wired version instead. Everything else about this doorbell is easy and works as advertised.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Easy installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, night mode is perfect and sound is clear.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great doorbell camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good field of view, good video quality, and is great at picking up movement and was easy to set up. I prefer the Nest to Ring door bells after using them.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Clear view. The battery does run a bit fast but other than that is works great.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Vicmez. Thanks for sharing your feedback on Nest Doorbell (battery). We’re glad that it works well, and we hear your concerns about its battery life. The battery life depends on factors including activity, temperature, and camera settings that you select. We suggest adjusting the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more details: https://support.google.com/googlenest/answer/10901611
If there’s anything we can help you about your doorbell, let us know by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and really helpful for seeing who is at the door. The setup was really easy and simple and the camera quality is great.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Clarity is amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried some other brands but didn’t find the features we wanted. This was very easy to install and has been great. I was worried about the clarity but it was even able to let me see snow flakes when it snowed last.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Good cam for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality video, easy setup, I would recommend to anyone
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Nice door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and easy to install. Works well enough and battery drains seems to be minimal. Never used other video bells so I can’t compare. Videos are decent enough.
I would recommend this to a friend















