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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1835 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,835 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality doorbell camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality doorbell camera, integrated well with my Google ecosystem, easy and simple to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quality, and super clear image. It notifies you of package delivery or people passing by, and the doorbell shows an image of a person at the entrance. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but understand the limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but some small annoying things... It was easy to install and track activity at your door and getting alerts on your phone when someone rings the bell or delivers a package. We assumed that this would work with the Nest application, but the battery powered doorbell does not. You must use the Google Home app instead. Adding a remote chime (so you can hear when someone rings the bell) is also not straightforward. Options are more limited for the batter powered doorbell here as well. We have a lot of activity, but the battery still lasts about 8 weeks between charges

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GadgetGuy, thanks for posting a review. We regret to hear about your disappointment with the new Nest Doorbell (battery).

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      For further assistance, you can reach out to our support team anytime. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Door ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product………!!!!!!!!! It’s a second ring we have…

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy setup and clear biew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and the view is clear. Very happy with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is really good. I've had it for about 3 weeks in an apartment complex so I get at least 20 notifications per day and its currently at 67%. Instructions say it only takes 5 hours to fully charge. Image is good and the app is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned many nest products and most of my first party and 3rd party smart devices are managed through the Google Home App. I’ll start by saying the doorbell works as well as you’d expect as far as connectivity goes. I use it in battery mode only. I LOVE this doorbell. It looks terrific and works extremely well. The Google Home app isn’t my favorite way to manage nest products. I agree with most people that the nest app is easier and the cameras managed there was more intuitive, but the device STILL a joy to use from where I’m sitting. Also this is the first device I didn’t need a geek squad agent to install. It was incredibly easy to install, and while playing back the event history could be a little easier it’s an excellent product as it is now. I’m hopeful software updates will improve it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great, I am impressed at how clear it is and also how it picks up movement so quickly (it notifies us even when someone has walked by on the sidewalk). My favorite feature is that it tells me both when a package is at the door and when the package is no longer seen.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    nest doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and the install was really simple.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZINGLY Awesome product is great with pictures saving videos and also great with sound and you can see literally everything it detects motion, animals vehicles it has many options I would totally recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my previous Google Nest with this, definitely happy with the video quality and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Very user app interface. When cold however batter drains quick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless doorbell mostly happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy install. The battery seems to be lasting a few weeks, re-charge takes about 3-5 hours. my only complaints so far are 1. Even using the angled back plate the view isn't angled enough to fully see someone standing at the front door. 2. the free 3 hour video review is great during the day but useless to see what happened over night. 3. the doorbell doesn't show up in the nest app, you have to use the google home app to get to the doorbell to view the camera feed/videos. And a personal annoyance, it seems the wired ability to apply seasonal sound themes is not an option on this version of the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great value, connectivity, sensitivity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality and connectivity The battery model should come with in built transformer to easily replace existing door bell

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, clear video footage and battery last long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Announces the person at the door and lets you know when it needs a recharge. Easy to mount and take off.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbel cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the long battery life and perfect for an apartment. Plenty of features and easy to use/set up. Can be streamed on multiple devices and the pic/audio quality is great. Ao far not complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Buy the Wired Nest Doorbell Instead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell works well, the camera quality is on par with most, the ability to detect animals, packages, people, etc. is wonderful. It is sleek and stylish. My ONLY major gripe is that I bought the battery version thinking it would be useful to have a battery backup in case of a power outage (which happens frequently in my neighborhood). I was so wrong. I knew going into buying this that it will need to use the battery in order to operate. While it does let you hardwire the doorbell, the wiring only charges the battery and still uses battery power to operate. But it will not charge if temps are below freezing. And if temps are low (but not freezing) it will charge very, very slowly. I figured it would be no problem because in Connecticut I dont mind having to take the doorbell off to charge it once during the Winter. But my doorbell died within the first few weeks and after I tried to charge it, the hard woring stopped working entirely and now my doorbell is idle in perpetuity. Very frustrating experience. I wish I could return this product and buy the wired version instead. Everything else about this doorbell is easy and works as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy to set up and use. Have it connect to my show 15 and qmk5 t.v. Quality is great and battery lasts long!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clarity is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried some other brands but didn’t find the features we wanted. This was very easy to install and has been great. I was worried about the clarity but it was even able to let me see snow flakes when it snowed last.

    I would recommend this to a friend